Volders represented well and I got the feedback I expected without waiting for long. I’m very content with your service and diligence.
volders Reviews 10,736
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4.6
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It's not a joke, these people really deliver what you pay for. If you don't know how to handle a contract resignation, they can intervene for you as an intermediate. I highly recommend. Thank you !
The best i recommend guys so much
One letter from you and the six month spook was over thanks
Company details
Written by the company
Der beste Kündigungsservice, damit du dich im Handumdrehen von deinen Verträgen und Abonnements trennen kannst. Kündige innerhalb von wenigen Klicks und spare dir unnötige Kosten! Unser Service steht dir bei den Kündigungen zur Seite.
Contact info
Skalitzer Str. 104, 10997, Berlin, Germany
- 030 - 2084 776 84
- support@volders.de
- volders.de
4.6
Excellent
11K reviews
Replied to 81% of negative reviews
Typically replies within 2 weeks
Volders represented well and I got the…
Volders represented well and I got the feedback I expected without waiting for long. I’m very content with your service and diligence.
Date of experience: November 01, 2024
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One letter from you and the six month…
One letter from you and the six month spook was over thanks
Date of experience: September 16, 2024
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I gave them a task of cancelling my…
I gave them a task of cancelling my contract right now but they just went ahead and send a cancellation after my contract finishes in 2 years time.
I could have have done it myself but now I have to pay their fee for their service which I never needed.
No shame and still sending me a fee with reminder fee charge on top.
Do your work right if you want a fee for it or go kill yourself if you want to rip people like this.
Rip off.
Date of experience: July 21, 2024
Reply from volders
Hallo, vielen Dank für dein Feedback. Entschuldige bitte, wenn es zu Unstimmigkeiten gekommen ist.
Gerne erklären wir dir, dass wir ausschließlich den Versand deiner Kündigung übernehmen.
Die Kündigungsbestätigung erhalten wir nicht und dürfen wir auch gar nicht erhalten. Ebenso dürfen wir aus Datenschutzrechtlichen Gründen keine weitere Kommunikation mit deinem Anbieter übernehmen.
Vertragsinhalte oder Kündigungsbestätigungen darfst ausschließlich du mit deinem Anbieter besprechen.
Deswegen empfehle wir dir, dich mit deinem Kündigungsnachweis bei deinem Anbieter zu melden und den Bearbeitungsstand deiner Kündigung in Erfahrung zu bringen.
Ich hoffe dir weitergeholfen zu haben und wünsche dir noch einen schönen Tag. Dein volders Team
I’m just left my email and get invoice…
I’m just left my email and get invoice from the company. I was not interested in service but they charge. Scam be careful !!!!
Date of experience: May 16, 2024
Reply from volders
Hello and thank you for your feedback.
An order can only be placed with us after entering all cancellation-relevant & personal data. In order to finally place the order with us, it is also necessary to actively tick the instruction on cancellation and confirm the button "Send cancellation (subject to charge)".
Simply by entering your e-mail address, you cannot place an order with us.
If you have any further questions, please do not hesitate to contact our customer service.
We wish you a nice weekend.
Best regards
Your volders team
It's not a joke
It's not a joke, these people really deliver what you pay for. If you don't know how to handle a contract resignation, they can intervene for you as an intermediate. I highly recommend. Thank you !
Date of experience: April 19, 2024
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Cancellation request
I had made a request to cancel my contract, but I sent an e-mail to cancel this request within the hour, as stated in their terms and conditions. However, they didn't take my e-mail into account at all, and I end up with a bill for which I had requested cancellation. I'd like them to cancel my request so that I can keep my subscription and not be charged !
Date of experience: March 30, 2024
Reply from volders
Hallo, vielen Dank für deine Nachricht. Wir möchten dich bitten, dein Anliegen noch einmal auf deutsch oder englisch zu schildern. Wende dich gerne über das Kontaktformular https://hilfe.volders.de/hc/de/requests/new an unser Support Team. Dein Volders Team
Cheating company
Cheating company
even though I started filling out the form to deregister my car on their website, I gave up and deregistered my car directly with the insurance company I had a contract with. I never confirmed that I wanted a service from Volders. they filled out the forms themselves to the end without my approval and now they sent me an invoice for something that no longer exists. that means they want to charge me money for deregistering my car which has already been deregistered. Shame on Volders, this is equal to crime.!!!!!
Date of experience: December 18, 2023
Reply from volders
Hello and thank you for your feedback.
We will not create a chargeable order without a successful transmission of the data. You may have found us via Google search. We display our logo and prices transparently at all times. The order is also only finally created with the button "Send termination (subject to charge)".
If the use of our termination service was not intentional, we are of course sorry. Please note, however, that we cannot tell which order is intentional and which is not.
If you would like us to check your process in detail, we would ask you to send us your cancellation-related data.
Please use our contact form https://hilfe.volders.de/hc/de/requests/new. Please enter "Feedback on my Trustpilot review" in the subject line.
Thank you for your effort and we wish you a happy and healthy new year 2024.
Best regards
Your volders team
Let me introduce you to Germany's GREATEST SCAMMERS!!!!
They take your money and do NOTHING!!! Avoid them like the plague that they are!!!
Date of experience: September 29, 2023
Reply from volders
We are always happy to receive constructive feedback.
If there was a problem with your cancellation, please let us know how we can help you.
We ask you to refrain from further insults.
Best regards
Your volders team
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Scam! Never visit their website!
I never clicked submit button for cancellation of a contract, but however I was charged immediately. I dont understand how is this possible. Once you fill in all details and for the last step they ask you to select a plan, once you click on it, it doesnt matter if you click submit button or not. You will be charged! Not at all a good experience. I highly recommend never ever visit their webstie or you will lose money!
Date of experience: May 08, 2023
Reply from volders
Hello and thank you for your feedback.
I am sorry if there were any discrepancies.
We have tested your statement and unfortunately we could not reproduce the error you described. In each of our tests, the order was created only with the button "Send cancellation fee".
It would be great if you could send us screenshots of the process and also the browser you used. Or did you send it from the app?
We would appreciate a message to our support team with detailed info.
https://hilfe.volders.de/hc/de/requests/new
Have a great day.
Kind regards
Your Volders Team
Easy cancellation
Company would have check-in emails to make sure the cancellation was successful. My contract was successfully cancelled.
Date of experience: March 31, 2023
For my experience VOLDERS MAFIA
For my experience VOLDERS. stay away and never visit their page, once you put email adress, bills being processed, their system is made for rip off and data harvesting.Even if the cancelation is not successful or just don't use it at all. Bills with interest rate and email threats will be send to you. i can't the day this company will be brought to the court and sued.
Date of experience: February 02, 2023
Reply from volders
Hello,
I am sorry to hear that you are not satisfied with our service.
Contrary to your opinion, we do not create any orders without your final click on the "Submit cancellation (chargeable)" button. We must therefore firmly deny that an order has been placed with us by simply entering your e-mail address.
As soon as an order is placed with us, we will immediately send your cancellation to the provider you selected. This is part of our service to ensure that any cancellation deadlines are met.
After the order has been placed, you will receive an email with your invoice and various payment methods to choose from. If the amount is not paid, you will receive a reminder every week. We ask for your understanding.
If you have placed your cancellation with us by mistake, please contact us again via the contact form https://hilfe.volders.de/hc/de/requests/new with your cancellation relevant data. Then we will try to find an accommodating solution.
We wish you a nice weekend in advance.
Best regards
Your Volders Team
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It's a very nice app,very fast and…
It's a very nice app,very fast and reliable, highly recommend it.
Date of experience: September 12, 2022
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