Billy Guyatts – Cashback, Rebates & Rewards

I have been promised a refund for a faulty microwave for over a month and still waiting. I keep being told it is being processed.

Confirming other reviews this company will sell you electrical goods cheaper apparently based on a business model of take your money up front and then to order the wholesale supplier next. This equates to very long fulfilment times and an anxious wait wondering if your online order will deteriorate into a struggle to redeem a refund. Not worth the pain I suggest. For me their call centre was responsive but no order tracking offered because the truth was there was nothing to track. And so my order hangs in limbo me with it.

The worst service ever. No customer support. They sell products they don't have in stock. i would highly recommend to SKIP this scammer.

No customer service and no stock. Billy Guyatts are happy to take your money, advertise that items are in stock and then not bother to contact you when they can't fulfill your orders. And when you ask why the answer is, "I don't know, I just work in Customer Service." I think that says it all. Supposedly cheap prices so I guess no customer service is needed?!