So bad placement of my Tovala oven on the stove in my tiny kitchen, led to damage by an accidentally turned on burner. The drip tray and two of the plastic feet were melted. I emailed them about my problem, I’d only had the unit for a couple of months. The crew at Tovala sent replacement parts - by FedEx - at no charge. The meal plan is flexible and affordable and the food is pretty terrific so far. If you are thinking about a meal plan but haven’t pulled the trigger, Tovala would be my choice again (and I’ve tried a couple of the better known meal plans.). Stop thinking about it, order your Tovala today and eat well, for less and with a company that cares about their clients - and proves it.
Tovala Reviews 80
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I can’t say enough good things about Tovala. We really enjoy the smart oven, different meal selection options but more than anything the outstanding customer service! Tovala has made dinner time a breeze!
I have tried multiple meal services, and this one is fantastic. The meals are super easy to prepare and taste great. Each week they have varied selections with you can select to your preference. Most prepared meal look just like the recipe card. I no longer waste food because I cook just for myself.
This smart oven is right out of The Jetsons! I am an accomplished chef, but I do not want to create meals every single night. My husband is able to simply scan the recipe card and dinner is ready in about 20 minutes. We have tried many different recipes-- fish, chicken, pork-- and all have been delicious. The portion sizes are also perfect. I have been recommending this amazing appliance to all of my friends. I gave away my Cuisinart countertop oven and now use my Tovala oven for toasting, baking, air frying, and broiling as well as cooking my Tovala meals.
Company details
Written by the company
Tovala is a fresh meal delivery service paired with a countertop smart oven. Our Smart Oven precision cooks Tovala Meals and other foods using 5 core cook modes and thousands of combinations—all with the simple scan of a QR code or barcode. No more planning, preparing, or cleaning; Tovala is the ideal mealtime solution for busy professionals, families, empty nesters, or anyone who just wants to enjoy great food and more time back in their day.
Contact info
Chicago, United States
- www.tovala.com
Hasn’t replied to negative reviews
Tovala takes care of their clients.
So bad placement of my Tovala oven on the stove in my tiny kitchen, led to damage by an accidentally turned on burner. The drip tray and two of the plastic feet were melted. I emailed them about my problem, I’d only had the unit for a couple of months. The crew at Tovala sent replacement parts - by FedEx - at no charge. The meal plan is flexible and affordable and the food is pretty terrific so far. If you are thinking about a meal plan but haven’t pulled the trigger, Tovala would be my choice again (and I’ve tried a couple of the better known meal plans.). Stop thinking about it, order your Tovala today and eat well, for less and with a company that cares about their clients - and proves it.
Date of experience: May 12, 2025
customer service
I left a message with the company because I was about to order the Tovala oven. The customer service rep called and left detailed information for me. I appreciate this very much and it was my first experience so that in itself is important!!
Date of experience: May 07, 2025
Just try it, you won’t regret it!!
I can’t say enough good things about Tovala. We really enjoy the smart oven, different meal selection options but more than anything the outstanding customer service! Tovala has made dinner time a breeze!
Date of experience: May 02, 2025
Reply from Tovala
A Game-Changer for Busy Lives – Tovala is Incredible!
I can’t say enough good things about Tovala. From the smart oven itself to the curated meal selection and the outstanding customer service, this company truly delivers on every level.
The oven is sleek, easy to use, and incredibly smart. It scans, cooks, and times everything perfectly—no guesswork, no stress. It feels like having a personal chef in your kitchen. I’ve never had such consistently delicious meals with so little effort. The flavors are restaurant-quality, the portions are satisfying, and there’s a great variety to choose from every week. Whether you’re craving comfort food or something lighter and more gourmet, Tovala has it.
What truly sets Tovala apart, though, is their customer service. Every time I’ve had a question or needed help, their team has responded quickly and kindly, going above and beyond to make sure I was taken care of. It’s rare to find such a thoughtful and responsive support team these days, and it really makes a difference.
Tovala has completely changed the way I eat at home. It saves me time, reduces food waste, and makes me genuinely look forward to mealtime. I recommend it to everyone I know—this is one of those rare products that actually delivers more than it promises.
Date of experience: May 02, 2025
Reply from Tovala
I thought I hated cooking—turns out I just needed help!
I’ve tried five Tovala meals so far, every single one has been at least a 4 out of 5—some even better. The flavours are good, the portions are just right, and everything feels fresh without being fussy. (Although I wasn’t sure about the mayo on the raw chicken, but it worked)
As someone with ADHD who lives alone, this has been a bit of a game changer. It almost feels like I’ve got someone in the kitchen helping me cook, and all I have to do is pitch in a little. It takes the pressure off while still giving me a real meal at the end of the day.
The oven is controlled right from your phone, and they honestly couldn’t make it easier. Tap, scan, and wait, it does the rest.
And for someone living alone, the average of $10 a meal feels more than reasonable. No more stressful supermarket runs or guilt-inducing fridge cleanouts filled with spoiled food I never got around to cooking. Oh, the life of ADHD.
Date of experience: May 01, 2025
Reply from Tovala
Taste and Technology!
