Anglia Tool Center UK Tracking Order Status

Ordered from them due to the lowest price, which for a Festool tool was impressive. I didn't receive an "item dispatched" from them, which would have been nice, but the courier sent a "we're going to deliver.." email. Will order from them again.

Ordered a router online with free 2-3 working day delivery. It arrived the next day! This was very unexpected and very pleasing especially because it was DPD doing the delivery who are normally not too good. Before ordering I phoned the Ipswich branch to find out availability and they were extremely helpful and courteous.

Waited several days for my parcel to be delivered - and contacted Anglia as I was disappointed. Turned out the item had been dispatched promptly on a 'next day delivery' and the problem was with the courier DPD. Anglia's customer service dept were very pro-active and identified where the package had been left (outside the garden shed of our neighbour's property for almost 3 days!) Increasingly sellers' reputations are being tarnished by a poor delivery experience. Some courier drivers don't appreciate that in order for a customer to be happy the item needs to be delivered securely and in good condition. Yes, they are busy...but that doesn't negate the fact that they have a duty of care to both their customers: i.e. The seller AND the buyer.

I placed an order on Friday afternoon after 3.00pm and got chainsaw within 23 hours. Well done Anglia and DPD - Top service from both.

Excellent service and pricing, my order was delivered with 24hours of ordering will be using again