Calendars.com Reviews 856

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Calendars.com customer service has been very disappointing in not resolving an issue for me with an order. I placed an order for a calendar and it was not at all properly handled! It took over two weeks to arrive and the fool that had delivered it left it in my driveway instead of my covered porch so it was wet and drenched not to mention bent!! They are unprofessional and unwilling to keep me as a satisfied customer; I have demanded a refund and closure of my account as a result of the poor customer service I have received. I highly recommend anyone looking to do business with them find someone else!!!

Rated 5 out of 5 stars

Your website is easy to use, and I've been hoping to purchase a calendar similar to one I had about 5 years ago. It was hilarious without profanity!

Rated 4 out of 5 stars

UPDATE: They are replacing the calendar with the appropriate planner. I am very happy with the customer service so far, we look forward to having more ordered in the future. Thank you Calendars.com.

I ordered 3 calendars for my Mom and Step Dad. I received both the calendars for my Step-dad but the 1 calendar for my Mom was replaced with a "Folk Art" Calendar that is definitely not "Dachshunds Engagement" and definitely not worth $20 I paid for the dachshund one. My order was delivered at 5pm so I could not call customer service. Sent an e-mail, I am still hopeful to get the right calendar for Mom.

Rated 5 out of 5 stars

Calendars.com is my go-to for calendars. Great selection, decent prices especially with discounts! I come here to buy my Gary Patterson cat calendars every year. Quick shipping! Great company


Company details

  1. Book Store

Written by the company

Calendars.com has the widest selection of calendars in the known universe. Thousands of titles in stock, you will find the perfect calendar. 2022 Calendars, Dog calendars, Celebrity calendars, Nature calendars, Travel calendars, Art calendars and more.


Contact info

3.8

Great

TrustScore 4 out of 5

856 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Calendars.com customer service is horrible!

Calendars.com customer service has been very disappointing in not resolving an issue for me with an order. I placed an order for a calendar and it was not at all properly handled! It took over two weeks to arrive and the fool that had delivered it left it in my driveway instead of my covered porch so it was wet and drenched not to mention bent!! They are unprofessional and unwilling to keep me as a satisfied customer; I have demanded a refund and closure of my account as a result of the poor customer service I have received. I highly recommend anyone looking to do business with them find someone else!!!

Date of experience: February 20, 2025

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Rated 5 out of 5 stars

Very happy to find this website!

Your website is easy to use, and I've been hoping to purchase a calendar similar to one I had about 5 years ago. It was hilarious without profanity!

Date of experience: February 13, 2025

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Reply from Calendars.com

Wow, thank you so much for your amazing review! We would be more than happy to help you find the calendar you are looking for. Please do not hesitate to contact our customer support team directly for further assistance. We are calendar people - its what we do!

Rated 1 out of 5 stars

Is it ever going to arrive?

I ordered a calendar on the 22/12/24. It is now 16/01/25, and I am still waiting for it. In spite of that, Calendars.com has encouraged me to rate their services. Also note that for a calendar that costs 15.99$ i ended up paying 36$, as the item is being shipped (?) to Europe.

Date of experience: January 16, 2025

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Reply from Calendars.com

Thank you for reaching out and sharing your concerns with us. We understand how eager you are to receive your calendar, and we truly appreciate your patience. Your order was placed on December 22, 2024, and with our standard shipping to Europe, it typically takes 2-5 business days for processing and 10-20 business days for delivery. Based on this timeline, your order is expected to arrive by January 29, 2025 (unless there are any delays notated on the tracking). Regarding the cost, international shipping rates do include shipping the calendar overseas which can impact the final total. We strive to be transparent about these charges during checkout to avoid any surprises. We apologize for any inconvenience and truly appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help! Our number is 800.366.3645 and our phone is open Monday through Friday from 8 AM to 5 PM CT.

Rated 2 out of 5 stars

Where is my calendar?

I ordered a calendar and it shipped 12.31.24. Today is 1.11.25 and still no calendar despite 3 text messages stating it was to be delivered. Yesterday the text said delivery today via UPS. Now it says delivery Tuesday, January 14th. This is pathetic! The tracking link hasn't been updated since 1.6.25. I called Customer Service at 2 p.m. Central time and the message said the hours are 8 a.m. to 5 p.m. Monday through Saturday central standard time. Hello, 2 p.m. is before 5 p.m. I am very unhappy.

