Aventon Bikes – Cashback, Rebates & Rewards

I bought 2 level 2 with free battery and 3 accessories. Everything showed up on time and works great. No complaints. We’ll see how it goes.

All these bad reviews were during Covid 2021! And everyone was having an issue with shipping and keeping the places staffed with employees. It’s now 2024 and We absolutely love our Aventon e-bikes. My adventure 2 is such a fun well designed e-bike. The frame is so perfectly made. The weld on these bikes are stunning, absolutely no weld marks. The ride is incredible smooth, especially with the Aventon glide seat post I added. I also purchased a Aventon Level 2 for my wife. She said it is the best bike she has ever owned. And the polar color is classy, her words not mine! Ok now let me tell you the best part of all. Is their customer service is second to none!! They stand proudly behind their e-bikes! I want to give a shot out to Hoyee for your incredible customer service!! It is greatly appreciated. So if you’re thinking about it or on the fence about purchasing a e-bike, look no further! You’ll find the perfect e-bike with Aventon. Now let’s go ride….

I ordered a bike as a gift and it arrived with some scratches in the paint. I contacted customer service who recommended I take the bike to a local dealer who had a new replacement on hand. I took it to the dealer, but they wanted to charge me $100 to swap out the bikes because they needed to cover their "build costs." I said no - and returned the bike at the shop and ordered a new one. I didn't realize until I got home that the shop had not refunded me the $100 shipping charge so I again contacted customer service, and the promptly refunded my $100 shipping charge. The replacement bike I ordered came in good condition and I appreciated the great customer service from Aventon - not so much from the local bike dealer that carried Aventon bikes.

So, it did take a lot more effort than it should have, but I finally received some parts... I was originally missing the bracket for the rear rack. They sent me a reflector first. (??) Then they sent an entire rack set again, out of which I took the needed bracket. A few weeks later I received a bracket only. Then about a week later I received 3 more brackets. Not really sure what is going on over there, but I did get what I needed even though it took several weeks and many more attempts. They also processed a refund for the original rear rack, which was unexpected, but appreciated. Now I feel like this purchase is back on even ground and I can start enjoying the bike without resenting the company. Thank you Aventon.

AVENTON EXCEEDED ALL OF MY EXPECTATIONS! I found Aventon after a highly disappointing first time buyers experience with Sondors. Please learn from my lesson and order your ebike from AVENTON! Aventon has exceeded my expectations in every aspect. Ordering was a breeze and my bike arrived much sooner than expected. The customer service is phenomenal and Aventon was very responsive to all inquires. I asked several questions between ordering and arrival and I was amazed by Aventon each step of the way. Prior to ordering, I participated in a Coffee & GO webinar session that Aventon held on their YouTube channel. During the Coffee & GO session Aventon took the time to answer all of the participant’s questions (impressive.) If you are looking for a fantastic ebike coupled with high quality customer service, be sure to place your order with Aventon. When purchasing through Aventon, you are awarded with points on your purchase which in turn can be used to earn free/reduced cost merchandise/accessories on their well designed website. You can also earn additional reward points for following Aventon on their various social media platforms by referring customers to them. You are going to fall in love with your new Aventon ebike! Enjoy all of your adventures!