Bought a floral design suit jacket for a wedding and my god is it stunning, worth every penny spent and the delivery took no time at all here at my home within a day!!!!
Twisted Tailor Reviews 883
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Beware! Customer service email and phone numbers disconnected!
I bought a suit over a month ago - which to be fair was very good - however the jacket didn't fit so returned for replacement. Nothing heard so tried to chase up today.
Email returned (no domain) and phone number disconnected.
BEWARE!
I attempted to cancel an order within 30 minutes of placing it. I put in a support ticket, and called their number since their website said that is the way to catch orders before they go out. I called several times, but each time the line would ring twice and then hang up.
When I received the order, the size was VERY off, despite using the measurements on the items page.
Amazing high quality suits which offer something different. Fast delivery and love the loyalty scheme too. Will always go to twisted tailor first for suits.
Company details
Information provided by various external sources
Twisted Tailor Skinny Fit Designer Suits – Premium Quality Tailoring for a New Generation – Free UK Delivery & Returns. Free Global Shipping.
Contact info
United Kingdom
- twistedtailor.com
Replied to 100% of negative reviews
Typically replies within 1 week
BEWARE! Invalid customer service details. Why?
Beware! Customer service email and phone numbers disconnected!
I bought a suit over a month ago - which to be fair was very good - however the jacket didn't fit so returned for replacement. Nothing heard so tried to chase up today.
Email returned (no domain) and phone number disconnected.
BEWARE!
Date of experience: April 19, 2025

Reply from Twisted Tailor
Incredible
Bought a floral design suit jacket for a wedding and my god is it stunning, worth every penny spent and the delivery took no time at all here at my home within a day!!!!
Date of experience: April 18, 2025
Couldn't Cancel, Sizing was Completely Wrong
I attempted to cancel an order within 30 minutes of placing it. I put in a support ticket, and called their number since their website said that is the way to catch orders before they go out. I called several times, but each time the line would ring twice and then hang up.
When I received the order, the size was VERY off, despite using the measurements on the items page.
Date of experience: April 12, 2025

Reply from Twisted Tailor
Style, quality and something new!
Amazing high quality suits which offer something different. Fast delivery and love the loyalty scheme too. Will always go to twisted tailor first for suits.
Date of experience: April 15, 2025
Fast and good
Really fast service and the quality is great definitely using them again. Would love a full suit
Date of experience: April 11, 2025
Fast, and Fit like a glove
I was not expecting the shipping to be so fast. Tried the suit on and fit like a glove. Almost like I had just picked it up from just being tailored. Suit also looks great. Couldn’t be happier.
Date of experience: April 10, 2025
Cool suit
Cool suit. Did exactly what it said on the tin. Exchange process straightforward too.
Date of experience: March 23, 2025
I've used twisted tailor on a number of…
I've used twisted tailor on a number of occasions and I always find the products and service excellent.
Date of experience: April 09, 2025
Fast delivery and fits great need no…
Fast delivery and fits great need no adjustments need and feel great.
Date of experience: March 14, 2025
Wedding suit surpass expectation
Easy to order, fast delivery, suit was even better visually and fitting than ever expected. Gonna look the business on my wedding day. Thank you very very much,
Date of experience: April 01, 2025
The fit is perfect
The fit is perfect. The color is rich. It was delivered quickly.
Date of experience: March 28, 2025
Recommend, Recommend, Recommend
Ordered a jacket for my wedding and I couldn’t be anymore impressed. The quality is amazing, the attention to detail is incredible and arrived promptly. It’s a standout piece too so I’m super excited to wear it on the big day. TT has made my wedding day extra exciting.
Date of experience: March 28, 2025
GREAT FIT
Between the amazing fit and the very fast shipping, this was a very positive experience for me. Normally, I’m used to buying their clothes off of ASOS, however, I realize I could go straight to the designer and get more of a selection. The fabrics, the fit, it’s all 5 stars for me and I will be back.
Date of experience: March 18, 2025
I have been supporting and wearing the…
I have been supporting and wearing the brands garments for years and the quality is always good when I have dealt with customer services they have always replied quickly and been helpful and solved any issues
Date of experience: March 04, 2025
Fast delivery
Fast delivery, nice quality. Have had some things from them before when they were in House of Fraser, can't beat it!
Date of experience: March 05, 2025
I'm usually hesistant to ordering suits…
I'm usually hesistant to ordering suits online, because I worry about the quality of the fabric and inaccurate sizing. This suit feels great, it looks great, and is very true to size. The color is very rich in person and it's definitely something that I would wear to a formal event.
Date of experience: February 23, 2025
missing hardware on pants/bothering me
twisted tailor sent me broken pants and refunded me for them. i am increasing my review a star, but they keep bothering me to delete my review while i cannot do so in good conscience. that’s now how RE-views work.
Date of experience: February 20, 2025
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