Date of experience: January 11, 2025

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Reply from Calendars.com

We sincerely apologize for any confusion regarding our operating hours and the delay with your delivery. Our voicemail had not yet been updated to reflect our Monday through Friday hours, and we regret any inconvenience this may have caused. Regarding your order, we understand how frustrating shipping delays can be, and we are actively monitoring tracking updates. Please know we're here to assist and will be happy to look into this further for you. Our 800 number is open Monday through Friday from 8 AM to 5 PM CT.

Rated 1 out of 5 stars

BAD Shipping & Customer Service

I traditionally wait until after Christmas to order calendars for the following year as the prices drop. That'd be the case this year - I ordered (3) calendars. I was provided with shipping info. It started with UPS then a handoff to USPS. The large shipping envelope arrived completely wide open with 2 of the 3 calendars missing. Upon calling the 800#, a woman answers the phone w/barking dogs and loud kids in the background. NOT professional at all. Now one of the missing two calendars is out of stock. I requested a refund. Never again.

Date of experience: January 10, 2025

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Reply from Calendars.com

Thank you for your feedback. We sincerely apologize for the issues with your order and your experience when contacting our customer service team. We understand how frustrating it is to receive an incomplete shipment, and we’re glad we could process a refund for the missing items. We also strive to provide a professional customer service experience and apologize for any background noise during your call. Your feedback is important, and we will work to improve moving forward. We appreciate your support and hope to serve you better in the future.

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Rated 4 out of 5 stars

I ordered 3 calendars.

UPDATE: They are replacing the calendar with the appropriate planner. I am very happy with the customer service so far, we look forward to having more ordered in the future. Thank you Calendars.com.

I ordered 3 calendars for my Mom and Step Dad. I received both the calendars for my Step-dad but the 1 calendar for my Mom was replaced with a "Folk Art" Calendar that is definitely not "Dachshunds Engagement" and definitely not worth $20 I paid for the dachshund one. My order was delivered at 5pm so I could not call customer service. Sent an e-mail, I am still hopeful to get the right calendar for Mom.

Date of experience: January 05, 2025

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Reply from Calendars.com

Thank you for giving us the opportunity to make things right! We’re glad to hear you’re happy with our customer service, and we truly appreciate your patience and support. We look forward to serving you again in the future!

Rated 5 out of 5 stars

I am one who hates on-line…

I am one who hates on-line shopping...thank you for making my experience with Calendars.com non-frustrating and easy.

Date of experience: January 03, 2025

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Reply from Calendars.com

We're so glad to hear that your experience was smooth and hassle-free! 😊 Thank you for giving us a chance—we truly appreciate your support and hope to see you again next year!

Rated 1 out of 5 stars

3 calendars ordered

3 calendars ordered. They were delivered in a cardboard envelope in the rain. Calendars were not wrapped in any plastic and arrived soaked and wrinkled. I would not advise anyone to use calendars.com

Date of experience: December 28, 2024

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Reply from Calendars.com

Thank you for your feedback. We’re very sorry to hear your calendars arrived damaged. While our publishers have opted to reduce plastic packaging as part of a green initiative, we understand the frustration this situation has caused. Please know that we’re always happy to assist with replacements or refunds if items arrive damaged. Our phone agents are available Monday through Friday from 8 AM to 5 PM CT at 800.366.3645. We truly value your business and hope to have the opportunity to provide you with a better experience in the future.

Rated 1 out of 5 stars

very poor customer service

I ordered a calendar, and I'm still waiting for it 15 days later. It's gone from TX to CT to MA to Albany, NY for a week (30 min from where I live) and now it's supposedly in NJ. I was unhappy when they told me that I had to wait 14 days for them to do anything. It was obvious that it was already lost by the 11th day. I told them if I didn't get the calendar or a refund by the 14th day, that I would get a refund through my credit card. They told me since I officially told them I was disputing the charge, they wouldn't work with me. I'll never order anything else from them.

Date of experience: December 17, 2024

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Reply from Calendars.com

We’re sorry to hear about your experience with the shipping delays. We understand how frustrating it can be when packages don’t arrive as expected. Once a charge is disputed through your bank, the process must be handled directly with them, which limits our ability to assist further. We truly appreciate your patience and regret any inconvenience caused. If there's anything else we can do in the future, we'd love the opportunity to make it right.

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Rated 5 out of 5 stars

Love my calendars!

Calendars.com is my go-to for calendars. Great selection, decent prices especially with discounts! I come here to buy my Gary Patterson cat calendars every year. Quick shipping! Great company

Date of experience: December 11, 2024

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Reply from Calendars.com

Thank you so much for your kind words! We're thrilled to hear that Calendars.com is your go-to for your calendar needs. We're glad you enjoy the Gary Patterson cat calendars and appreciate the quick shipping. We look forward to serving you again next year! 😊📅

Rated 5 out of 5 stars

The calendar came promptly

The calendar came promptly, and is very nice. Just what I hoped it would be.

