I bought a new Tall Boy tent and when…
I bought a new Tall Boy tent and when we assembled it the pole cords snapped on two of the three sets. They were frayed. Kelty wanted me to send them back at my cost so they could “repair” them. Could have just sent the cordage so I could re-string them. Much cheaper and easier to buy my own. Not the quality or customer service I expected.
Date of experience: July 15, 2024