Wholesale Halloween Costumes Reviews 4,461

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

The ordering process was smooth and easy. The only issue I have is that the size of the costumes received did not match the sizes that I ordered.

Rated 5 out of 5 stars

I was having trouble with placing my order on the website, so I called customer service. The representative on the phone was so sweet and helpful. Made my day! The boots are beautiful, and will go so nicely with my outfit. Thanks for being such a great company to deal with!


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3.3

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

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Rated 5 out of 5 stars
Verified

Best customer service!

I was having trouble with placing my order on the website, so I called customer service. The representative on the phone was so sweet and helpful. Made my day! The boots are beautiful, and will go so nicely with my outfit. Thanks for being such a great company to deal with!

Date of experience: July 13, 2022

Rated 1 out of 5 stars
Verified

Item received damaged no response from customer support

One of the Mickey pumpkins I ordered arrived damaged because it was just loosely packed in a box with no packaging to keep it from rolling around. I sent a request in for a return for refund or replacement and have heard nothing back from you. It’s been a week. Definitely won’t be ordering from wholesale Halloween again

Date of experience: July 04, 2022

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Rated 1 out of 5 stars
Verified

Poorly made costumes

Poorly made costumes, not good value, paid shipping both ways plus a restocking fee. Won’t use this wholesale company again.

Date of experience: June 09, 2022

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Rated 5 out of 5 stars
Verified

Exceptional Customer Service@

I received a size medium when I has ordered a size small. I received an immediate response to my customer service email on Monday morning to either refund or exchange the costume. Travis is ordering a replacement costume for me and sending it right away.

Thankfully I didn't need the costume for a few months, so the delay was no problem for me. I couldn't have asked for better service! Thank you WHC and Travis!

Date of experience: May 04, 2022

Rated 3 out of 5 stars
Verified

Costume Not As Advertised

The package was received timely, however it was not the same as advertised. I could see that it was a different color through the package so I returned it without opening. We needed the gown to be white or cream and the sash to be red as advertised. The gown appeared to be a checkered tan color and the sash was burgundy. I did not open the package because those colors would not work for our program.

Date of experience: April 26, 2022

Rated 1 out of 5 stars
Verified

Terrible service. Never received package

Terrible! I was supposed to get item last week. I needed it for a party. I still have not received the package and they won’t give me a refund until the package is delivered. Who knows where the package is or if I’ll ever get it.
I will never order from this place again.

Date of experience: April 26, 2022

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Rated 3 out of 5 stars
Verified

The items were a little cheaper than I…

The items were a little cheaper than I expected, so felt a little let down. Maybe, after I use them, I will feel better. But I expected more from the grave dirt, so I may have to embelish it myself. And I will have to buy lights to light up the corpse cocoon, but that I expected to do.

Date of experience: April 19, 2022

Rated 1 out of 5 stars
Verified

Hello,

Hello,
I was missing an item from my order. Contacted guest service and have not received a response. I would love my missing item.
Thank you,
Raquel

Date of experience: April 18, 2022

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