American Apparel – Cashback, Rebates & Rewards

perfect products always on top but the delivery was slow i have to say so many products on the website

I bet that many people write bad review but there should be much more good ones with theri abilities to make things going further anyway. How else all that should really be done ? You need to make people to leave good reviews much more often than now for example.

Slow delivery at least my clothes arrived

Their returns process is TERRIBLE! I returned some tank tops that were way too small almost a month ago now and I still have yet to get my money back. I first emailed 2 weeks ago and still haven’t received my refund. I keep being told that she emailed the warehouse to check on the return status and that she’ll get back to me but I still haven’t heard anything. I almost think she never did email the warehouse in the first place and is just lying. The customer service rep is Samantha Peterkin. NOT HAPPY!

Besides the very very slow delivery, my package arrived in good condition. So don't order if you need it fast... (The people that work in store are actually rude, so ordering online is the best option)