Putterball Reviews 146

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

What a joke, I'll probably never get it at this point. It's been over a month and nothing. They sent me a tracking number last week and the package hasn't even been scanned in yet. They apparently can't handle the volume and instead of communicating with customers they just send them fake tracking numbers.

Rated 1 out of 5 stars

Ordered Putterball for a birthday gift. When it arrived the putting green was wrinkled causing the ball to jump. When I called the company to get return information the phone number didn't work and it just rang and rang. Then I tried to email them and no one would return my request for information on how to return Putterball. I ended up writing a formal complaint to get this company investigated for fraud.

Rated 4 out of 5 stars

For us it is not a drinking game. In spite of advertising Putterball as a drinking game we purchased this for family members who golf & live in areas with seasonal weather which is not always good for outdoor games. We love the challenge!


Company details

  1. Sports

About Putterball

Information provided by various external sources

Promo Image
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Introducing the amazing game of PutterBall! This unique game combines golf and beer pong to create hours of fun that everyone can enjoy. From a low-key day at home to an exciting tailgate with all of your friends, this golf putting game is a must for every event.

10% Off First Time Orders

Contact info

3.7

Average

TrustScore 3.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Busted out of the box

Busted out of the box. No resolution from the customer service people. They keep saying that they are going to get back to me in 24-48h and months go by without any communication. I don’t know how to post pictures on this website so I’ll just say, the glue is all coming apart. It was like that when I got it. Out of the box, melted, the stickers are all falling off. AND ITS NOT THE MAGNETIC PIECES THAT ARE SUPPOSED TO COME OFF. ITS THE CLUE HOLDING THE MAGNET BACKING ON. which they keep telling me in the chat support. “They are magnets sir, they are supposed to come off” that’s not it. It’s like it sat in a 180 degree shipping container and the whole thing melted. DO NOT BUY.

Date of experience: July 12, 2023

Rated 1 out of 5 stars

We ordered a Putterball game from their…

We ordered a Putterball game from their website over one month ago. We have not received it. We have contacted their, so called, support system numerous times with no results. I have filed a complaint with the BBB and my credit card company. Just thought people should think twice before ordering from them.

Date of experience: August 10, 2022

Rated 3 out of 5 stars
Invited

I like the theory of the game

I like the theory of the game, but the green material used at the seams when folded throws off the golf ball when trying to play. Not sure the solution because i like that it folds up just dont like the speed bumps it creates.

Date of experience: March 31, 2021

Rated 4 out of 5 stars
Invited

Great game for my older children

Great game for my older children. Lil tough for my youngers to play although they try. Lots of fun-super happy I bought the add on with extra balls and clubs!

Date of experience: March 05, 2021

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Rated 1 out of 5 stars
Invited

I never received one of my putter ball…

I never received one of my putter ball carry bags. I ordered.

Date of experience: February 22, 2021

Putterball logo

Reply from Putterball

Hello,

We strive to ensure everyone gets exactly what they ordered. Have you tried to reach out to our customer service team? Please email support@putterballgame.com and we will be happy to make this right.

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Rated 5 out of 5 stars
Invited

Fun game.

My eight year old nephew and I enjoy playing putter ball.

Date of experience: February 20, 2021

Rated 1 out of 5 stars
Invited

Fell apart in 1 week

Fell apart in 1 week. The green was rippled the day we received it. The holes did not fill flush to the surface. The idea is great but the execution is less than optimal.

Date of experience: February 20, 2021

Putterball logo

Reply from Putterball

Hello,

Have you tried to reach out to our customer service team? We guarantee the quality of our products and if you are not happy with your Putterball we can send you a replacement or offer a refund. Please email support@putterballgame.com and we will be happy to make this right.

Rated 3 out of 5 stars
Invited

It is a great fun game to play but the...

It is a great fun game to play but the mat when stored gets deformed other then that its really fun. Need yo make a better putting greens for the amount of money you pay for it.

Date of experience: February 20, 2021

Putterball logo

Reply from Putterball

Hello,

Have you tried to reach out to our customer service team? We ensure the quality of our products and if you are not happy with your Putterball we can send you a replacement or offer a refund. Please email support@putterballgame.com and we will be happy to make this right if you’d like to discuss this further.

Rated 5 out of 5 stars
Invited

Fun for Everyone

We love our putterball game! There have been many family competitions and outdoor fun with friends during COVID. It's also a must-have at the beach.

Date of experience: February 20, 2021

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Rated 2 out of 5 stars
Invited

Adhesive on the item falls apart…

Adhesive on the item falls apart leaving surface uneven and unplayable.
Not recommended for outdoor use.

Date of experience: February 20, 2021

Putterball logo

Reply from Putterball

Hello,

Have you tried to reach out to our customer service team? We guarantee the quality of our products and if you are not happy with your Putterball we can send you a replacement or offer a refund. Please email support@putterballgame.com and we will be happy to make this right.

Rated 3 out of 5 stars
Invited

Great game but mediocre quality of materials

We love the game ! However, after one summer (3 short months) the edges lift. The glue on the edges comes loose. Also if you don’t store it flat, the mat “holds” the bend so you have some small bumps. That can be frustrating. But knowing that it is peaking at edges is worse if a problem. Not a long lasting product at all.

Date of experience: February 20, 2021

Putterball logo

Reply from Putterball

Hello,

Have you tried to reach out to our customer service team? We ensure the quality of our products and if you are not happy with your Putterball we can send you a replacement or offer a refund. Please email support@putterballgame.com and we will be happy to make this right if you’d like to discuss this further.

Rated 1 out of 5 stars
Invited

Cheaply made

It was made very poorly and did not last very long. We played it a few times before it started to bubble up and now it is nearly impossible to play on it. We ended up throwing it away which is a real shame because it was not cheap.

Date of experience: February 20, 2021

Putterball logo

Reply from Putterball

Hello,

Have you tried to reach out to our customer service team? We have a high standard of certifying the quality of our products and if you are not happy with your Putterball we can send you a replacement or offer a refund. Please email support@putterballgame.com and we will be happy to make this right if you’d like to discuss this further.

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Rated 1 out of 5 stars
Invited

Ordered Putterball for a birthday gift

Ordered Putterball for a birthday gift. When it arrived the putting green was wrinkled causing the ball to jump. When I called the company to get return information the phone number didn't work and it just rang and rang. Then I tried to email them and no one would return my request for information on how to return Putterball. I ended up writing a formal complaint to get this company investigated for fraud.

Date of experience: February 20, 2021

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