Vivantis Reviews 3

Vivantis sells poor quality perfumes. I bought two Acqua di Parma EDCs from them, Colonia and Colonia Pura, and the smell disappears quickly, within an hour at most. I was able to compare it with the same perfume Colonia Pura, bought from Douglas store, also EDC, where the smell lasts half a day and is strong. They asked me for a review, in which I wrote my dissatisfaction, and the answer was that it would be published after the administrators' moderation. Of course, it was never published. Vivantis not only sells substandard products, but also manipulates the reviews. I recommend avoiding this company.

Date of experience: February 26, 2025

Ordered from them two Travalo Sets at a very good price. Upon receiving the package and comparing to what I already have which is original i immediately noticed they were fake. They are flimsy and cheap looking but above all even the logo is not the same as the original which is what they display on the site in an obvious attempt to mislead the customer. When contacting Customer Service with my complaint the "lady" on the phone was condescending, rude and dismissive. She recited the text in which i am responsible for shipping back the product, zero responsibility on their behalf and reinforcing that they only sell originals. The shipping will be done on my expense and of curse the cost of transport back and forth will not be reimbursed.I normally would not go through all the trouble for such a small amount but i realized they have been fooling people for years and unless we report not much will be done about it. I have contacted the romanian authorities and filed a complaint but these crooks are based in the Czech Republic and I doubt much will be done about it. I will make sure I will report it there too along with the competent EU authority, Europol's Counterfeit and Product Piracy Division and I will notify Travalo as the original manufacturer. Do NOT waste your money here.

Date of experience: September 11, 2023

FAKES! I ordered here so happy that the prices were so good, but turns out it was too good to be true - the products sent were defected and counterfeit. They refuse to acknowledge and give your money back - it’s living hell to communicate with them.
It is a scam - business build on legal gaps, i’ve been trying to get my koney back for 4 months through the Czech Trade Inspectorate and it is very very difficult. ANPC told me they have thousands of complaints yearly and can’t do much about it because of stupid law gaps they are using!

Save yourself time, money and energy and do not be fooled by the low prices! They’re low for a reason

Date of experience: July 15, 2021