bulk.com/nl Reviews 12,929

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

quick delivery, everything exactly as stated in the website

Rated 5 out of 5 stars

The protein is high quality and tastes great. Strongly recommend the chocolate caramel flavor if you're into a bit more sweet drinks. Great shopping experience overall and arrived very quickly (in like 2 days).

Rated 5 out of 5 stars

My order came within days of ordering and it was a smooth process. Vegan protein is decent, it’s often hard to find a nice tasting one but this one does the job. I went with Vanilla. Also, the prices are reasonable!

Rated 1 out of 5 stars

Ordered a bag of unflavored collegen. Recieved a bag labelled as unflavored; but somehow its actually strawberry.

The flavor I dont actually mind, but I consider it quite a serious thing when
you would like to be able to trust a company to implement processes to put those ingredients in the bag that are on the label; and no others.

To make matters worse, customer service shows no interest in retrieving their bag to asses the truthfulness of my claim and improve their processes. Their prices are often good, but I guess ill be looking alternative suppliers.

Order nr 1590103



Contact info

4.0

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

quick delivery

quick delivery, everything exactly as stated in the website

Date of experience: April 09, 2025

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Reply from bulk.com/nl

Hi Jane,

Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.

Kind regards, 

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars
Verified

Very good service

Very good service, always on time!

Date of experience: March 31, 2025

bulk.com/nl logo

Reply from bulk.com/nl

Hi Anna,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We're grateful for your kind words about our customer service team. 

It's great to hear that our fast delivery met your needs. Thank you for choosing us as your preferred source for quality products.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Ngaithianching
Bulk™ Customer Support Champion

Rated 5 out of 5 stars
Verified

Super good products

Date of experience: March 27, 2025

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Reply from bulk.com/nl

Hi Hayyan,

Thank you for taking the time to leave us your feedback on Trust Pilot and highlighting the quality of our products. We're thrilled we could meet your expectations.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery and no problems. I loved the experience!

Date of experience: March 25, 2025

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Reply from bulk.com/nl

Hello Caroline,

Thank you for taking the time to leave us your feedback on Trust Pilot.

It's great to hear that our fast delivery met your needs. Thank you for choosing us as your preferred source for quality products.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Rated 5 out of 5 stars
Verified

best tasting protein bars

best tasting protein bars, fast delivery and no complaints overall

Date of experience: March 21, 2025

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Reply from bulk.com/nl

Hi Aleksandar,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for your feedback and highlighting the quality of our products. We're thrilled we could meet your expectations.

Although we hope you won't have to, if there is anything else we can help with in the future, please get in touch through our web form https://help.bulk.com/hc/nl/requests/new

Hope you have a great day.

Yogesh
Bulk™ Customer Support Champion

Rated 5 out of 5 stars
Verified

Not a bad product for a reasonable…

Not a bad product for a reasonable price. If you don’t want to spend all your money on sports supplements, Bulk is a good option.

Date of experience: March 20, 2025

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Reply from bulk.com/nl

Hi Andrejs, 

Thank you for the review! We're delighted that you were happy with the great price of our products. 

We always aim to provide affordable and high-quality options for our customers.

Although we hope you won't have to, if there is anything we can help with in the future, please don't hesitate to reach out to us.

Hope you have a great day.

Sonali
Bulk™ Customer Support

Rated 1 out of 5 stars

no choice send to pick up point!

Date of experience: March 30, 2025

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Reply from bulk.com/nl

Hi Andrian,

Thank you for rating your experience with us. We're so sorry to hear of the issues

Upon reviewing your case, I have noted that you have already been in contact regarding this inquiry, and we have provided you with the appropriate response.

Although we hope you won't have to, if there is anything we can help with in the future, please don't hesitate to reach out to us.

Hope you have a great day.

Leeza
Customer Support Champion
bulk™

Rated 5 out of 5 stars
Verified

Top-Quality Products with Fast Delivery!

Their products are always top quality, and they always arrive quickly!

Date of experience: March 12, 2025

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Reply from bulk.com/nl

Hi Suly,

Thank you for making our day. Let’s keep making those gains together.

Hope you have a great day.

Kind regards,

Siddhjot
Customer Champion
Bulk™

Rated 5 out of 5 stars
Verified

I’d order again

My order came within days of ordering and it was a smooth process. Vegan protein is decent, it’s often hard to find a nice tasting one but this one does the job. I went with Vanilla. Also, the prices are reasonable!

Date of experience: March 11, 2025

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Reply from bulk.com/nl

Hi,

We're thrilled that you found our products reasonably priced. Thank you for choosing us and leaving a review!

Hope you have a great day.

Mohit
Bulk™ Customer Support

Rated 5 out of 5 stars
Verified

levering was snel en de site is…

levering was snel en de site is duidelijk.....

Date of experience: March 10, 2025

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Reply from bulk.com/nl

Hoi Jan,

Ons doel is om jou te helpen het jouwe te bereiken. Heel erg bedankt voor het delen van je ervaring. Dit is geweldig teamwork.

Ik hoop dat je een geweldige dag hebt.

Kind regards,

Siddhjot
Customer Champion
Bulk™

Rated 1 out of 5 stars

Mixed up product and no attempt to fix

Ordered a bag of unflavored collegen. Recieved a bag labelled as unflavored; but somehow its actually strawberry.

