LIVELY Reviews 1,276

Absolute scam luckily I ordered using PayPal and have been refunded. Order two skorts provided a tracking number them disappeared. I went to PayPal for a refund and a surprise, it miraculously was in the UK withing a day. However what arrived was a very tacky necklace. Got my refund AVOID AVOID AVOID

Date of experience: April 25, 2025

They are little less that thieves, We tried to port out & cancel. We got the excuse that the system was down & "give us a few days" only to get charged another month after the service was supposed to have been shut off. They are a predator on the elderly people of our country.

Date of experience: April 22, 2025

Shocking company to deal with. Inferior product and sizing poor. Keep getting fobbed off trying to return. Have been trying to send back over 2 weeks. Each email gives a different person to deal with. Offered 12GB (£)credit for their site or told to sell order to someone else! They will not give address to return. €59 down the drain. Will have to go through my bank for refund. DO NOT TOUCH this site.

Date of experience: April 22, 2025

I have been scamed I want my money back my tracking number don't even exist.

Date of experience: April 19, 2025

No product, no contact. Once contacted they said all the right things (don't fall for it) and then completely ghosted me - got my money back through the banks fraud department - DO NOT ORDER from this company!!!!!!

Date of experience: April 01, 2025

three months and still waiting for my order
keep getting told to be patient and its been shipped and issues with delivery company, thanking me for my understanding
ive continually asked for a refund snd continually told its on its way
rip offs

Date of experience: January 07, 2025

I order pack of 6 control underwear £38. But never got the order. Try to contact them few times but no response. This company is day light robbery. Do not order anything from them,otherwise you will end up like me

Date of experience: February 20, 2025

DON'T USE THEM!!!!
The products are such inferior quality & they refuse to give you a return address.

Date of experience: March 29, 2025

I ordered a dress and matching coat from them. Ordered dark blue but on order they’d put the green so contacted them to change colour which they said they would. When it arrived they’d sent white and blue so totally wrong one. Also it was absolutely nothing like advertised, just a dress in one, no coat and the whole thing was dreadful. They’ve now offered me 7gb back whatever that is and it will be expensive to send back as it’s in China so it’s going straight in the bin. Absolutely disgusted with this item.

Date of experience: March 08, 2025

I ordered bras they were too small asked for a refund as they were the largest cups they did ( you have to write in for return address) the lady I spoke to called Grace completely ignored the return address request and kept offering to send some more out. This company really don't won't to give you refund. I'd go as far as to say they are trained to ignore giving the return address it's why it's not on the site. In the end I agreed a bigger back size but they sent the same size avoid unless your prepared to lose your money.

Date of experience: February 12, 2025

Avoid using this "company " at all costs!
I purchased 2 items that weren't suitable, and so contacted them via email to request the returns address/procedure. My emails were ignored until I contacted PayPal. After around 10 days, PayPal were contacted by the company, and I was advised to close my dispute with them and they would then refund me in full, but they didn't want the items returned (speaks volumes when they don't even want their goods back). Needless to say, I have not received my refund and they are still not responding to emails. 😡🤬 p.s. I have given them 1 star purely because I had to select something, otherwise I'd have given no stars.

Date of experience: January 23, 2025

Horrible service for 84 yr old mother! Nothing but foreigners trying to scam my mother! Phone rings almost constantly daily. Scammers. Unacceptable

Date of experience: March 01, 2025

God knows why I bought somthing off a dodgy site but I did, I ordered the ultimate bras and trust me there nothing like what you see on their site, the quality is awful and cheap, they don’t even fit evenly and the straps aren’t sown properly, please please don’t waste your money,,,, I have asked to return so let’s see if there care enough to help,,, if I had read their reviews first I would not have ordered from them 🤦‍♀️

Date of experience: March 06, 2025

Absolutely appalling for what they are advertising. I took a leap of faith in this company as they advertise support for bigger breasted women. They are cheap, awful material that do not such thing. I'm upset after spending money on something that does nothing at all.

Date of experience: February 25, 2025

Ordered a dress for a wedding . Its perfct sizing. Took a couple of weeks too arrive. .im so happy ive ordered the same style differant colour for the Summer

Date of experience: February 12, 2025

RIp off merchants sizes not remotely anywhere near correct size more like teenagers bras and you cant return order scam artists

Date of experience: January 25, 2025

Not sure if thie is a scam website still awaiting for a order to come !!!!

Date of experience: November 28, 2024

Bad products,
Explain how a 12D will fit a 18D they say it will and there is no way it will sent a message and they will ghost you no reply even a week later. Bra sizes need to looked at closer as a size 10 clothes will never fit someone that is size 18 or even size 14. They say it stretches but it doesn’t. I will never buy anything ever again from here and I will tell everyone I know to not to either

Date of experience: October 15, 2024

Bad customer service. Will not help with a claim that obviously is a defect.

Date of experience: September 20, 2024

Awful product. Beyond Incorrect sizing on chart. Could not return or exchange even with a misleading size chart. Do better Lively.

Date of experience: August 30, 2024