OLOFLY Reviews 255

There was a problem with an order I received. Olofly made good and I received a better product than expected. It was a 3 day window from ordering to my doorstep. Thank you

Date of experience: April 21, 2025

i bought some items from olofly.com and paid for priority shipping, only for usps and olofly to say it has been delivered. i looked everywhere and the package was nowhere to be found. i would like a replacement for my items.

Date of experience: April 04, 2025

Easy ,fast ,simple, professional 💚

Date of experience: March 21, 2025

Great first purchase! I will definitely be back.

Date of experience: March 19, 2025

The products on the site are awesome, the effect is high quality. There's a product for every experience a user needs. Mild, mind bending, euphoric, relaxing. I only had one issue with a defective product and I received store credit for its replacement.
Customer service was willing to work with me on another issue that was more personal-- thank you Olofy team for the understanding. One note is I'm 1000% certain the cactus labs products aren't the advertised amounts but that is not a distributor's fault.
The lower star reviews need to note: the options for delivery are for fewer day SHIPPING not "delivery". I know that feels misleading as a customer, but they did technically tell you.

Date of experience: March 25, 2025

I was shorted one of my 3 carts on my order. I have left 3 ed over 2 weeks no can , also I paid for priority and waited almost a week and didn’t get my whole order. 3202471333

Date of experience: March 07, 2025

The Bloo Dream is my favorite one ☝🏻 the best.

Date of experience: March 13, 2025

Always get a email with a tracking number. Product arrives quickly. Quality Product at a minimal price.

Date of experience: March 03, 2025

All my packages have arrived on time and in perfect condition. I can't say that I have a single complaint about this company

Date of experience: March 07, 2025

Complaint Against Olofly

Olofly’s customer service is absolutely ridiculous. I’ve had to chase them down through multiple emails and a voicemail just to get a resolution for a defective product. Despite requesting a call, they never followed up properly, and their electronic communication is a joke. I asked for leadership contact, only to be told their reps all provide “leadership-level service”, which is laughable at best.

After all this back and forth, they finally offered me a credit plus shipping. When I tried to place my replacement order, I was still being charged for shipping! Instead of simply processing the order themselves, as I suggested from the start, they told me to retry the transaction with the same code, claiming they had “fixed it”, and guess what? It still didn’t work.

I’ve wasted too much time dealing with this nonsense, and I expect Olofly to actually honor their word without making me jump through hoops for a basic reshipment. Fix this!

Date of experience: March 07, 2025

Shipping scam. I selected priority mail shipping (2-5 days) on there website and the USPS tracker just says standard day shipping. I have not received my order within the window they promised on the OLOFLY website. They scammed me out of 6$ at checkout for a priority mailing service that they do not support.

Date of experience: March 07, 2025

Fast and reliable service. I am a repeat customer, and I always get immediate service and prompt delivery.

Date of experience: March 03, 2025

Have had a great experience on olofly every thing I've order was A+ and has been delivered early

Date of experience: March 05, 2025

Ordering is a breeze, and it always ships fairly quickly and in great condition... All their products are legit and well priced.

Date of experience: January 24, 2025

I am extremely satisfied with olofly and their support team who were so kind to me when I forgot about Presidents’ Day and was like why hasn’t my package been shipped yet and the support team kindly reminded me no shipping during holidays . I love this shop and will continue to support them

Date of experience: February 17, 2025

Great shipping responsible and reliable good stuff the best you can find

Date of experience: March 03, 2025

WHEN YOU PAY FOR PRIORITY MAIL 🤞 AND YOUR ON DAY 7¡ U RETHINK THE X $ U JUST PISSED AWAY 🤦🏼‍♀️ OLOFLY¿ THERE ARE OTHER COMPANY'S¡¡¡¡

Date of experience: February 24, 2025

Never received my order still no response from olofly 12 days later. Was told lost items were between me and USPS. Tol scam.

Date of experience: February 13, 2025

1. Quality Products
2. Ships quickly, discreetly
3. Received in excellent condition
4. No Hassles

Date of experience: February 25, 2025

I tried to make a purchase for my boyfriend and it said the purchase was unsuccessful so I decided not to go through with it. Then he gets a notification on his phone saying that he was charged eight times for the purchase that supposedly didn't go through. We're trying to get the money back now.

Date of experience: February 19, 2025