YFN Jewelry Reviews 236

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

24/7 customer service is amazing! I had an issue with my moss agate ring, and they resolved it quickly. Plus, the warranty gives me peace of mind. Great experience!

Rated 5 out of 5 stars

I bought a moss agate ring from YFN as a gift, and it’s breathtaking! The green patterns are so calming, and it’s become a cherished piece for me. Amazing quality!

Rated 5 out of 5 stars

I bought a four-leaf clover bracelet from YFN, and I love its delicate design! It’s become my lucky charm, and I get compliments all the time. Great quality for the price!

Rated 5 out of 5 stars

YFN customized my engagement ring with name engraving and gem setting in just 4 days! The quality is stunning, and the process was so easy. I’m beyond happy with my ring.


Company details

  1. Jewelry Store

Written by the company

Founded in 1998, Yafeini Co., Limited is a jewelry company designed to offer people personalized and custom-made jewels that convey their own feelings. Jewelry, we believe, is more than a shiny piece, but is about emotional engagement, beautiful memories, joyful moments. Life has meaning because of all the memories. We are here to help you beautifully keep them within a jewelry.


Contact info

4.0

Great

TrustScore 4 out of 5

236 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars
Verified

Fantastic After-Sales Support...

24/7 customer service is amazing! I had an issue with my moss agate ring, and they resolved it quickly. Plus, the warranty gives me peace of mind. Great experience!

Date of experience: March 27, 2025

Rated 5 out of 5 stars
Verified

Amazing Custom Service

YFN customized my engagement ring with name engraving and gem setting in just 4 days! The quality is stunning, and the process was so easy. I’m beyond happy with my ring.

Date of experience: April 17, 2025

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Rated 5 out of 5 stars
Verified

Love My YFN Moss Agate Ring

I got a moss agate ring from YFN for Mother’s Day, and it’s gorgeous! The natural green patterns are so unique, and it feels so elegant on my finger. I wear it every day!

Date of experience: April 12, 2025

Rated 5 out of 5 stars

A nice shopping experience

I bought a ring from YFN, and the ring came earlier than expected, I've never seen a stone so gorgeous. The color, clarity, and size exceeded my expectations and looks perfect on my finance's finger! Highly recommend for the price and quality, truly a tremendous piece of jewelry!

Date of experience: April 19, 2025

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Rated 1 out of 5 stars

Still waiting on my order

I ordered 3 necklaces on the 2nd of March. My order was supposed to been delivered on the 7th of March. I received 2 necklaces on the 24th. Still waiting on the 3rd necklaces. Now the site is saying that it will be here on the 24th. We'll it's the 27th and it's still in New York. I live in Kentucky. So I'll probably get it in December lol. I will never order from them again 😒 🙄

Date of experience: March 27, 2025

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Reply from YFN Jewelry

Dear Maria,

I sincerely apologize for the delay in shipping your order. Due to issues during the product manufacturing process, the shipment was initially postponed. Additionally, local logistics complications caused the package to remain in New York for an extended period. The local transportation efficiency likely contributed to this unexpected delay. I'm pleased to inform you that the latest tracking information shows your package has been successfully delivered. Should you encounter any issues upon receiving it, please don't hesitate to reach out to us.

We fully understand how frustrating this delay must have been for you. My colleague has already sent you an email to discuss how we can make this right. Thank you for your patience and understanding throughout this process.


Best regards,
Linda

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