We love the ease, convenience, and the taste of the Tovala meals. Faster than take out, and not the same foods over and over.
We do not have issues with allergies but recently Tovala had a recipe change. I read the email alert they sent, and then dismissed it as it wasn't a problem for us. A few days later we put the meals in and for the first time ever, we couldn't scan. I opened the app to troubleshoot, and immediately a reminder of the recipe change popped up, as well as qr code that could be scanned if the meal was still safe for you. I was so impressed with how this was handled. While we don't have allergies, we have family members that do and this could be life saving! Such a great use of technology.
Date of experience: April 24, 2025
Reply from Tovala
I'm a happy customer! Great service.
Efficient. Friendly. Made me a happy customer.
Date of experience: April 26, 2025
I have not been disappointed with any…
I have not been disappointed with any of my meals. I started in Feb ‘25.
Food is excellent quality and easy to prepare. I like that there is no waste as with other meal plans I’ve tried.
I like being able to get meals for one, even though most for me, end up being two meals.
Date of experience: April 25, 2025
Reply from Tovala
Love this service
Love this service! Have been using traditional food recipe boxes, for over 15 years. No more, though! Tovala’s food is super easy to prepare and just as delicious as when I made our meals from scratch. They get rave reviews from us.
Date of experience: April 24, 2025
Reply from Tovala
Fantastic Service
I have tried multiple meal services, and this one is fantastic. The meals are super easy to prepare and taste great. Each week they have varied selections with you can select to your preference. Most prepared meal look just like the recipe card. I no longer waste food because I cook just for myself.
Date of experience: April 02, 2025
Reply from Tovala
Excellent service and meals
I have really enjoyed the meals and service. I've only had 1 issue with something in the delivery today and they were very helpful and immediately gave me a credit.
The food has always been fresh. Meals are quick and easy to make. Some have a bit more seasoning than I prefer, so I just don't use all the seasoning provided. If you like more seasoning though, there is definitely plenty provided.
Date of experience: April 18, 2025
Tovala is amazing
Tovala is amazing. Their customer service is outstanding, the smart oven easy to use, and the packaging eco friendly and brilliantly designed. And best of all, the food is the highest quality and perfectly delicious. I can’t say enough great things about this company.
Date of experience: April 16, 2025
I like Tavola and love the oven
I like Tavola and love the oven. Now that I know more about cook times I can use it for many other foods. I like the meals. I've learned not to use all the spice in the packages as they can be a bit much. It's made life easier. I do wish there were more vegetables.
Date of experience: April 15, 2025
Tovalas customer support is superb
Tovalas customer support is superb! They are always prompt, friendly, and helpful!!
Date of experience: April 12, 2025
Senior couple feels this service is a Godsend!
We (a senior couple) have had the Tovala oven and service for several months now. It was recommended by a person who administered a flu shot, a single woman. We feel it is the absolute best meal service we have ever had, bar none, and we have had many. I am 80yo, and have some disabilities, including standing for long periods, so cannot cook traditionally any longer. It has been a Godsend. We tried Cook Unity, also good, but you just can't get the flavors and fresh quality from a microwave plan. We also tried several others, both meal kits and microwave options. For us, Tovala's shipping service is near perfect, the condition of the food when it arrives is also, and we marvel at how quickly we can get a wholesome fresh meal on the table with our oven, which has performed flawlessly. I cannot even imagine my life without Tovala now, for as long as we stay in our own home. Our nutrition intake has been much higher with these meals, and the convenience and ease of clean-up is incomparable. Every week I eagerly survey the meal selection, and have never really been disappointed, although like all food, some is better than others. Yet, I rate at least 95% of my meals "perfect". Your life will change for the better when you subscribe to Tovala, do it!
Date of experience: April 11, 2025
Hands down best customer service around!
I’ve really enjoyed most of the meals I’ve tried. It makes cooking for one so easy and clean up is easy as well. But what I’m most impressed with is their customer service. They are kind, polite, extremely helpful, respond quickly and really put the customer first!
Date of experience: April 11, 2025
I LOVE Tovala!
I LOVE Tovala!! So simple and absolutely delicious meals. Have tried several other meal plan subscriptions BUT nothing compares to Tovala. The oven is magic. Wide variety of entree selections as well as add on's.
Once you try Tovala, you will be hooked.
Date of experience: April 11, 2025
Have been using tovala for 2…
Have been using tovala for 2 years.Don’t care for the quality of beef,too stringy,tough.Need to add more sauce choices.Stop 2 portions meal option.Some meals portions not worth the price. Difficulty contacting customer service.Overall a good food service.
Date of experience: April 11, 2025
I have had my Tavola subscription for a…
I have had my Tavola subscription for a few months now and absolutely love it! I live alone so having delicious meals ready to easily prepare and cook is very convenient. I have tried several other meal services and for my needs, this is my top pick!
Date of experience: April 11, 2025
After years of preparing meals for…
After years of preparing meals for family, this has been in such a wonderful treat for my husband, and myself on busy nights. I don't have to think about dinner and much cheaper than ordering chicken wings and pizza. Thank you, Tovala. Excellent customer service and top quality ingredients!
Date of experience: April 09, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.