Annoushka – Cashback, Rebates & Rewards

Was really impressed with their designs however it is so unfortunate that their pieces are only good to look at and not functional at all. Wish I had read the countless negative reviews before investing in the brand. I have bought a couple of pieces after reading that the pieces were meant to last/"enjoyed" in their own words but that could not be further from the truth. The work is done poorly, to say the least, especially for the high price they already charge and because of this they make you pay endlessly for repairs. Their pieces should not be called "high end" "designer" because of the terrible craftsmanship. If you google "annoushka", one of the top autofills says "repairs" meaning this happens all the time to customers. Would not recommend to anybody, instead go to brands that actually prioritize their customers, offer replacement if clients have negative experiences and have pieces that can actually be worn and don't need costly repairs.

I would give them a 0 if this was possible. I have had a few items over the years - in one a bracelet broke constantly. The most recent disappointment is a charm (costing more than £5000) which just comes loose ie the clasp is not fit for purpose. Absolutely terrible products

I was unsure what sort of gift to buy my wife during our latest UK lockdown as I usually purchase in store. I was recommended Annoushka by a colleague and browsed their site. I was able to interact with sale associates from their team (working from home whilst stores were closed) and they were able to make recommendations to me of products they thought my wife would like. I made my purchase which arrived the next working day and my wife is delighted! I'm very happy with the service provided- its the best 'digital' shopping experience I've had with a high end retailer so far. Will definitely shop again.

I just love the 7 charms concept. So special and of course chic!

Excellent customer service and beyond expectations Annoushka not only provide beautiful jewelleries but has excellent customer service. I had an issue with a faulty earring that i lost and they were very understanding and quick to reply to offer replacement. The staff at the liberty (george) was very kind and patient.during lockdown they were responding. I was vey happy and happily surprised by their quick and efficient response.