Professional yet friendly staff, nothing was too much trouble.
Shop layout is excellent, unlike many other shops who try to put way too much stock out.
Hurleys Reviews 593
•
4.8
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Brilliant service as always, great variety, speedy delivery & returns process & LOVE the loyalty scheme - means I can treat myself every few months! Staff are always so friendly & helpful, packaging everything with care, knowing you're spending your hard earned cash on quality items & want them treating as such. Absolute 1st go-to place when looking for new stuff 😊
The store is gorgeous with an excellent range of merchandise and we were given a warm welcome. The assistant was extremely helpful and very friendly. I got some beautiful Ugg sandals that I’m really pleased with! I’ve been a satisfied customer of Hurleys’ for years and hope to be for many more years.
As always I only shop for the latest amazing Hugo Boss menswear collection at Hurleys. Incredible collection always but most significantly for me I always find my clothing sizes here ONLY AT HURLEYS. Again not forgetting the BRILLIANT STAFF they have onboard at their Bolton Horwich Retail Park Branch. Thank you guys for the brilliant service always and hope to see you very soon for my Eid (Xmas) shopping.
Company details
Written by the company
The Latest Designer Clothing, Accessory And Footwear Collections At Hurley. Big Brands Low Prices | 10% Off Your First Order | FREE Delivery Available!
Contact info
Unit B12F Heywood Distribution Park, OL102TS, Manchester, United Kingdom
- 01706628114
- sales@hurleys.co.uk
- hurleys.co.uk
4.8
Excellent
593 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Great t-shirt at an even better price!
Date of experience: May 05, 2025
Reply from Hurleys
Thank you for your review, we look forward to welcoming you back
Verified
Reply from Hurleys
Thank you for your review, we look forward to welcoming you back
Verified
Fab Quality
Great service,fab choice of very nice clothes.Price very good especially for the quality of the clothes
Date of experience: May 05, 2025
Reply from Hurleys
Thank you for your review, we appreciate it.
Verified
Reply from Hurleys
Thank you, we look forward to welcoming you back.
Verified
Reply from Hurleys
Thank you for your review, we look forward to you shopping with us again in future
Verified
Choice very good prices very good…
Choice very good prices very good offers really good and staff very good
Date of experience: May 03, 2025
Reply from Hurleys
Thank you for taking the time to review, we appreciate it
Verified
Reply from Hurleys
Thank you for your review, we will pass this back to our team, we look forward to welcoming you back
Verified
Good product and delivered in good…
Good product and delivered in good time.I like the variety of good brands on the website and found the website easy to use.Very satisfied with my customer experience.
Date of experience: April 24, 2025
Reply from Hurleys
Thank you for your review, we look forward to you shopping with us again soon.
Verified
Professional yet friendly staff
Professional yet friendly staff, nothing was too much trouble.
Shop layout is excellent, unlike many other shops who try to put way too much stock out.
Date of experience: May 02, 2025
Reply from Hurleys
Thank you for your lovely review, we look forward to welcoming you in store again soon :)
Verified
Excellent customer service
Excellent customer service
Different to other shops in the area a wider range of brands to chose from
Date of experience: May 02, 2025
Reply from Hurleys
HI Katie,
Thank you for your lovely review! We're really glad you had a good experience and found a great selection. Hope to see you again soon!
Verified
I love this shop
I love this shop. I wanted a last minute holiday outfit and I found just what I needed. The staff are really friendly too!!
Date of experience: May 01, 2025
Reply from Hurleys
Hi,
Thank you so much! We're so happy you found what you needed — and just in time! Glad you had a great experience with the team. Enjoy your holiday!
Verified
Reply from Hurleys
Hi Sandra,
Great to hear this! We're happy you were pleased with the product and the quick service. Hope to see you again soon!
Verified
They sent the wrong product to me
They sent the wrong product to me. I have called to get it returned. I still haven’t received my posted paid return label to get it sorted. This is the second time I have tried to purchase from Hurleys and had issue in both. Wouldn’t recommend anyone to buy from this site. Unhappy customer.
Date of experience: April 26, 2025
Reply from Hurleys
Hi Colin,
We’re really sorry to hear about your experience and completely understand your frustration. We sent over the pre-paid returns label as soon as we could after reopening from the bank holiday weekend and we sincerely apologise for the inconvenience caused. As soon as we receive the returned item, we’ll ensure the correct product is dispatched on a next day service.
We're especially sorry to have let you down on both occasions. We pride ourselves on offering the best service possible, and it's clear we've fallen short. We'll be revisiting training with our entire team to make sure everyone is delivering the level of service our customers deserve.
If there’s anything else we can do to help, please don’t hesitate to reach out.
Verified
Reply from Hurleys
Hi Mary,
We're glad to hear it! We’re happy the ordering process was smooth for you.
Verified
Very nice product delivered on time…Hugo Baseball cap.
Very nice product delivered on time with care!! Thankyou.👍👍👍
Date of experience: April 24, 2025
Reply from Hurleys
Hi Steven,
So glad you’re happy with your order! We’re thrilled it arrived on time and in perfect condition. Thanks for the lovely feedback!
I was a customer at Hurleys on…
I was a customer at Hurleys on Middlebrook Bolton today. I can’t thank Joanne enough for the help she gave me. She was able to find the perfect dress for me, she was patient and I didn’t feel at all rushed.
Thank you Joanne
Date of experience: April 25, 2025
Reply from Hurleys
Hi Gillian,
We're so glad to hear you had a great experience at our Middlebrook store! Joanne will be thrilled to know she helped you find the perfect dress — she’s a star. Thank you for taking the time to share your kind words!
Verified
Excellent service from a first class…
Excellent service from a first class company.No issues at all
Date of experience: April 01, 2025
Reply from Hurleys
Hi Adrian,
Thank you for your kind words. We're glad to hear you were happy with the service and really appreciate your support.
Verified
Gorgeous store!
The store is gorgeous with an excellent range of merchandise and we were given a warm welcome. The assistant was extremely helpful and very friendly. I got some beautiful Ugg sandals that I’m really pleased with! I’ve been a satisfied customer of Hurleys’ for years and hope to be for many more years.
Date of experience: April 03, 2025
Reply from Hurleys
Hi Patricia,
Thank you for your lovely review. We're so pleased to hear you had a great experience in-store and found something you love. Your continued support means a lot to us, and we look forward to welcoming you again for many more years to come!
Verified
The price was a factor & trainers were…
The price was a factor & trainers were as described.
Delivered on time
Date of experience: April 01, 2025
Reply from Hurleys
Hi Ann,
Thank you for your review. We're glad to hear the trainers met your expectations and that delivery was on time. We appreciate your feedback!
Verified
Great product at a very good price..
Date of experience: April 01, 2025
Reply from Hurleys
Hi Tim,
Thank you for your feedback! We're glad you were happy with the product and the price.
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