Twisted Tailor Reviews 886

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Every time I shop with Twisted Tailor, I'm reminded why they’ve become my go to for suits that not only turn heads but fit like they were made just for me. This isn’t just a brand it’s an experience. From the moment you browse their collection to the final fitting, Twisted Tailor goes the extra mile in every detail.

What truly sets them apart is their commitment to getting it right. Whether it's the sharp cuts, modern designs, or the impeccable tailoring, you can tell they genuinely care about how you feel in their clothes. They understand that a great suit doesn’t just fit your body it fits your style, your confidence, and your occasion. And they consistently deliver on all fronts.

The team is attentive, responsive, and incredibly knowledgeable. Twisted Tailor isn't just selling suits they're crafting confidence. And that's why I keep coming back.

Perfect suit for a wedding occasion.

Rated 5 out of 5 stars

Totally unexpected gesture on the companies behalf. The employees where friendly, helpful and kind, if all companies reacted like this, it would be a nicer world 🌎😊

Rated 5 out of 5 stars

I wish I had discovered Twisted Taylor sooner! Everything about this brand is great. from the name and design to the fit and, best of all, the price. My suit collection is definitely about to grow!

the dispatch and delivery were impressively quick.

Rated 5 out of 5 stars

Love Twisted Tailor clothes. Always classy, unusual, fashionable and good quality. My husband has been wearing their suits and shirts for years. Every time he wears them he gets comments from people, admiring them.
Ordering online is easy, with fast delivery. It's shame there isn't a free delivery and returns option, or we would order more designs, that we are considering. That is my only complaint


Company details

  1. Tailor
  2. Clothing Store

Information provided by various external sources

Twisted Tailor Skinny Fit Designer Suits – Premium Quality Tailoring for a New Generation – Free UK Delivery & Returns. Free Global Shipping.


Contact info

4.8

Excellent

TrustScore 5 out of 5

886 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars

Great name and great brand

I wish I had discovered Twisted Taylor sooner! Everything about this brand is great. from the name and design to the fit and, best of all, the price. My suit collection is definitely about to grow!

the dispatch and delivery were impressively quick.

Date of experience: May 07, 2025

Rated 5 out of 5 stars

Every time I shop with Twisted Tailor

Every time I shop with Twisted Tailor, I'm reminded why they’ve become my go to for suits that not only turn heads but fit like they were made just for me. This isn’t just a brand it’s an experience. From the moment you browse their collection to the final fitting, Twisted Tailor goes the extra mile in every detail.

What truly sets them apart is their commitment to getting it right. Whether it's the sharp cuts, modern designs, or the impeccable tailoring, you can tell they genuinely care about how you feel in their clothes. They understand that a great suit doesn’t just fit your body it fits your style, your confidence, and your occasion. And they consistently deliver on all fronts.

The team is attentive, responsive, and incredibly knowledgeable. Twisted Tailor isn't just selling suits they're crafting confidence. And that's why I keep coming back.

Perfect suit for a wedding occasion.

Date of experience: April 30, 2025

Rated 1 out of 5 stars

BEWARE! Invalid customer service details. Why?

Beware! Customer service email and phone numbers disconnected!
I bought a suit over a month ago - which to be fair was very good - however the jacket didn't fit so returned for replacement. Nothing heard so tried to chase up today.
Email returned (no domain) and phone number disconnected.
BEWARE!

Date of experience: April 19, 2025

Reply from Twisted Tailor

Hi Pete,

We're sorry to hear this.

Could you please reach out to us on hello@twistedtailor.com with your order number so we can look into this and assist you with your query?

Kind regards,

Twisted Tailor

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Rated 5 out of 5 stars

Incredible

Bought a floral design suit jacket for a wedding and my god is it stunning, worth every penny spent and the delivery took no time at all here at my home within a day!!!!

Date of experience: April 18, 2025

Rated 3 out of 5 stars
Redirected

Couldn't Cancel, Sizing was Completely Wrong

Edit: Twisted Tailor reached out to me and offered me a full refund with no return shipping charge. I emailed them about my problems with the order after it arrived, but I got no response. They only offered a full refund after I posted this review (which was originally 1 stars).

Here's the original review I posted:

I attempted to cancel an order within 30 minutes of placing it. I put in a support ticket, and called their number since their website said that is the way to catch orders before they go out. I called several times, but each time the line would ring twice and then hang up.

When I received the order, the size was VERY off, despite using the measurements on the items page.

Date of experience: April 11, 2025

Reply from Twisted Tailor

Hi Dan,

Thank you for sharing your feedback, we're sorry to hear this.

We sincerely apologize for the inconvenience you experienced with your order. We completely understand how frustrating this must be. I can see our customer service team reached out to resolve this matter for you.

Please do let us know if you need anything else at all, we're here to help.

Kind regards,

Twisted Tailor

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Rated 5 out of 5 stars

Fast, and Fit like a glove

I was not expecting the shipping to be so fast. Tried the suit on and fit like a glove. Almost like I had just picked it up from just being tailored. Suit also looks great. Couldn’t be happier.

Date of experience: April 10, 2025

Rated 5 out of 5 stars

Cool suit

Cool suit. Did exactly what it said on the tin. Exchange process straightforward too.

Date of experience: March 23, 2025

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Rated 5 out of 5 stars

Recommend, Recommend, Recommend

Ordered a jacket for my wedding and I couldn’t be anymore impressed. The quality is amazing, the attention to detail is incredible and arrived promptly. It’s a standout piece too so I’m super excited to wear it on the big day. TT has made my wedding day extra exciting.

Date of experience: March 28, 2025

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Rated 5 out of 5 stars

GREAT FIT

Between the amazing fit and the very fast shipping, this was a very positive experience for me. Normally, I’m used to buying their clothes off of ASOS, however, I realize I could go straight to the designer and get more of a selection. The fabrics, the fit, it’s all 5 stars for me and I will be back.

Date of experience: March 18, 2025

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