YFN Jewelry Reviews 240

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I ordered a custom engagement ring with gemstone setting from YFN, and it arrived in 4 days! The quality is incredible, and it’s exactly what I wanted. Highly recommend!

Rated 5 out of 5 stars

My YFN four-leaf clover bracelet is adorable! It’s lightweight, beautifully made, and adds a lucky touch to my outfits. I’ve been wearing it non-stop since I got it!

Rated 5 out of 5 stars

YFN offers flexible payment plans, which made buying my engagement ring a breeze. The website is fast, and my custom ring with letter engraving arrived in 5 days. Love it!

Rated 5 out of 5 stars

YFN’s site is so user-friendly and fast! I ordered a four-leaf clover bracelet with multiple payment options, including a split plan. It arrived quickly, and I’m thrilled!


Company details

  1. Jewelry Store

Written by the company

Founded in 1998, Yafeini Co., Limited is a jewelry company designed to offer people personalized and custom-made jewels that convey their own feelings. Jewelry, we believe, is more than a shiny piece, but is about emotional engagement, beautiful memories, joyful moments. Life has meaning because of all the memories. We are here to help you beautifully keep them within a jewelry.


Contact info

4.0

Great

TrustScore 4 out of 5

240 reviews

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Replied to 72% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars
Verified

Customer Support Saved the Day!

I had a question about my moss agate ring order, and YFN’s 24/7 support team was so helpful! They resolved everything fast, and the ring is gorgeous. Great service!

Date of experience: May 02, 2025

Rated 5 out of 5 stars
Verified

My Engagement Ring Is Good!

I got an engagement ring from YFN, and it’s stunning! The design is so elegant, and it fits perfectly. I’ve been wearing it daily, and it always gets compliments. Love it!

Date of experience: April 24, 2025

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Rated 5 out of 5 stars
Verified

YFN Made My Shopping So Smooth!

YFN’s site is so user-friendly and fast! I ordered a four-leaf clover bracelet with multiple payment options, including a split plan. It arrived quickly, and I’m thrilled!

Date of experience: April 24, 2025

Rated 1 out of 5 stars

Disappointment after disappointment

My other half bought me a beautiful ring from here and even got it engraved. He paid for express shipping but after ordering we waited past the original expected delivery date. When I emailed and asked why it's been delayed they informed us that the engraving went wrong and had to be fixed. Then half hour later it was marked as 'shipped'. We continued to wait but still didn't arrive when we were told it would. We were refunded the express shipping fee as it was no longer express. Then fedex got hold of it and it's been lost in the local depot. I was informed by fedex that the company would have to get in touch with them to help conduct the search by giving them details about the product and the packaging it was shipped in. So I informed YFN of this and they didn't bother to get in touch with them. I've emailed them every day for the past 4 days and have had no response. I've requested a full refund as I no longer am interested in waiting in disappointment and if yfn aren't willing to help then I don't want their products any more. I am hugely disappointed over this and my other half is very angry at losing money and not being able to give me the gift he wanted to for my birthday. Won't be ordering from them again! Customer service is incredibly poor at this point

Date of experience: May 01, 2025

Rated 5 out of 5 stars

Exceptional service.

I have found that the whole experience from ordering my item to it being delivered was exceptional. The company appear to be very professional and when the item arrived I was impressed with the quality and the packaging. I shall recommend them and will definitely be ordering from them again when I need to. Well done 😊.

Date of experience: April 28, 2025

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Rated 5 out of 5 stars
Verified

Fantastic After-Sales Support...

24/7 customer service is amazing! I had an issue with my moss agate ring, and they resolved it quickly. Plus, the warranty gives me peace of mind. Great experience!

Date of experience: March 27, 2025

Rated 5 out of 5 stars
Verified

Amazing Custom Service

YFN customized my engagement ring with name engraving and gem setting in just 4 days! The quality is stunning, and the process was so easy. I’m beyond happy with my ring.

Date of experience: April 17, 2025

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Rated 5 out of 5 stars
Verified

Love My YFN Moss Agate Ring

I got a moss agate ring from YFN for Mother’s Day, and it’s gorgeous! The natural green patterns are so unique, and it feels so elegant on my finger. I wear it every day!

Date of experience: April 12, 2025

Rated 5 out of 5 stars

A nice shopping experience

I bought a ring from YFN, and the ring came earlier than expected, I've never seen a stone so gorgeous. The color, clarity, and size exceeded my expectations and looks perfect on my finance's finger! Highly recommend for the price and quality, truly a tremendous piece of jewelry!

Date of experience: April 19, 2025

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Rated 1 out of 5 stars

Still waiting on my order

I ordered 3 necklaces on the 2nd of March. My order was supposed to been delivered on the 7th of March. I received 2 necklaces on the 24th. Still waiting on the 3rd necklaces. Now the site is saying that it will be here on the 24th. We'll it's the 27th and it's still in New York. I live in Kentucky. So I'll probably get it in December lol. I will never order from them again 😒 🙄

Date of experience: March 27, 2025

YFN Jewelry logo

Reply from YFN Jewelry

Dear Maria,

I sincerely apologize for the delay in shipping your order. Due to issues during the product manufacturing process, the shipment was initially postponed. Additionally, local logistics complications caused the package to remain in New York for an extended period. The local transportation efficiency likely contributed to this unexpected delay. I'm pleased to inform you that the latest tracking information shows your package has been successfully delivered. Should you encounter any issues upon receiving it, please don't hesitate to reach out to us.

We fully understand how frustrating this delay must have been for you. My colleague has already sent you an email to discuss how we can make this right. Thank you for your patience and understanding throughout this process.


Best regards,
Linda

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