Date of experience: December 10, 2024

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Reply from Calendars.com

Thank you for your great review! We're so happy to hear that your calendar arrived promptly and met your expectations. We appreciate your feedback and look forward to serving you again soon! 😊

Rated 1 out of 5 stars

Terrible return policy

I have shopped Calendars.com annually for years. The past two years there have been items arrive not as expected. Last year they agreed to a one time courtesy return label. This year, I have to pay return shipping in order to receive my refund. In the age of AMAZON, and free returns, I will take my business elsewhere.

Date of experience: December 09, 2024

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Reply from Calendars.com

Hello Richard! Thank you for your feedback. I am sorry you are feeling so frustrated. Our return policy states that if you do not like your item (and this is not due to the item being damaged or defective), you may return them to us within 30 days for a refund or an exchange. You agree to this policy when you decide to place an order with us. When you asked us to make an exception for you, we did so and refunded you for the item purchased incorrectly, and you kept the item. We are happy to help in any way we can, and we do make exceptions when possible, however we do not have the ability to make exceptions every time. Thank you for understanding.

Rated 1 out of 5 stars

Sloppy business operation

I was very excited to receive my order until I found out that one of the calendars, which is going to be a Christmas gift for my son, was missing from the order, even though the order list says that it is included in the box. What’s worse is when I contacted the customer services to report the missing item, I was offered either a replacement or refund. I immediately responded that I for sure would like a replacement but to find out that item is out of stock. I’m very disappointed with Calendars.com for its sloppy operation and logistics to cause this inconvenience and it does not make it remotely right by only offering me a refund because there is no other similar items available to replace the missing item in my original order. I have been a loyal customer for many years and this experience definitely leaves a bad taste in my mouth.

Date of experience: December 06, 2024

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Reply from Calendars.com

We apologize for the inconvenience you've experienced. We understand how disappointing it is when an item goes missing, especially when it’s meant to be a gift. We strive to ensure every order is complete, and we're sorry that we couldn’t fulfill your replacement request due to the item being out of stock. We value your loyalty and feedback, and we'll work to improve our processes. If there's anything else we can do to make this right, please feel free to reach out. We appreciate your understanding.

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Rated 1 out of 5 stars

Bum deal

Just ordered 2 Lang calendars. It said free shipping on $30 plus calendar orders, then they turned around and charged me shipping. Not happy, as I couldn't cancel the oder because I ordered as a guest and customer service is closed. Only a 1 hr window to cancel. Why state free shipping then charge shippin? That's dishonest. Didn't even show shipping charges until my pmt confirmation.

Date of experience: November 23, 2024

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Reply from Calendars.com

Hello Wendy! This all looks like a big misunderstanding. I am sincerely sorry for all the trouble and frustration you endured, only to not even end up with your items at the end of all of that hassle. This is definitely not the experience we want our customers to have.

After reviewing our system, I see you reached out to us directly via email. Thanks to your prompt contact, we were able to cancel your order before it shipped and give you a full refund.

You are absolutely correct, and your order DID qualify for free shipping. The shipping fee is not only based on the items and the order total, but the system also has to take into account the shipping destination and the shipping method chosen by customer. It can only determine what the correct shipping fee (including orders that should not have any shipping fees) will be after it has all of that information first. The reason there was a shipping fee added to your recent order was due to a small error you made entering your shipping address. The state was entered as "AA" instead of "IA" - which I can see was just a simple typo that was not done intentionally, but our system did not see it that way. From what I can see, this apparently confused our system, and it treated the order as though it was shipping to a US territory. Shipment to any of the US territories are not eligible for any free shipping offers, hence it applied a shipping fee. Please know that we would have been more than happy to have refunded your shipping fee back to you, as it was clearly charged in error, and assisted you with the shipping address correction. If you would like to place a new order, please call us at 1 800 366 3645. I will leave a note on your canceled order #5845012, to waive any standard shipping fees on a new order. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

They will capture your email and spam you without you signing on for anything.

I visited their site and looked at 2 calendars. Nothing more and then I left the site. Within 15 minutes I received an advertising email from them mentioning that I had visited their site and inviting me back. I had planned to go back and buy a calendar from them. However, considering they captured my email without my permission and spammed me, I went back to the other site to buy my calendar.

Date of experience: November 11, 2024

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Reply from Calendars.com

Hello! I am so sorry you felt like we spammed you. Can you please provide me with your name and email address so I can look into this further for you?

