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Thank you attik for making my shopping experience comfortable

Absolutely wonderful! I ordered two shirts and a zipped sweatshirt. All three items fit was quite large but as I had thrown away all packaging I gave the shirts to my nephew and ordered the smaller size for myself. I originally ordered the two items then went back to order the third. They all arrived (in different packaging) but at the same time. Ordered late on Thursday night and arrived Saturday early morning! All items are of incredible quality and beautifully constructed… Brilliant service, I’ll be back again!!!

I visited the Lakeside Shopping Centre store yesterday and today, and was assisted by an employee named Alexei. He went above and beyond to help me find a t-shirt design I saw a few months back, but which they no longer had in store. He checked the stock room, any pictures he had saved in his phone or in chats, and let me know where I could possibly find it elsewhere; overall was very helpful. He even helped me when I couldn't scan the 15% off QR code by the tills and let me sign up using his phone when mine didn't work. Honestly one of the best customer service experiences I've had, I ended up going back to the store today and buying a different design regardless, as I wanted to support the store rather than buy online. I hope this feedback is passed on to him and that he knows I'm very grateful!

Ordered a coat online it arrived very quickly in a smart box. The jacket is very good quality and i love every aspect of it.

Excellent service - I Visited the Lakeside Thurrock store with my wife on January 3rd, 2024, as I was looking for some new jeans. We entered the store and immediately greeted with a friendly smile and a “let me know if you need any help” - SIMPLY BRILLIANT ATTITUDE. I couldn’t find any in my size so asked the lady if she could help me find some “in fat bloke, short leg size” she then went to town assisting me and was charming throughout. I work on the management side of retail myself and this young lady was 12/10. The jeans I bought are great and I will 100% return to buy more after this experience. Thank you and keep up the good work - ps. Note to management she deserves a bonus/pay rise.