Brownells – Cashback, Rebates & Rewards

Ordered a part, it'll be here tomorrow very happy with Brownells but I will well I already was cautious to what our Customs would allow in here in Canada, the part I did was an allowable item under law so of course it finally had went through customs and it'll arrive. That part will be with my whole life, it will allow to work with the antiques .455 to the .45 acp so it is helping expand my enterprise in the Antique market So very happy that I was privileged to be able to buy that

I’m not sure why people are complaining about customer service with Brownells. I had a an issue with FedEx delivering my package to the wrong address and when the FedEx claims department denied my claim despite the evidence, Brownells took care of the issue and shipped me a replacement. Tessa on the mobile chat helped get my information to the right people and Dustin with customer service got me squared away with my replacement. This was my first time doing business with Brownells and it was a very expensive purchase for me, so the fact that there was no hassle, just quality customer support, really helped remove the stress of the situation. They will get my business in the future.

This is not a 5 star review, I just wanted you to read another less than 1 review in a different spot. Brownells sucks! Ordered in stock 9mm bullets, was supposed to ship in 3 days, a week later... no email, no tracking number, checked order online... BACK ORDERED! Looked at website again... In Stock! They play bait and switch... Called, emailed, no response or call back. I have to wait 11 days to open dispute with discover. I will because I am going on trip and I don't want 1000 bullets sitting on my front porch. Will never order from them again.

Wow, reading the other comments below I'm beside myself. I have to say I had an awesome experience with Brownells. I've done business with them twice both times was happy. one of the items was slightly off I was able to modify myself. but I had called before I did, and customer service was really awesome! they responded back to me in less than 8 hours. Thank you Brownells! I will definitely do more business with you in the future..

I can only provide a five star rating for Brownells. Ordered a small item for my AR15 and received in 4 days in full integrity. All my email interactions with Brownells were exemplary including order status updates, shipping and delivery notifications. Perfect! Many thanks