We definitely do not spam our customers, we never sell customer information, and the email you received was not an email that a customer can "subscribe" to - its more of an auto-notification to remind you about your cart, and entice you to complete your order. There are quite a few online retailers that have similar services, and will email customers who put items in a cart, but did not complete an order. If your email address were subscribed, you would also receive promo emails from us, and they would be quite frequent during the months of November and December. If you are receiving promo emails from us and wish those to stop, please let us know, along with your name and email address, and we can make sure you are no longer subscribed to those. We are here to help!

Rated 5 out of 5 stars

Great Value and Selction

Great selection and easy to find what I wanted. Super value!

Date of experience: November 06, 2024

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Reply from Calendars.com

Thank you for your kind words! We're so glad you found what you were looking for and had a great experience. We appreciate your feedback and look forward to serving you again!

Rated 1 out of 5 stars

Third time NOT a Charm

I ordered 3 calendars. Two were in good condition but the third had a large blemish/defect on the upper right corner. I contacted them & they sent a replacement at no charge, but the replacement came in worse condition than the first. Not only was there again a large defect in the upper right corner, but the calendar was noticeable bent along the top edge. The shipping envelope, even though marked "do not bend", had been severely folded. Both times I sent them pictures. Also, I questioned the defect in the upper right corner as if maybe their inventory was defective since it occurred a second time. They blamed everything on the shippers. The second replacement arrived. The outer envelope was in good shape & I was expecting a calendar in pristine condition. Such was not the case! The third calendar again had a defect in the upper right corner. This time when I contacted them, all they did was say I'm getting a credit. NOT GOOD ENOUGH!!! Having worked in Customer Service, my solution would have been to go to my supervisor, get approval for both a credit & a replacement calendar, make sure the new calendar was completely inspected before shipping, & to provide extra protection such as protective wrapping before shipping. One star is too high of a rating on this one; half a star at best!!!

30 October 2024
Notice from Trustpilot says Calendars.com requesting more information. Calendars.com has the information & can verify by my email address. Numerous emails sent & phone calls. Photos sent for each occurrence. For them to say my review may be false is absurd & only further evidence of the poor customer service experience I had with the company.

31 October 2024
Reply from calendars.com nothing more than an apology. One receipt saved, Order ID 5509246, 04 October 2024. Item Lions 2025 Wall Calendar. & as far as "falling short", Wow, is that an understatement ... Thank you.

03 November 2024
Final thoughts: This calendar, Lions Calendar 2025, is a gift. It will be given with a note: I apologize for the small flaw in the upper right corner. This is best of 3 attempts from Calendars.com, & I'm very sorry that this is the best they could do.

Date of experience: October 15, 2024

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Reply from Calendars.com

Hello! I’m really sorry to hear about your experience with the shipping and packing of your calendars. It’s frustrating when items arrive in less than perfect condition, and I understand how disappointing it must be to see bent corners on your calendars. We strive for high standards when it comes to delivery, and it seems we fell short this time. If there is anything else I can do for you, please let me know, and provide me with your order details. Thank you for bringing this to our attention.

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Rated 5 out of 5 stars

The missing month

I have been ordering wall calendars from Calendars.com for about 6 years. I received my most recent calendar yesterday. While transferring information from 2024 to 2025 I found December was completely missing! I called their customer service number and spoke to Meeka and explained the problem. Meeka immediately took some information and then said the replacement calendar was on the way. THIS! This is what customer service looks like. Thanks Meeka.

Date of experience: October 16, 2024

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Reply from Calendars.com

Hello! Thank you for the awesome review. I am so sorry the item you received was defective! I am happy you called us so we could assist you with a replacement order.

Rated 5 out of 5 stars

Had exactly what I needed plus a discount!

I wanted/needed a family calendar and a 2-year pocket calendar. Calendars.com has always had exactly what I want/need, and I got a discount as well.

Date of experience: October 09, 2024

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Reply from Calendars.com

Thank you for the glowing review! I am so glad you were able to find exactly what you needed, and you were able to get it at a discount too! Your support means so much to us.

Rated 4 out of 5 stars

Got an email back FINALLY

Got an email back , I was actually on a USA site unaware so that's why I got stung the postage
Site needs to be more transparent.

Date of experience: October 11, 2024

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Reply from Calendars.com

Hello! I am sorry if it was not clear on our website that we are an American company. I will be sure to pass on your suggestion to find a better way to make that more clear to the customer. There are also calendar-club sites for other countries:
Canada - calendarclub.ca, Australia - calendarclub.com.au, and the United Kingdom - calendarclub.co.uk.

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