SportRx Reviews 120

Bought a very expensive pair of Oakley shocktube shooting glasses the process was good but then when they showed up they constantly fog up i asked about it and of course they said for more money they could try and make it better but already paid so much i cant dump more into them especially since they also constantly slide inch forward off my face idk good people but not the best product but they do make me see better and will get me by i dont want to return and wait weeks for some other pair to show up i guess just be cafeful buying expensive glasses online i thought i did all the research i needed to but i never came across theses issues

Date of experience: April 24, 2025

Had a problem with my prescription and they fixed it right away. Great company to deal with.

Date of experience: February 05, 2025

I ordered a pair of Julbo Vintage Glacier sunglasses with prescription lenses. I received them in a timely manner. But they just weren't quite right. All I know is that wearing them made my feel nauseous and like my eyes were crossed. I contacted SportRx by email even though I had procrastinated past the 45 day return policy. I got a reply the next day saying they would try and fix the problem. And they did. They identified the problem. Most likely the glasses I had ordered just didn't sit on my face right for the prescription to be in the right place for my eyes. Figured out what frames would work and asked me if I wanted to change anything else. They sent me a post paid return label. I sent my glasses back to them. With in two weeks I had the replacement pair (Julbo Chams). Along the way I got at least 3 emails and a phone call letting me know the status of my order. The new glasses are perfect. I can't say enough good about the SportRx team and how they stand by there guarantee. I am very impressed and will buy again from them.

Date of experience: September 02, 2024

Ordered prescription cycling glasses from SportRx today, specifically from Yulissa Olivera. It was a good experience. Yulissa helped me every step of the way. Her knowledge, patience & pleasant personality made for a positive experience. She is a credit to her company.

Date of experience: October 15, 2024

Yulissa Olvera And her team have been absolutely amazing. Best in the business 👍👍

Date of experience: October 09, 2024

When it comes to customer service these guys have it down. If you are looking for a company that will take care of you before, during and most importantly after the sale then go with them?

Date of experience: July 17, 2024

Second time ordering. Experience was amazing. Optician Natasha provided impeccable service, responsiveness, and support. Product was also great. Couldn’t ask for anything more.

Date of experience: July 24, 2024

Fabulous, customer-centric support from Optician, Maddie Smith and team at SportRx.
I needed a repair done between scheduled events, and Maddie and team worked creatively to make sure I was without my glasses for the minimum amount of time.
5 STARS!

Date of experience: July 16, 2024

Overall experience was great, my only complaint was that I order some stuff on Monday and paid for 4 day shipping. Its now Friday and my order just shipped out today. Other then that small thing every else has been great

Date of experience: May 20, 2024

First the back story: My son told us he was having trouble seeing the board in his classes and admitted it had been like this for quite some time. He simply didn’t want glasses. But luckily he convinced himself it was something he needed to tell us, and he let us know about his vision issues.

We made an appointment with America’s Best for an eye exam and to purchase two basic pairs of glasses for the classroom (along with contact lenses). Everything went well, but my son told us he really wanted a pair of prescription Oakley glasses for his last few games of high school baseball (he’s a senior and graduates in less than a month).

I asked him to do a bit of research (while I did the same), and he suggested SportRX. The prices seemed competitive with other sites, and SportRX offered a style of Oakley frames that other retailers didn’t offer (and that my son really liked). So we ordered his glasses.

Now the reason for the review: As the days passed, and I found out his contact lenses were delayed (not to mention the fact that he realized how much of a difference his regular glasses made for him during outfield practice), I contacted the SportRX Customer Support team (and the hero of this story, Joyce) to see if anything could be done to speed the process of getting his sports glasses.

To say that Joyce (and everyone in the lab) went above and beyond is a MASSIVE understatement! Joyce called the lab on a daily basis to get updates and then called me soon after each day with an update on the progress of my son’s glasses. Joyce worked tirelessly to see that my son had his glasses a week earlier than had been expected and even had them delivered on a Saturday!

