Eberjey Reviews 3

Love the products, but trying to reach anyone at customer service is impossible. Email went out almost a eeek ago. Other than the generic ‘thanks for reaching out, we’ll get back with you’, there is nothing. Phone number immediately goes to voicemail saying that they’d return the call. Still waiting.

Date of experience: January 13, 2025

I’m sad. I bought my entire family these pjs for the holidays. Very disappointed. They are very thin. I wore it for 3 nights and noted tearing of the fabric. I think the silk is just not substantial. They have a no return policy. I sent them a picture of the fabric tears and they never responded.

Date of experience: December 16, 2024

If I could give negative stars, I would. I had a sale item in my cart. I then received an email offering an extra 10% off. But, there was no code or link. I reached out via chat and was told that on a sale item there is no extra discount. Why send the email with the item pictured? As a "courtesy" they offered to refund 10% in 5-7 days after I make the purchase. Seriously? Taking my business elsewhere and NEVER coming back.

Date of experience: November 23, 2022