Kitlocker.com Reviews 5,925

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I purchased 5 Nike Dri fit tee’s and Nike socks for my son. Beautiful colours and genuine items at such an amazing price. I’ll certainly use this site again. Quick delivery to NI which was an added bonus. Highly recommend.

Rated 5 out of 5 stars

Goods as described. Tops thin but still value for money. Kept a close eye on the delivery and updated me despite some delays in the item being registered by the PO (PO responsible for that). Will order again. Highly recommended.

Rated 5 out of 5 stars

Good product for a good price with quick delivery. Will definitely order from here again.

Rated 1 out of 5 stars

No free returns and strange sizing of products, purchased Men's Small Nike tracksuit bottoms, I was sent an item that would barely fit a 10-12 year old kid. I sent photos showing the item laid on top of a real Nike Small Men's to demonstrate how tiny they are but this company make you pay return postage regardless. My first time using them, I'll stick with the shops I usually use so items fit when they arrive and have a better returns policy should that be needed.


Company details

  1. Soccer Store
  2. Activewear Store
  3. Hockey Store
  4. Printed Clothing Store
  5. Rugby Store
  6. Sportswear Store

Written by the company

We are proud to be one of the UK's leading team kit and sportswear retailers. With grassroots sport at our heart, we've been providing quality products from the biggest brands since 2005. Customer reviews are always welcome!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 84% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

I have not received my order

I have not received my order. The delivery driver delivered to the wrong address. The photo shown is not my address. I have been advised to check with my neighbours, which I have and they do not have my parcel. Still awaiting an outcome.

Date of experience: April 16, 2025

Kitlocker.com logo

Reply from Kitlocker.com

Hi Jodie.

Thank you for your review and I am sorry to hear that your order has not been received.

In light of this, a replacement has been organised which will be dispatched on a first class service.

We will be in contact once the order has been dispatched with tracking to follow.

Apologies once again!

Kind Regards,
Team Kitlocker

Rated 1 out of 5 stars

No free returns and wrongly sized items

No free returns and strange sizing of products, purchased Men's Small Nike tracksuit bottoms, I was sent an item that would barely fit a 10-12 year old kid. I sent photos showing the item laid on top of a real Nike Small Men's to demonstrate how tiny they are but this company make you pay return postage regardless. My first time using them, I'll stick with the shops I usually use so items fit when they arrive and have a better returns policy should that be needed.

Date of experience: April 23, 2025

Kitlocker.com logo

Reply from Kitlocker.com

Hi there,

Thankyou for your review!

Unfortunately, due to the significantly reduced prices on our website, we do not offer a free returns service, and it is very much up to the customer to choose which service they wish to use to return their items.

We will, of course, cover the cost of any items that are faulty/damaged or that have been received in the wrong size or colour to what was originally ordered.

In this instance, the images provided are not proof of a faulty item, as the garment matches the advertised size guide provided on the product page.

If you would like to discuss this further, please contact us on support@kitlocker.com and we will be more than happy to help!

Kind Regards,
Team Kitlocker

Rated 5 out of 5 stars
Verified

Five star company

Had to return items that were too big and re-order for next size down. Very easy process. Would definitely use company again.

Date of experience: April 09, 2025

Rated 5 out of 5 stars

Good service

Goods as described. Tops thin but still value for money. Kept a close eye on the delivery and updated me despite some delays in the item being registered by the PO (PO responsible for that). Will order again. Highly recommended.

Date of experience: April 16, 2025

Rated 5 out of 5 stars
Verified

Dri fit tops.

All tops are of a good quality at a good price and sizing is true.

Date of experience: April 07, 2025

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