The flavor I dont actually mind, but I consider it quite a serious thing when you would like to be able to trust a company to implement processes to put those ingredients in the bag that are on the label; and no others.

To make matters worse, customer service shows no interest in retrieving their bag to asses the truthfulness of my claim and improve their processes. Their prices are often good, but I guess ill be looking alternative suppliers.

Order nr 1590103

Date of experience: March 23, 2025

bulk.com/nl logo

Reply from bulk.com/nl

Hi Eelco, 

Thanks so much for taking the time to share your experience. 

Of course, this isn't what we like to hear. 

But we'd love to make it right. 

We've sent you an email and hope to find a solution together. 

We look forward to working towards a better experience in the future.

Rated 5 out of 5 stars
Verified

Great quality and taste!

The protein is high quality and tastes great. Strongly recommend the chocolate caramel flavor if you're into a bit more sweet drinks. Great shopping experience overall and arrived very quickly (in like 2 days).

Date of experience: March 07, 2025

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Reply from bulk.com/nl

Hoi Isabella,

Bedankt dat je de tijd hebt genomen om je feedback over Trust Pilot achter te laten.

We stellen je feedback op prijs en we zijn blij dat ons product aan je verwachtingen heeft voldaan. Bedankt voor je vertrouwen in ons!

Hoewel we hopen dat je dat niet hoeft te doen, kun je contact met ons opnemen via ons webformulier https://help.bulk.com/hc/nl/requests/new als er nog iets is waarmee we je in de toekomst kunnen helpen.

Ik hoop dat je een fijne dag hebt.

Yogesh
Bulk™ Customer Support Champion

Rated 5 out of 5 stars
Verified

Good service

Date of experience: March 06, 2025

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Reply from bulk.com/nl

Hi Borislav,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thanks so much for taking the time to share your experience. This is just what we like to hear.

Although we hope you won't have to, if there is anything else we can help with in the future, please get in touch through our web form https://help.bulk.com/hc/nl/requests/new

Hope you have a great day.

Yogesh
Bulk™ Customer Support Champion

Rated 5 out of 5 stars
Verified

I received what I ordered quickly and…

I received what I ordered quickly and correctly

Date of experience: March 04, 2025

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Reply from bulk.com/nl

Hi Ben,

Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 1 out of 5 stars

Terrible service to be honest

Terrible service to be honest. I am a customer for over two years and I accidentally ordered the wrong product. I immediately e-mailed them to ask if they can cancel it. Apparently the can't and now I have to pay 20 euros for a return because they could not cancel it.

Terrible service and they definitely lost a loyal customer.

Date of experience: March 19, 2025

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Reply from bulk.com/nl

Hi Bram,

Thank you for rating your experience with us. We're so sorry we didn't meet your expectations this time.

I would like to inform you that due to our recently upgraded logistics system, orders are processed within minutes to ensure the fastest possible delivery. However, we'll surely look into your feedback because we love the opportunity to give our customers best experience.

Nikhil
Customer Support Champion
bulk™

Rated 5 out of 5 stars
Verified

Amazing

I have been ordering from a long time from bulk. They whey protein is amazing with affordable cost.

Date of experience: February 24, 2025

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Reply from bulk.com/nl

Hi Hita,

Thank you for your kind words about our great prices. 

We work hard to offer competitive pricing without compromising quality, and we're glad you appreciate it.

Kind regards, 

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars
Verified

Good price first came in time I'm…

Good price first came in time I'm extremely happy with the products

Date of experience: February 24, 2025

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Reply from bulk.com/nl

Hi Tanase,

That's wonderful to hear! Our prices hit the spot for you and it's great to hear that our fast delivery met your needs. Thank you for choosing us as your preferred source for quality products.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Shiv
Bulk™ Customer Champion

Rated 4 out of 5 stars

Why vegan product has glycerol and…

I just wonder why vegan product (like omega 3-6-9) has glycerol and it’s not showing that it’s derived from plants on the package description? Because it might as well be from animals and this would be a big disrespect.

Also worried a little bit about why it says it may contain fish?? And other sea stuff?? When it’s vegan shouldn’t be all clean?

Thanks! Branding looks cool.

Date of experience: March 04, 2025

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Reply from bulk.com/nl

Hi Neo,

You’ve made our day. 

Thank you so much for your positive review. 

Let’s keep reaching new heights together.

Kind regards, 

Leeza
Customer Champion
Bulk™

Rated 4 out of 5 stars
Verified

Good protein powders

Good protein powders! I didn’t have any gastrointestinal issues afterwards, happy 😃 but protein bars are definitely not tasty.

Date of experience: February 13, 2025

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Reply from bulk.com/nl

Hi Melike,

A positive review is like that post-workout feeling. It’s the best. 

Thank you for taking the time to rate us.

Kind regards,
Aaditya
Customer Champion
Bulk™

Rated 5 out of 5 stars
Verified

Very good

Very good, I love Bulk products but the delivery service could improve, it takes more than a week for me every time.

Date of experience: February 12, 2025

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Reply from bulk.com/nl

Hi Virginia,

Thank you for taking the time to leave us your feedback on Trustpilot. 

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Although we hope you won't have to, if there is anything else we can help with in the future, please get in touch through our web form: https://help.bulk.com/hc/nl/requests/new

Hope you have a great day.

Yogesh
Bulk™ Customer Support Champion

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