albionfit.com – Cashback, Rebates & Rewards

I ordered the Maria bathing suit 2 years ago for $138. It has only been worn a couple of times and the mesh insert is deteriorating. Customer service states “ it’s normal wear and tear.” No… it’s only been worn occasionally and hand washed. I have four $138 bathing suits from them & will definitely never order from them again. Bad customer service is not a good way to keep good customers.

Shipping is terrible. From the tracking it appears they use a shipping partner, and the shipping partner has been holding my packages for multiple days. I placed 4 orders with them last week and each order has been sitting with a status of "USPS awaiting item" for 3-4 days. I had time to order a swimsuit from a different company and receive it before my Albion order has even shipped. I'm not confident that the orders will actually show up at this point. I should have read the reviews first.

Their shipping is unreliable! After waiting for my order of a swimsuit for 2 weeks (they say 7-10 days for shipping), on 04/03/24, I called and spoke with “customer service.” It was lame at best. Reluctantly, they sent me a replacement…shipped on 04/04/24. And I still don’t have a swimsuit that I needed for an event yesterday…04/12/24. She knew I needed the suit! Who knows when the 2nd suit will arrive….i checked in person with the local USPS with the tracking number for the original order….they had NO record of it! The original shipping company never got it to them! The PO official checked everything! I’m beginning to think this company is bogus, and that I probably won’t get my money back, or the 2nd suit either. At this point, I just want my money back, forget the suit. I’d suggest NOT ordering anything from them!!! I’m sorry I did.

I ordered over $300 worth of suits online. NONE of them fit and I went to return them finding out that they only offer exchanges or store credit. So I was going to exchange them so my sister could at least get something. I went to print the packing label and it wasn’t anywhere in my email or account. I tried calling, THE SUPPORT ON THIS number Which is SEVEN 6 ZERO TWO 8 FOUR THREE ONE THREE ONE THEY REALLY HELP ME TO print THE RETURN LABEL AND ALSO HELP ME TO GET MY DOLLAR BACK

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