Borgata Poker – Cashback, Rebates & Rewards

I can load money on the hot chili game and win nothing This casino site is very hard win anything I’m quit playing here

The worst casino and the worst customer service. They froze my account after I won. A 300 jackpot. Needed to verify my id and debit card. I sent them, they claimed I didn’t but I had it confirmed. Blatant theft. They are holding g my cash in. My account. They are awful

Too bad I can’t give this place 0 stars. My experience has been horrible at Borgata. Let’s start with their customer service. Customer service is extremely unresponsive and incompetent. You’ll wait hours-days for a response and when they do respond, they just pass it off to the operations team and then you wait 3-10 more days for them to respond. I’ve played at Borgata for over a year and they have went way downhill since I first signed up. Most recently, I was playing one of their daily promotions (Fall Spin The Wheel) promotion. Usually I would only win a dollar on this promotion. Yesterday however, it said I won a $500 casino bonus. I was so happy. To my dismay, the $500 dollar bonus did not credit to my account. I reached out to support, who asked me to provide a screenshot proving I won the $500. I sent them the screenshot and then waited for hours while they “investigated” the issue. When they finally responded, they said that I wasn’t supposed to win the $500 and it was a “technical error”. Unbelievable. I read the terms and conditions of the promotion and it does NOT state that a technical error would void the prize. At that point, I was done playing at this casino for good. So I decided to withdraw my money from my account. Usually I would receive my funds fairly quickly (within 8 hours). I still have not received my withdrawal, so I AGAIN reached out to customer service. I’ve waited all day for a response and they have finally responded saying “due to a technical error, withdrawals have been delayed”. I’m done with this place. I will fight for my withdrawal but I am not playing here again. Take it from me, do not waste your money or time at Borgata. What is the point of gambling if they can just claim a “technical error” and steal your winnings away from you! I’ve never had any of the other online casinos treat me like this.

Borgata Online casino customer support is the worst in the world. They never answer emails and their online chat agents don't know what the hell they are talking about. All of them need to be fired, and they need new ones they are unprofessional and UNknowledgeable

good place had fun here, deposit cash out all good