Coopers of Stortford Reviews 129,655

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Bought stainless steel hose. It was just as described in every way and I’m delighted with my purchase. Item arrived in a timely fashion and was well packaged. Only observation was that it could have included instructions on how to assemble. Since I have arthritic fingers the trial and error approach causes me some difficulties although not insurmountable. Overall very pleased.

Rated 5 out of 5 stars

My recent purchase from Coopers was very good - as usual! My order of Everlasting Artificial Potted Plants was received when advised. They came carefully packaged and I am so pleased with them and Coopers!

Rated 5 out of 5 stars

Coopers of Stortford have always been easy to order from and always polite and helpful in store. Any problems are sorted straight away (not that I have had many only had one which isn't bad with all I have ordered) great company and would recommend to friends and family

Rated 5 out of 5 stars

Good product. Better than I expected because the removable parts are on a "hinge" and can be stuck to the back of glove (hook and loop fastening) when not required. The cuffs are long, so good for cold days, but need folding back if you want to see your wristwatch!


Company details

  1. Home Goods Store

Traditional service, great value and fantastic ideas

Written by the company

We support our customers in living happier, healthier, longer lives and every item we sell is carefully picked to add innovation and inspiration – at the best value for money - to our extensive range of gardening products, homeware, cookware, living aids and much, much more.
Our Team
We are proud of our team members who are always enthusiastic, friendly, approachable and happy to go that extra mile to help our customers with advice and recommendations. Between them, the team has nearly 175 years collective experience in all areas of the business and they are continually updated on new product introductions through our weekly training sessions, so whatever questions you may have they’re sure to know the answers. Quite a feat when there are over 14,000 products in store.

Safe & Secure Shopping

Like most other online retailers we take responsibility for the security of your personal information seriously. We use Secure Socket Layer (SSL) Technology to protect all sensitive data passed in our website transactions. This encrypts data making it virtually impossible to view by anyone not at your PC. Data transfer between our website and the card provider is protected by 128bit SSL3 Security. You can see this by a padlock symbol appearing somewhere on your browser as soon as sensitive information is being transferred.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

130K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

After sales

After sales, returned item not what I needed, you were very good and my item was collected when you said thank you

Date of experience: April 11, 2025

Rated 5 out of 5 stars
Verified

I initially purchased a cheaper table…

I initially purchased a cheaper table from elsewhere but returned it because it's quality was poor. I decided to pay more and received a good quality table and the service was good too. In this case I feel I got what I paid for.

Date of experience: April 10, 2025

Rated 5 out of 5 stars
Verified

Perfect experience

Everything was simple to use website. Product was what I wanted at the right price and delivery was on time.

Date of experience: April 10, 2025

Rated 5 out of 5 stars
Verified

Good customer service

I had to contact the company in regards to a missing item in a recent order. They dealt with my query in a polite and friendly manner and promptly forwarded me another replacement. Many thanks

Date of experience: April 28, 2025

Rated 5 out of 5 stars
Verified

Straightforward Purchase

I was easily able to find what I was looking for on the website.
The selection and payment process was straightforward.
I received confirmation of my order and within a few days my order arrived.

Date of experience: April 15, 2025

Rated 5 out of 5 stars
Verified

Good company

Good company, easy to order, items arrived as stated , in perfect condition. Excellent experience.

Date of experience: April 10, 2025

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