Amtrak Vacations – Cashback, Rebates & Rewards

DO NOT USE THIS COMPANY!! They also do business as RAILBOOKERS They are impossible to get on the phone. They take forever to respond to emails. They lie. They reserve the biggest and most expensive rooms and don’t tell you. They booked a room that sleeps 8 for my husband and I. Yes I got stuck paying for it. They use third parties. When I asked for a breakdown of charges and credits I was told that it’s against their policy to give a cost breakdown!! We enjoyed our trip but hated every interaction with Amtrak Vacations. What a nightmare!!! And there truly is no reason for such behavior!! Wish I would have been warned. Met others on our trip who experienced exact same issues!!!

We took the National Parks tour to Arches, Zion, and Grand Canyon. They did not inform us we had to find our own way to get the rental car at Grand Junction. We had to get a cab and it was $30. They also did not inform us we had to pay the one way drop fee for the car. The tour guide at Moah for Arches and Canyonlands was wonderful! The trip was as they advertised and was great. Good hotels and Grand Canyon train was the best. You need to make sure you get dinning reservations in GC (on line) as they are all booked up. Except for lack of transportation to get car and charging us one way fee it was great.

Our family of 4 visited Canada for the first time. We enjoyed the entire itinerary. We only had one problem with one tour that was scheduled for wrong time but once I called customer service they had no problem reimbursing us for that tour. We never stayed overnight on train before so that was one of the highlights. Even though we were disappointed that our sleeper was one of the older ones and was in back of train so far from dining car. All of the hotels were in great locations and beautiful accommodations. I would definitely use Amtrak Vacations again!

I set out on my my first employee FAM with Amtrak Vacations back in August with lots of excitement and ready for the adventure that awaited me. And an adventure it was. I loved the fact that everything was planned out for me. The trip was awesome from the deep dish pizza in Chicago to watching the sunrise at the Grand Canyon to eating the food on the train, which was vegetarian friendly which was my fear before taking the train. I am planning my next trip and it will be by using Amtrak vacation.

I just got back from an amazing first trip with Amtrak Vacations traveling to Chicago, Grand Canyon National Park, and Los Angeles. I got to see the U.S. from a completely different perspective and I met some great people along the way. I am an Amtrak Vacations employee and we get to go on trips like these every year to get firsthand knowledge on the services we provide and the places customers can go.