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Was greeted by Chris who works in Skipton blacks outlet. Told him what I was looking for in walking boots.He was so helpful and obviously knew what he was talking about. After trying a few different boots on with his knowledge I soon was able to pick the right boot for me. Even if there was anything wrong with the boots I had to just go back and they would sort the problem out. Excellent service. Would definitely recommend this shop and staff.

Went to Lincoln store (091). Wanted boots and ‘tops’. Succumbed to the fleece shirts. Stuart helped immediately with changing room and sorting the two purchases whilst I went upstairs. Will greeted us and sorted out a pair of Wellingtons, on hand whilst fitting. Back to till, everything bagged, nothing too much bother with a friendly manner as always. Great.

Callum and grace are two very good staff, very helpful in your aintree branch.

I can’t remember the exact date so I just put a random one. I went into blacks wanting to get my autistic son a jacket for winter (because of his Autism it makes it very hard to buy him outerwear due to the materials) one of the employees I believe his name was ‘Arron’ was very welcoming and understood my situation without judgement. He was so helpful and pleasant and made the whole experience for my son stress free, I very much will be returning. Thank you so much!

Bought a pair of Merrell's hiking trainers from Black's near St Paul's cathedral, London. Served by Sonny who was knowledgeable and very helpful with matching the right trainer for my needs.