No customer service
No customer service! They charge you and do not care about you or your dog. They make it hard to use your points and they do not care about their quality of products!
Date of experience: April 21, 2025
Dinovite Reviews 5
•
2.6
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Company details
Information provided by various external sources
Dinovite specializes in dog nutrition and manufacturers dog supplements and vitamins that are designed to reduce shedding and relieve itching.
Contact info
Miller Drive 101, 41030, Crittenden, United States
- dinovite.com
2.6
Poor
5 reviews
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my dog would not eat it no matter how i…
my dog would not eat it no matter how i mixed it. i cancelled and they still sent it to me. i tried to return it and they would not accept any returns or refund my money....
Date of experience: March 11, 2025
No customer service
No customer service! No way to reach them! Their email is gone with their customer service! Do not start a subscription with them because they will not stop even when you can reach them! But you can't reach them anymore!
BEWARE!
Date of experience: October 18, 2024
They force you into autoship auto pay
They force you into autoship/autopay. If you don’t want it, you have to cancel. I purchased the “free” trial sample for $9 shipping for a bag that was 4oz.
They don’t answer their phones and take over an hour to respond in chat. Then the response in chat is to call them. Circle nightmare!
Product may be good but my dog wouldn’t eat it. They did cancel my forced subscription by a very cold email that simply stated Cancelled. I’m waiting to see if they credit my credit card.
Date of experience: August 11, 2023
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