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Rated 5 out of 5 stars

I was looking for a more natural alternative for insects/ pests so I purchased bug MD as it is safe for pets and people. I am in Florida so this is a must have year-round but especially summertime. I’ve been noticing more spiders, ants and other types of creepy crawlies lol and this stuff really works! The clove oil smells nice as well. It’s a really big bottle so great value for the price. I would definitely recommend and purchase again.

Rated 5 out of 5 stars

I purchased the bugmd No Buzz Zone gnat & fruit fly trap. I love the esthetic of it, especially the blue light. It also works well to catch the little annoying flying bugs that speed inside my house at night when I open the door to let the dog out. I especially like the fact that it's chemical free and safe around my kid's & my dog. I will definitely be buying more.

Rated 5 out of 5 stars

This is an amendment to the negative review I gave last week. I did not give this product enough time to work. Since then, I have to admit that it exceeds my expectations! I am so happy to finally find a product that deters mice and rats. It truly works as expected.

Rated 5 out of 5 stars

What I like about BugMD products is you can use them around children and pets as their products are made from essential oils! Èco friendly and they actually WORK! Bugs be gone! I highly recommend BugMD for your bug problems.


Company details

  1. #5 of 5 best companies in Pest Control Service

Written by the company

BugMD creates pest control solutions that are better for you and the planet. At BugMD, our mission is to create the most effective solutions for household pest problems without using nasty ingredients. Each product is rigorously tested and quality-checked to meet our high standards before it ever reaches your doorstep. You can rest easy knowing our team of experts works tirelessly to deliver formulas backed by a potent mix of science and Mother Nature. We promise to never stop searching for new and innovative ways to carefully free your life of any "unwelcome guests."


Contact info

4.0

Great

TrustScore 4 out of 5

893 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

This is an amendment to the negative…

This is an amendment to the negative review I gave last week. I did not give this product enough time to work. Since then, I have to admit that it exceeds my expectations! I am so happy to finally find a product that deters mice and rats. It truly works as expected.

Date of experience: May 10, 2025

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Rated 5 out of 5 stars

BugMD Essential Pest…

I purchased the BugMD Essential Pest control because I have 4 cats and don't like to use chemicals around them. I can spray this on their bedding and in all the nooks and crannies and not have to worry about them ingesting any harsh chemicals. I love the pleasant smell and the use of clove oil.

Date of experience: April 05, 2025

Rated 5 out of 5 stars

Great products

Great products. I’ve used the bug spray and pet stain and both are great. It’s hard to find products that are both pet and kid friendly while also being a good product. I would highly recommend any product from Bugmd.

Date of experience: May 09, 2025

Rated 5 out of 5 stars

Kills the creepy crawlies

I was looking for a more natural alternative for insects/ pests so I purchased bug MD as it is safe for pets and people. I am in Florida so this is a must have year-round but especially summertime. I’ve been noticing more spiders, ants and other types of creepy crawlies lol and this stuff really works! The clove oil smells nice as well. It’s a really big bottle so great value for the price. I would definitely recommend and purchase again.

Date of experience: May 09, 2025

Rated 1 out of 5 stars

I will not use this product

I will not use this product. Tougher than Tom (TNT) is far more deadly to mosquitoes. And works great. Don't waste your money on Bugmd. They will take your money and you will never see it. Even if it's their fault. This company does not take responsibility on their own mess up! I made the mistake and ordered this item from Bugmd. Within the hour of placing an order My gut feeling said not to order this item. So I tried canceling the order. Mind you the office was not opened when I placed the order. I contacted them by email that I wanted to cancel the order. They sent me an email to make sure I wanted to cancel the order. Plus they use high pressure tactics not to cancel so they offer a 30% discount. I declined the discount and marked No I want to cancel everything which was a selection on the email to cancel. Bugmd has sent an email stating that I will have to pay the for the return shipment. I canceled within the hour when I placed the order, now I have to pay for shipment! Really! Again don't purchase anything from this company unless you're willing to give up your money and never get a full refund for something I made a mistake on ordering. Run and don't look back. They also place you on a VIP where they also charge you with out your approval. Don't purchase anything from this company. Please share this on all electronic media. I am still currently disputing this nonsense. This should raise a red flag!

Date of experience: April 30, 2025

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Rated 5 out of 5 stars

No more gnats!

I ordered the bugmd No Buzz Zone gnat + fruit fly trap about a month ago. I plugged it in by my back door and within a few hours, the trap had a couple small gnats. The next day I tried it by my front door. I had no idea we had so many gnats! I’d definitely recommend getting one of these if you have gnats or fruit flies.

Date of experience: April 01, 2025

Rated 5 out of 5 stars

Essential pest control

Bug MD has great products are very reliable and trustworthy. I love their pest control spray. It kills all types of bugs and doesn't target only one type. I can grab it and use it on pretty much any bug that crosses my path. They use essential oils, it's safe around kids and pets and it smells good too!!

Date of experience: April 15, 2025

Rated 5 out of 5 stars

Another great chemical-free product…

Another great chemical-free product from BugMD!
I got the plug in UV indoor fly trap for the pesky fruit flies that akways serm to be flitting around in the warmer months. We plugged in the No Buzz Zone bug trap and let it do it's thing...within a week, no more fruit flies.
I keep a small compost container on the kitchen to collect my food scraps and a fruit and veggies basket for our garden goodies on the counter. To have a pest free kitchen is perfect. And the bonus soft blue light makes for a great night light too.

Date of experience: May 01, 2025

Rated 5 out of 5 stars

Great stuff!

I never quite sure what I'm getting when I try a new product, but I was pleasantly surprised with the BugMD Flea and tick starter kit! The kit says for indoor/outdoor use, but I sprayed the perimeter of my home and haven't seen a single flea in the house or on our cats. I will stay stocked from now on!

