21 Threads – Cashback, Rebates & Rewards

I wanted to create care packages for my essential employees working every day to keep our apartment communities open and our residents healthy and well. Brandon was SO awesome and shipped them quickly to me and I was able to put some very needed smiles on my teams faces! Product was exactly like stated on the website and I would order again and again!

Ordered my Christmas shirts 11/21/22. Within a week, the company website went down. A week later I emailed for a status. I received no response, but did get a USPS.com tracking number with a notice from the postal system they were awaiting the package. Two weeks later, no activity on the tracking number, I emailed to request an update. No response, but got a new tracking number issued. This time, the package "arrived at a shipping partner facility." And the USPS was still awaiting the package. A week later, (now, exactly a month after ordering), the package has not left the shipping partner facility. This company is a scam and I will be filing a fraud report with my credit card.

I loved my prior order and decided to try it out again. Excellent customer service. Excellent assistance.

I ordered several products two weeks ago and they have not shipped it yet. I spoke with someone on their live chat option. All they said was "how can I help you?" Then when I said I wanted an update on my order, they kept viewing my message but would not answer me. Awful customer service and I will be contacting my bank in the morning for a refund since they don't give them.

I’ve ordered 4-5 times from 21 Threads and I’ve always loved my shirts. The shirts may run a tad small so if you like them bigger- size up.