FragranceNet Reviews 88,922

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I've made several full bottle and decant purchases from Fragrancenet.com and have never been disappointed. Shipping is fast(ish) and packaging is always secure. Prices are great (with the coupons!) and the rewards are an added bonus. All full bottle fragrances I've bought have been legit, sealed and fresh. Very happy with everything I've received.

Rated 5 out of 5 stars

I've been looking for this for awhile but never can find it. FragranceDOTnet has it and its reasonably priced. I'll be purchasing again since it was so easy, affordable & ships quickly. For us last minute shoppers especially.

Rated 5 out of 5 stars

I purchased Armani Code for my husband. I got a great deal on the price & was grateful it was not a fake version of this cologne, as I have had this bad experience from other online retailers. Thank you fragrance.net! This is the absolute best smelling men's cologne in my opinion!!

Rated 5 out of 5 stars

I completely changed my mind. They were very professional and sent me other perfumes since the others were ruined by the sun. Excellent service and of course I will buy both perfumes again. They smell incredible, but I definitely prefer Asad Lattafa


Company details

  1. #29 of 44 best companies in Perfume Store
  2. #22 of 28 best companies in Cosmetics and Perfumes Supplier
  3. #27 of 40 best companies in Cosmetics Store
  4. #20 of 25 best companies in Flavours, Fragrances and Aroma Supplier
  5. #21 of 44 best companies in Hair Product Store

About FragranceNet

Written by the company

Founded in 1997 with a vision to make luxury fragrance and beauty products accessible to everyone, FragranceNet.com embarked on a mission to help individuals feel confident and beautiful. Our core belief is that everyone deserves to experience luxury beauty products at affordable prices.

We have shipped over 30 million packages and generated over $3 bullion in sales of designer beauty products. Our operations have grown to include multiple warehouses and four flagship retail stores.

Our extensive inventory boasts over 40,000 genuine designer brand name perfumes, cologne, makeup, skincare, haircare, aromatherapy and candles, all offered at more accessible prices.

100% Genuine Brand Name Products

We only carry genuine brand name perfumes, colognes and beauty products.

All of the products showcased throughout FragranceNet.com are 100% original brand names. We only carry genuine brand name perfumes, colognes and beauty products. Absolutely NO imitations or knock-offs. We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us. 1-800-727-3867 or 631-582-5204 or info@fragrancenet.com.

Contact info

4.2

Great

TrustScore 4 out of 5

89K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Quality Products for a Fair Price

Hair product was as advertixed, timely shipping, will buy from this seller again! Not so great having to unsubscribe to all the un-asked for marketing emails though.

Date of experience: April 03, 2025

Rated 3 out of 5 stars

just ok

Experience was okay

Date of experience: May 06, 2025

Reply from FragranceNet

We appreciate your feedback. We will forward this information to the appropriate department for consideration.

Thank you,
Customer Service

Rated 1 out of 5 stars
Verified

Wrong Items Delivered

I ordered two women perfumes and I received two men's perfumes.

Date of experience: May 03, 2025

Reply from FragranceNet

We sincerely apologize that you are not satisfied with the order. We have received your return and processed your refund. You will receive another email with refund details. A refund can typically take 4-7 business days to appear on your account. (depending upon your bank).

Thank you,
Customer Service

Rated 1 out of 5 stars
Verified

your perfume Joy

your perfume Joy, an old favorite of mine, is nothing like what I used to get. The fragrance is watered down so much, I can barely smell it. I am not at all happy with my purchase.
Diane Lercher

Date of experience: May 12, 2025

Reply from FragranceNet

Thank you for your review. We understand how important lasting power is when it comes to fragrances. All our products are 100% authentic and sourced from trusted suppliers, but we recognize that scent performance can vary based on skin chemistry. If you’d like to return your order, we’ve sent you a prepaid return label with instructions via email. Once we receive your return, we’ll process your refund.

Please note items must be returned prior to 90 business days from receipt of purchase to ensure that your original payment method is refunded appropriately.

Thank you,
Customer Service

Rated 5 out of 5 stars
Verified

Love this place!

I have purchased fragrances from here for at least 20years. For amothers Day, I splurged and bought Valentino. Mmmmmm!!!

Date of experience: May 05, 2025

Rated 1 out of 5 stars
Verified

It smelled disgusting!!!

I ordered honeysuckle from Yardley and it stank something AWFUL 😞 It was literally disgusting 🥺 I

Date of experience: May 10, 2025

Reply from FragranceNet

Thank you for your review. We understand how important lasting power is when it comes to fragrances. All our products are 100% authentic and sourced from trusted suppliers, but we recognize that scent performance can vary based on skin chemistry. If you’d like to return your order, we’ve sent you a prepaid return label with instructions via email. Once we receive your return, we’ll process your refund.

Please note items must be returned prior to 90 business days from receipt of purchase to ensure that your original payment method is refunded appropriately.

Thank you,
Customer Service

Rated 5 out of 5 stars
Verified

Exactly what I ordered

Exactly what I ordered. No knock off. Would like to see a
"MILITARY DISCOUNT"
WARP SPEED SHIPPING!!! HIGHLY RECOMMENDED AND WILL DEFINITELY PURCHASE FROM AGAIN

Date of experience: May 02, 2025

Rated 1 out of 5 stars
Verified

Fake

Fake. My wife could not even open the lid of the bottle. It was thew Light Blue Dolce and Gabanna

Date of experience: May 01, 2025

Reply from FragranceNet

Thank you for your feedback. We take concerns like this very seriously, as customer satisfaction is our top priority. All our fragrances are 100% genuine and sourced from authorized distributors. To resolve this quickly, we’ve emailed you a prepaid return label with detailed instructions. Once we receive your return, we will issue a full refund. Your satisfaction and trust mean everything to us.

Please note items must be returned prior to 90 business days from receipt of purchase to ensure that your original payment method is refunded appropriately.

Thank you,
Customer Service

Rated 5 out of 5 stars
Verified

I purchased Armani Code for my husband

I purchased Armani Code for my husband. I got a great deal on the price & was grateful it was not a fake version of this cologne, as I have had this bad experience from other online retailers. Thank you fragrance.net! This is the absolute best smelling men's cologne in my opinion!!

Date of experience: May 07, 2025

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