4.6
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Originally placed an order for my son's birthday presents was so impressed with price and quality, my brother then got me to make and order for him, then my dad and my nephew. Spent around £400 between us on around 20 complete sets when I've seen companies selling the same ones for £50 a set! Came very quickly and very well packaged. Highly recommend this company
Easy to use website, well laid out, giving a good shopping experience. I had to buy shorts for a tall teenager, so the video shots & descriptions given were really helpful. The package also arrived on time. Great service, great value for money.
I have not used Kitlocker before I made this order and I have to say I was impressed with the service I received. I was kept informed of the status of my delivery right up to delivery through my door. The item was for my Grandson, the item he chose for his birthday and he is "chuffed to bits". I will definitely be looking at Kitlocker again in the future.
I bought 2 shorts and t shirt sets for my son, lovely quality for such a low price, sizing was great, delivery was quick, will be ordering again soon.
We are proud to be one of the UK's leading team kit and sportswear retailers. With grassroots sport at our heart, we've been providing quality products from the biggest brands since 2005. Customer reviews are always welcome!
6-8 Stevenson Way, S9 3WZ, Sheffield, United Kingdom
4.6
6K reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
Ordered twice and both times my order came next day! Absolutely amazing! And the price is a amazing my boys love there clothes I brought thankyou
Date of experience: May 07, 2025
Originally placed an order for my son's birthday presents was so impressed with price and quality, my brother then got me to make and order for him, then my dad and my nephew. Spent around £400 between us on around 20 complete sets when I've seen companies selling the same ones for £50 a set! Came very quickly and very well packaged. Highly recommend this company
Date of experience: May 06, 2025
Our club recently switched to using Kitlocker for our gear. There has been nothing but delays and lack of communication from them. Order was originally supposed to ship in two parts on 1 and 8 May. Still listed as those dates on their site, but not shipped. Only received a generic ‘we’re sorry about delays’ email.
Date of experience: May 13, 2025
Reply from Kitlocker.com
Hi Peter,
Thank you for your review and sincere apologies for the delayed shipment of your order.
Despite planning accordingly for the upcoming cricket season, a surge in demand above predicted orders, along with power outages within the warehouse, has unfortunately caused production delays across the company.
In light of this, our expedited team is working towards having orders shipped, on upgraded delivery services, by the end of this week.
We will be in touch once your order has been dispatched and would like to apologise once again for the delays.
If we can be of any further help, please do not hesitate to contact support@kitlocker.com where we will be happy to help!
Kind Regards,
Team Kitlocker
Ordered a KIT on 23-APR and initial promise was to ship in 10 business days (7th May) and it’s past that, yet no progress. 10 business days to ship is already ancient in this day and age, delaying it further feels criminal. All this FAST AND RELIABLE reviews either are paid or I’m just unlucky.
Date of experience: May 12, 2025
Reply from Kitlocker.com
Hi there,
Thank you for your review and sincere apologies for the delay in your order.
We are currently working to reduce our lead times significantly, which in turn has caused some teething issues across our production process.
Nonetheless, we are keen to rectify this issue so that your order is with you as soon as possible.
Please kindly email support@kitlocker.com with your order reference, and a member of the team will be more than happy to help!
Kind Regards,
Team Kitlocker
Arrived within a few days even though I didn’t pay extra for delivery. Top was excellent
Date of experience: May 02, 2025
Grandson loved the shorts & T-shirt
Date of experience: April 30, 2025
Swift despatch and all in good order thank you! 🙏
Date of experience: May 01, 2025
Excellent product, great price, delivered promptly.
Date of experience: May 02, 2025
Easy to use website, well laid out, giving a good shopping experience. I had to buy shorts for a tall teenager, so the video shots & descriptions given were really helpful. The package also arrived on time. Great service, great value for money.
Date of experience: May 01, 2025
I ordered some socks which were great price and also arrived the next day.
Date of experience: May 01, 2025
Good price, easy ordering, arrived when it said it would
Date of experience: April 30, 2025
Great quality clothing ,great prices 👌
Date of experience: April 30, 2025
I recently purchased a pair of trousers and a jacket that came with the FA Coach Licensed badge, and I have to say, the quality is terrible. It's happened within a week with my items. I should have written this review sooner, but I finally found the time. If you're considering personalising your items, be cautious
Date of experience: May 07, 2025
Reply from Kitlocker.com
Thank you for your review, and we're truly sorry to hear that!
I'm afraid we can't locate your order details using the information you have provided. We'd be grateful if you could contact us at support@kitlocker.com with your order details and we'll be more than happy to take a further look into this issue!
Kind regards
Team Kitlocker
I bought 2 shorts and t shirt sets for my son, lovely quality for such a low price, sizing was great, delivery was quick, will be ordering again soon.
Date of experience: April 29, 2025
Excellent product and fast efficient service
Date of experience: April 28, 2025
Delivery was fast and efficient and really happy with my order
Date of experience: April 28, 2025
Great delivery time and my boy loves his T-shirt and short sets. Washes great. Fantastic quality.
Date of experience: April 23, 2025
I have not used Kitlocker before I made this order and I have to say I was impressed with the service I received. I was kept informed of the status of my delivery right up to delivery through my door. The item was for my Grandson, the item he chose for his birthday and he is "chuffed to bits". I will definitely be looking at Kitlocker again in the future.
Date of experience: April 25, 2025
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