4.4
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First time purchaser from Zeelool and would purchase again. I originally ordered the wrong PD on all three glasses, and they were very helpful in getting them returned and ordering the correct ones. They look wonderful on me and get lots of compliments.
I was nervous about the prescription being correct because I wear progressive lenses. The glasses arrived 5 days earlier than expected and the lenses are flawless! This is my first time wearing green frames, but they look so good on me 😍! I will definitely be ordering another pair of glasses from Zeelol as soon as I finish this message!
Glasses are beautiful and prescription is spot on! I have bought from here before and contacted customer service. They usually respond in themiddle.of the night since they are in China. They are very professional, knowledgeable and helpful.Frame are beautiful and good quality.
The lenses are truly terrible. There is a very narrow channel of on prescription viewing area near the center, nose area, of each lense. If you look left or right without moving your head, the prescription required isn't there -- top or bottom. This is not attributed to the progressive transition between the distance and reader portions -- these are simply poorly produced lenses.
Prescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.
5900 BALCONES DRIVE SUITE 100, 78731, Austin, United States
4.4
28K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
Beautiful glasses at a really affordable price for prescription lenses! Easy online process and they arrived really fast! I'll be ordering a few more!
Date of experience: May 14, 2025
Love the glasses and I can see perfect… arrived in a timely fashion
Date of experience: May 14, 2025
Easy to order. They got the Rx right, as always. Didn't have long to wait for glasses to come in; approximately 2 weeks (normal). I received them today and love them.
Date of experience: May 14, 2025
I'm always excited to receive my new eye wear. This is my third pair and I'm loving everyone of them.
Date of experience: May 14, 2025
Affordable glass
Good quality
Good service
Good customer support
And list goes on I recommend if your getting glasses
Date of experience: May 14, 2025
I'm in love!!! The quality of the metal frames are amazing! Definitely recommend!
Date of experience: May 14, 2025
Beautiful frames delivered quickly and at a great price.
Date of experience: May 14, 2025
Bought four pair and loved each of them.
Date of experience: May 14, 2025
My first time using this company for glasses and I’m very impressed!
Date of experience: May 14, 2025
when you have your prescription it’s so easy to use! i got my glasses with the lens that makes them into sunglasses in the sun and i am beyond happy with them!! excellent value for money and very stylish as well!! would highly recommended
Date of experience: May 14, 2025
Glasses came earlier than expected. I love the frame and they sit so comfortable even when I wear lashes. I will be ordering another pair soon.
Date of experience: May 14, 2025
Reply from Zeelool
First and foremost, I would like to extend our sincerest apologies for any inconvenience or concern that you have encountered with our service. We take all customer feedback seriously and are dedicated to ensuring your satisfaction. We have reached out to you via our customer service email regarding the issue you've raised, and we kindly ask that you check your inbox for our message. Your prompt response will greatly assist us in addressing and resolving the matter as quickly as possible. Thank you!
I received my order, the frame looks good but lenses are not good at all. I can't use it to do my work on computer, or reading a documents. The vision is blurry and not clear.
Please help to correct this error as soon as possible.
Date of experience: May 13, 2025
Reply from Zeelool
I'm sorry to hear that your glasses did not meet your expectations. To better assist you and potentially address the issue, having your original prescription would indeed be helpful. We have sent emails to you to request the prescription, once you have your prescription, please reply to the email or send it to us through the website " https://www.zeelool.com/contact-zeelool". We're here to help ensure your eyewear is comfortable and suits your needs. Thank you!
The wrong frame and lenses were sent. Not good. Someone got my pair and I got someone else’s. I asked for a refund and they told me it was being done back to my card but nothing
Date of experience: May 14, 2025
Reply from Zeelool
First and foremost, I would like to extend our sincerest apologies for any inconvenience or concern that you have encountered with our service. We take all customer feedback seriously and are dedicated to ensuring your satisfaction. We have reached out to you via our customer service email regarding the issue you've raised, and we kindly ask that you check your inbox for our message. Your prompt response will greatly assist us in addressing and resolving the matter as quickly as possible. Thank you!
They came very fast, the quality is good, I recommended to all my friend and family, ty
Date of experience: May 13, 2025
The glasses are fabulous! I get compliments everywhere I go on these glasses. I tell everyone where to get them. Love Love Love
Date of experience: May 14, 2025
Top-notch quality frames!!Amazing quality
Date of experience: May 14, 2025
Received broken glasses , these feel really cheap .. very toy like … waste of money on JUNK
Date of experience: April 01, 2025
Reply from Zeelool
First and foremost, I would like to extend our sincerest apologies for any inconvenience or concern that you have encountered with our service. We take all customer feedback seriously and are dedicated to ensuring your satisfaction. We have received your email and will reach out to you via our customer service email regarding the issue you've raised, we kindly ask that you check your inbox later for our message. Your prompt response will greatly assist us in addressing and resolving the matter as quickly as possible. Thank you!
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