Sypost Reviews 47

I'm waiting for a product estimation date for delivery is 15- 24 March, today is the 31 of March still not arrived. i will no longer use this company they are very incompetent. I mean the Sun You Logistics company

Date of experience: March 30, 2025

The worst shipping company in the whole earth!!!! No updates, have waited more then 1 month!
Do not use this bad company at all!

Date of experience: January 01, 2025

Should be 0 stars, as they don't deserve any!!!!! As I stated last review will not order if they use this courier!!!!! Well the last item I ordered in early December was put with this courier.
The same outcome so far "Arrived at facility" 8 December & low and behold never moves from that in tracking, that's multiple occasions now.

DO NOY USE ANY SELLER USING SYPOST. FEEL SORRY FOR SELLERS BUT THEY'VE GOT TO STOP USING THIS COURIER!!!

Date of experience: December 28, 2024

Have ordered a couple of thing from various online shops during the years, everything has arrived so far EXCEPT anything shipped with "Sunyou". No customer service. A waste of time and money for everyone involved.

Date of experience: December 02, 2024

I need to know how I can get my order ,I got an email that it have reached my location but there is no number I can call bro assistance

Date of experience: September 26, 2024

A seller sent my parcel through Sunyou. Its been 120days I haven't seen any parcel. I have bought like 4 other parcels through other logistics that I have received. I sent mail to Sunyou, no response, no address, no contact. I think they do not exist, they are scammers that sells fake tracking number and never send any parcel. For your own good, avoid them. This was my tracking number SYAET25724644

Date of experience: June 13, 2024

What can I say absolutely disgusting customer service and what a waste of time . Stay well clear of this company as they are full of rubbish and will not take any of your issues seriously. The worst experience I have ever had in my life.

What a poor excuse of a company

Date of experience: September 05, 2024

The item has not been delivered, it is not possible to contact this company because the phone indicated in the contacts does not exist, but webpage is forwarded an infinite number of times to fake addresses. fraudsters

Date of experience: August 05, 2024

your item will show out for delivery but it was never delivered i advise to any person do not buy from this people the is no guarantee that you going to get your orders.

Date of experience: July 10, 2024

Scammers. I have 2 packages which both "Arrived at Facility" and are stuck there (wherever facility is) for 2 months. S.h.i.t.t.y company.

Date of experience: March 01, 2024

Total waste of time aparantly parcel sent back to seller no replacement no refund .seller hard to get response from both sun you and evri totaly useless.

Date of experience: March 11, 2024

DO NOT trust this company, it’s a scammer!!

Date of experience: February 01, 2024

Stuck on arrived at facility since the 20th of December, it's the 20th of January now. Shameful. Disgraceful.

Date of experience: January 20, 2024

The parcell never arrived in South Africa. When sending emails to Sunyou, no response from anyone. No customer service at all. Parcell had been in transit for almost 2 months . No progress on tracking number. Seems to be standing still and no one knows where package is. Not even Allleftlive. It's really poor and no one provides any form of feedback. I guess money and parcell is lost and or stolen

Date of experience: November 28, 2023

Date of experience: November 12, 2023

I have not yet received my order. tracking shows that it has left China on the 30 Sep(now 28 Oct) no update, no mail, no way to contact them, the tracking website gives an error all the time. the contact info on the website is incorrect. Suppliers should give consumers options to use reliable couriers!

Date of experience: October 28, 2023

Delivery status : Delivered.

FALSE !!!! NOTHING EVER RECEIVED ! LYING AND THIEVERY

Date of experience: October 13, 2023

Tracking status shown as Out for Delivery for a week now and nothing from them. Not even a mail or SMS about the delivery or if I have to collect from a KIOSK. Worst part, no response to my enquiry mail I wrote to their customer service.

Date of experience: June 07, 2023

Stating they delivered the large package, but nothing has been delivered. Signature requested was missing. Bad, bad company

Date of experience: June 02, 2023

The companies tracking information is misleading. Tracking number states delivered. However checking with local post office it has never even entered into their mail system. Been asked to wait as SunYou will state delivered when delivered to UK Post system.. not to the customers address. This makes opening dispute cases on aliexpress difficult as appears to have been delivered.

Date of experience: November 30, 2022