4.3
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
The hatbox of flowers was loved by our cousin. It was to commemorate her mum’s passing a year before. Contained beautiful pink flowers even lovelier than the hatbox featured on Interflora’s website. Wonderfully bright and feminine. The hatbox turned out not to be the nice cream promoted but instead a dark green… I guess maybe the green contrasted better with the pinks than the cream might have done, so p’raps for the best.
Needed flowers for my niece's graduation celebrations and you came highly recommended by a friend of my sister who lives in Atlanta. Long story short...flowers arrived on time and they were gorgeous. I was sent a photo and I was blown away by how fresh and vibrant they were. Many thanks and rest assured I will be using you in the future xoxo
Once again I was so delighted the local florist is amazing.
I ordered two bouquets and they were just fantastic, colours of all shades, sizes, smells and the arrangement was incredible. My wife loved them which was my hope, I don’t buy flowers anywhere else, keep up the great work and thank you.
The plant ordered for my mothers 95th birthday arrived at her care home on the specified date --which was important for obvious reasons -- and was exactly as described. Very happy
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
The Interflora Promise - 100% satisfaction or your money back
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
4.3
144K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
The flowers were on time, looked beautiful, and made my mom's day.
Date of experience: May 13, 2025
Flowers delivered were excellent, a much larger bouquet than I expected.
Date of experience: May 13, 2025
Fabulous support and resolution of a delivery issue for a bouquet I ordered to be delivered through the Interflora international service. As soon as I made contact about the non delivery issue the customer service team UK liaised with the Spanish florists and all was resolved within a one hour time frame. That’s what I call exceptional customer service and certainly going more than the extra mile for the customer. THANKYOU Interflora
Date of experience: May 13, 2025
I use Interflora every year to send birthday wishes to family, they all tell me the flowers are beautiful and delivered promptly. I will continue to use Interflora.
Date of experience: May 10, 2025
Great to order from one country to another. Arrived on time and a photo to show delivery.
Date of experience: May 13, 2025
Flowers that were bought for Mother’s Day did not get sent. Had a call during the following week to ask if the flowers still wanted to be sent. I declined.
This is the third time flowers did not get sent using Interflora.
I know it is easy to blame the florist at the other end but you had my money, you agreed the date for delivery and three times this did not happen.
I will be not using interflora anymore and will certainly consider deterring others to use it.
Sorry but my experience has been extremely disappointing and on par with the low standards of the service industry these days.
Very poor!!!
Date of experience: May 13, 2025
Flowers were beautiful and arrived on time
Date of experience: May 13, 2025
Same excellent delivery as usual. Exactly what I ordered and delivered on time
Date of experience: May 13, 2025
Ease of ordering and prompt delivery
Date of experience: May 13, 2025
The flowers were for our son and daughter in law’s anniversary and they loved them 💕
Date of experience: May 07, 2025
Very easy to order and navigate the site. Great range of gifts and occasions from which to choose and also additional gifts to accompany the floral arrangements.
My daughter was thrilled with the flowers and chocs which arrived on the due date first thing in the morning.
Great service!
Date of experience: May 13, 2025
Floral arrangement and choice of flowers were better than my expectations. Requested delivery date was also prompt, with friendly service.
Date of experience: May 10, 2025
Received a beautiful Birthday bouquet from Interflora, its was ordered from my Daughter in Law in Barbados. The bouquet is absolutely gorgeous, the flowers, colours, the way it was arranged are all amazing. Would definitely recommend 5*
Date of experience: May 12, 2025
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