We are indebted to Joyce and everyone at SportRX for their tireless effort on our order…and for caring in a way that I can only describe as AMAZING!

Thank you, SportRX! And thank you, Joyce!!!

Date of experience: April 18, 2024

Jacob Amaro! First rate...
The whole company made it so easy and effortless and the glasses are beautiful! Perfect! Love this company.

Date of experience: March 10, 2023

All my communication with SportRx staff was always courteous, informative and professional.
Special kudos to Ty Erne who tracked my order and helped to make sure my glasses were received prior to Christmas!

Date of experience: December 22, 2023

Danny Delgadillo was the employee assisting me getting my glasses, was a pleasure a lot of people can just go about there day and do the bare minimum, but he was very nice and courteous and helped me and being a veteran that means a lot to me and is greatly appreciated.

Date of experience: November 23, 2023

To start, until my recent experience with sportrx I've had nothing but issues trying to get sunglasses in my (high) rx prescription. The first pair of frames I ordered. Maddie kindly reached out to let me know that unfortunately, the frames I chose cannot be used with my high prescription. I was disappointed to hear, but Maddie turned my frown upside down very fast with her extremely pleasent attitude. She was so kind and courteous and the first to "EVER" offer and look through some frames that would actually be usable with my prescription, and send a list to me via email. That made my day... I was so excited to look through what she would be sending and sure enough there was a pair of oakleys she included that had me sold right away. I'm very excited to finally get sunglasses for myself after so long of searching and being told no dice endlessly due to my high rx. But you guys have givin to me nothing less than a wonderful experience, and I really look forward to continue doing business with sportrx. Maddie.. thank you again for everything.. stay awesome!!! And Ty thanks for reaching out. It was a pleasure speaking with you, and you have a fantastic crew there. And shoutout to the other wonderful employee that first answered and directed me back to Maddie. You all deserve a raise!!

Date of experience: October 20, 2023

The customer service by Noah was exceptional! He addressed my issue with zero hesitation and provided a return label so I can get my sunglasses fixed with no questions. Super convenient, fast and easy. Seriously, the best customer service I've ever had! Great job.

Date of experience: October 23, 2023

I have been wearing, and purchasing prescription glasses, goggles, and sport glasses for over 55 years.
SportRx.com is BY FAR the BEST Retailer that I have ever experienced anywhere!!! From beginning to end, every department: from the HUGE name brand and quality assortment frames and lenses available...To the Guy that helped me selecting frames (Al) to the optician (Oscar) who works with you on the RX lens options....To customer service and shipping. Every single employee at Sport RX is AMAZING, professional, loves their job, and treats their customers with such respect. For over 20 years I was purchasing my RX ski goggles from them on line. This past time, about 2 months ago I drove 3 hours each way to visit their showroom......And I will now do this everytime moving forward... Theor knowledge and selection is crazy great! This time I purchased two additional daily use RX glasses and RX sunglasses....My over 55 years experience...There is no other US retailer like SportRX.com

Date of experience: September 26, 2023

Cameron Gonzales....I cannot say more about her professional approach. I run a business with over 200 employees. The online back and forth was perfect!

I never leave reviews by the way.

Date of experience: October 17, 2023

Awesome service , and great. Danny has provided me with the great service, and awesome pricing. The overwhelming level of anxiety one gets from having to shop Danny helped me with that . Thank you so much guys 😊

Date of experience: October 16, 2023

A frame broke on a pair of prescription sunglasses I had purchased from SportRX. I reached out to see if they could be repaired or replaced. SportRX customer S\service representative promptly replied to my email with a prepaid USPS return shipping. The broken frames were replaced and I had my glasses back in less than a week.
Amazing service.

Date of experience: October 05, 2023

Great product. But, the service was exceptional. I had a nice lady reach out to me by phone from customer service for no other reason than to update me on the progress of my order. This is rare in this day and age. I was able to expedite my shipping for a small fee. Very pleased with the overall experience!

Date of experience: October 02, 2023