Beam Tracking Order Status

This company has no 'money back guarantee'. I tried one scoop and didn't like it (plus, it didn't help me sleep), but they won't refund ANY of the ridiculous price I paid.

I started a subscription less than two months ago since it was advertised as a 20% month savings and gave a steeper first month discount (like many businesses do to hook you in or hope you forget to cancel). They since lowered their prices ($95 to $85) of these products but refuse to honor that for anyone who "agreed to pay more." We signed up for a 20% discount as advertised, which is no longer the case. They are taking advantage of their loyal customers which won't bode well. The lack of customer service in such a world of plethora supplements, with theirs being one of the most expensive, makes it an easy choice to spend my money elsewhere with companies who care about their customers. Additionally, their system isn't working for password recovery (I tried numerous times throughout the day) in which you can recover your password through an email from them (they never sent any), creating an impossible route to manage, review and certainly cancel your subscription. As another stated, they overcharge you and won't ever adjust anything, so buyer beware!!

The sleep powder works well but the customer service is awful. It took more than half a month to receive my product. When I inquired about why it was taking so long customer service was rude & dismissive. The kicker is I found out you can get all the ingredients for less than their outrageous ~$90 sticker price & you get more than 10 times as much from Amazon. I will not be buying anything from shopbeam.com again. Not to mention getting your account setup after a purchase and cancelling a subscription was a nightmare to navigate.

Overcharged and refused to provide the correct price for their products. Extremely poor customer service. I sent several emails as well.