Alton Towers Holiday – Cashback, Rebates & Rewards

We stayed at the CBBC land hotel The staff were fantastic They were brilliant with the children and the entertainment was magical for the kids! The cbbc land resort also in the theme park was a great day out for the kids !!! Will definitely be returning!

Had an absolute awful experience last year with a staff member swearing directly at our young children not realising we were witnessing it! We were offered a free visit and trying to book during summer holidays ( obviously as we would be taking out children ) and the attitude and no can do attitude of staff is unbelievable. How on earth has this place survived all these years with this level of customer service is extraordinary. We spent a fortune to come here which for us meant us saving throughout the year , disgusting treatment!

Everything was easy to arrange and as guests using the service we were greeted at the hotel on arrival and were assisted with our large party. 12 of us. This wasn't a special request but they did it anyway. Very nice. Only down side was that the food in the restaurants was below average but very expensive. On the 2nd night we ate locally outside instead

An amazing experience for the kids and adults alike. This will be a short review as everything was perfect. From booking, through to the gentle countdown and reminders to review what you have booked, to reception and the accommodation was perfect and seamless with no problems at all. Kids loved it. It was a toss-up between booking Alton Towers or a similar competing park. I'm so glad I booked this one and will return.

Thanks everyone who working hard for Alton Tower hospitality. We have spent two days on weekend at Woodland Terrace and service at Crooked Spoon was brilliant. Everything from starters till deserts well cooked, nice and tasty. The cheese board we have ordered with bottle of wine made our Sunday evening unbelievable. Thanks Head and all the chefs.