I took out this policy after reading the good reviews. But this company isn't actually CoverCloud but served by Taurus Insurance Services and their reviews are really bad and much more reflective of the service here. if I had known I would never have taken out a policy here.
I purchased their highest level of protection, one that covered loss and theft. I work on location and subsequently lost by laptop at work and told them the last time I thought I had seen it was on a desk at work. After a month of back and forth they informed me of the caveat that if the laptop was left unattended then it didn't count as loss. With my argument being isn't that the definition of lost ? something suddenly leaving your person? anyway a month of not being able to take work on because of not having a laptop, and now I have to purchase a new one - I would avoid and go with another provider for peace of mind.