Date of experience: May 01, 2025

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Rated 5 out of 5 stars

I bought Plant based

I ordered originally strickly based off the fact that it's plant based. I worry with chemicals causing one of my children or animals a reaction. I went with that fact alone. It was delivered, I didn't open it right away, I didn't have a need for it. A few days later, I was pulling weeds and noticed several ants around the porch. I knew it was the exact time to try it out! I opened the box and was completely thrown off at the size of the jug. I mean it seems at least twice the size of a chemical aresol can. So, I was already impressed. Easy set up, and spraying started. Not an over powerful smell, I continued spraying these large red ants around the base of the concrete. Left it alone. Next day checked, and ants were gone. It was a win, no more ants!

Date of experience: May 03, 2025

Rated 5 out of 5 stars

Happy Customer

I purchased the bugmd No Buzz Zone gnat & fruit fly trap. I love the esthetic of it, especially the blue light. It also works well to catch the little annoying flying bugs that speed inside my house at night when I open the door to let the dog out. I especially like the fact that it's chemical free and safe around my kid's & my dog. I will definitely be buying more.

Date of experience: March 26, 2025

Rated 5 out of 5 stars

Love it kills bug right a way

Love it kills bug right a way. There is no smell that is what I love and easy to clean up to. No stickiness mess left behind. The bottle functionality is so easy to use. Most get and it is safe around kids and pet. That is a huge plus.

Date of experience: May 06, 2025

Rated 5 out of 5 stars

BugMD Insect Repellent Spray – A Natural Solution That Works

I’ve been using BugMD’s insect repellent spray for a few weeks now, and I’m honestly impressed with how well it works. One of the main reasons I chose it was because it’s made with natural, plant-based ingredients like clove and cottonseed oil. I have kids and pets at home, so avoiding harsh chemicals is important to me.

The spray has a light, pleasant scent — nothing overpowering like some traditional bug sprays. I used it both indoors and outside during evening cookouts, and it did a great job keeping mosquitoes and other bugs away. I also appreciate that it doesn’t leave a sticky or greasy residue on the skin or surfaces.

Another thing I like is that it’s versatile. I’ve sprayed it around doors, windows, and even on patio furniture without any staining or issues. Plus, it feels good to support a company that offers an eco-friendly product that actually delivers on its promises.

If you’re looking for a non-toxic, effective way to keep bugs at bay, I definitely recommend giving BugMD a try.

Date of experience: May 03, 2025

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Rated 5 out of 5 stars

I really appreciate the safety I feel…

I really appreciate the safety I feel using these products. I use them around my grandkids and my 94 year old mother with dementia. She gets in to everything and I’m so glad I trust these products.

Date of experience: May 05, 2025

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Reply from BugMD

Thank you so much for sharing this with us. It means the world to know that our products help you feel safe around your loved ones, especially your grandkids and your mother. We take pride in creating solutions you can trust in the most important spaces—your home. Your trust and support truly inspire us. 💚🏡👵👶

Rated 5 out of 5 stars

I wish I discovered this brand sooner

I wish I discovered this brand sooner. It works quickly and is very effective. It doesn’t have the chemical smell similar products have. Great product!

Date of experience: May 02, 2025

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Reply from BugMD

Thank you so much for your review! We’re thrilled to hear you’re loving the quick, effective results—and that you noticed the difference in scent, too. We work hard to create products that are both powerful and pleasant to use. So glad you found us—welcome to the BugMD family! 🐛🚫🌿

Rated 5 out of 5 stars

Made from natural ingredients

What I like about BugMD products is you can use them around children and pets as their products are made from essential oils! Èco friendly and they actually WORK! Bugs be gone! I highly recommend BugMD for your bug problems.

Date of experience: May 04, 2025

BugMD logo

Reply from BugMD

Thank you for the kind words and recommendation! We're so glad you appreciate our use of essential oils and eco-friendly ingredients—it’s our mission to provide effective solutions that are safe for families and pets. It’s great to hear that BugMD is working well for you. Here's to a bug-free home! 🌿🐾💚

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Rated 5 out of 5 stars

Works great

Works great, we live in the country and it seems that no matter what we get ants in the house. Spray and it seems to work fast.

Date of experience: April 22, 2025

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Reply from BugMD

Thank you for your review! We know how persistent ants can be—especially in the country—so we're glad to hear our spray is giving you quick and effective results. Your support means a lot to us, and we're happy to be part of your pest control toolkit! 🐜🏡💪

Rated 5 out of 5 stars

Kills fast

This has worked so great on our bug issues. Kills super fast. Very happy with these products will buy more

Date of experience: April 25, 2025

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Reply from BugMD

Thank you so much for your feedback! We're thrilled to hear our products are helping you tackle your bug issues quickly and effectively. It’s always great to know our customers are happy and seeing real results. We truly appreciate your support and look forward to having you back for more soon! 🐞⚡😊

Rated 5 out of 5 stars

Gnat trap

I get fruit flies or gnats from time to time in my house. It bothers me when they are in my house. I try to swat them but those little things are fast. With this bug light I just plug it in and it has a stick side on the other side. Of a night or even day they are attracted to the blue light and they will light on the stick side and bam they are caught. They are safe to use and I love mine.

Date of experience: April 10, 2025

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Reply from BugMD

Thank you for sharing your experience! We're so glad to hear the bug light is helping you tackle those pesky fruit flies and gnats. They really are fast little things—but you're right, the blue light and sticky trap combo is a game changer. It’s great to know it’s working for you both day and night, and that you feel safe using it in your home. We appreciate your support and are thrilled you love your BugMD device! 💡🪰👏

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