I have been purchasing from Bud K for over 20 years now. In my 20's I was really into knife and sword collecting. I purchased over 100 different items from Bud K. Back then it was over the phone and mail-in catalogue orders. Now, with online ordering and a very user friendly purchasing system, I can continue my Bud K collection with ease. Fast shipping too!
Huge selection with great prices!
Thanks Bud K for being a solid and trustworthy company.
BUDK Reviews 517
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I have shopped with the company for years but never had a subscription until now. It was an early birthday present from my wife and I love it.
1-Star Review for BUDK: Abysmal Customer Service
I had a terrible experience with BUDK that ensures I'll never shop with them again. I ordered a sword cane, but it arrived with a broken head. I contacted customer service, who promised a replacement—yet it never arrived. Frustrated, I disputed the charge with my credit card, as any consumer would.
Fast forward to now, I tried ordering a bo staff. After receiving an order confirmation, I waited nearly a month with no updates. When I reached out, they informed me they wouldn’t fulfill my order unless I reversed the previous dispute. I told them I’d gladly reverse it once they resolved the original issue with the sword cane, but they refused to address it. Their customer service is unresponsive, unhelpful, and holds your money hostage. I’m taking my business elsewhere—avoid BUDK at all costs!
We've been customers of BudK for many years and have never gotten a bad product. When the catalogs arrive, we look through them and usually find something we just can't live without. They have good quality products and very reasonable prices. Check them out, we think you'll be glad you did.
Company details
Written by the company
Welcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
Contact info
United States
- (800) 630-2835
- webcs@budk.com
- budk.com
Replied to 95% of negative reviews
Typically takes over 1 month to reply
I have shopped with the company for…
I have shopped with the company for years but never had a subscription until now. It was an early birthday present from my wife and I love it.
Date of experience: April 15, 2025
Solid and Trustworthy
I have been purchasing from Bud K for over 20 years now. In my 20's I was really into knife and sword collecting. I purchased over 100 different items from Bud K. Back then it was over the phone and mail-in catalogue orders. Now, with online ordering and a very user friendly purchasing system, I can continue my Bud K collection with ease. Fast shipping too!
Huge selection with great prices!
Thanks Bud K for being a solid and trustworthy company.
Date of experience: April 22, 2025
1-Star Review for BUDK
1-Star Review for BUDK: Abysmal Customer Service
I had a terrible experience with BUDK that ensures I'll never shop with them again. I ordered a sword cane, but it arrived with a broken head. I contacted customer service, who promised a replacement—yet it never arrived. Frustrated, I disputed the charge with my credit card, as any consumer would.
Fast forward to now, I tried ordering a bo staff. After receiving an order confirmation, I waited nearly a month with no updates. When I reached out, they informed me they wouldn’t fulfill my order unless I reversed the previous dispute. I told them I’d gladly reverse it once they resolved the original issue with the sword cane, but they refused to address it. Their customer service is unresponsive, unhelpful, and holds your money hostage. I’m taking my business elsewhere—avoid BUDK at all costs!
Date of experience: April 16, 2025

Reply from BUDK
BUDK is awesome I've ordered a few…
BUDK is awesome I've ordered a few things from you're catalog never been disappointed
Date of experience: April 03, 2025

Reply from BUDK
We love these guys!
We've been customers of BudK for many years and have never gotten a bad product. When the catalogs arrive, we look through them and usually find something we just can't live without. They have good quality products and very reasonable prices. Check them out, we think you'll be glad you did.
Date of experience: March 18, 2025

Reply from BUDK
The order team is knowledgeable
The order team is knowledgeable, courteous, and helpful. Product quality is great and always as described. Prices are very reasonable. I always look forward to ordering from BUDK and am a long time customer.
Date of experience: March 11, 2025

Reply from BUDK
Budk carries top notch home and hiking…Love Them
Budk carries top notch home and hiking in the back country security products that make me feel safer. I like the fact that you order specialty items that cannot be shipped to other states. I love my stun guns switch blades and many other items that are now illegal in the U.K. The coyotes in the woods in back of my house seem not to like the fully automatic BB rifle
Date of experience: March 29, 2025

Reply from BUDK
Great well made products
Great well made products at a reasonable price.
Can't say much about their customer service though.
Because I've NEVER had to talk to them!
Date of experience: March 26, 2025

Reply from BUDK
Disappointing
Received knife with screw missing from handle very disappointing.
Date of experience: March 21, 2025
Not happy with them
Not real happy that they couldn't just send me a replacement sheath on my knife order instead they want me to send the who thing back first.
Date of experience: March 14, 2025

Reply from BUDK
20 year customer
Have been a customer for years, the value and quality of their selection has always amazed me.
Date of experience: March 12, 2025

Reply from BUDK
Super fast shipping and a great product…
Super fast shipping and a great product received.
Date of experience: March 10, 2025

Reply from BUDK
OUTSTANDING
Absolutely, fantastic prices for the quality of craftsmanship. A wide variety of merchandise, from everyday carry to tactical and self defense. The prices are unmatched, and the customer service is beyond what you would expect.
Date of experience: February 13, 2025

Reply from BUDK
Bud K is good
Bud K has been around for years and is known for delivering exactly what they say you will get. They don’t oversell things.
Date of experience: March 01, 2025

Reply from BUDK
very happy with these i got them in 2…
very happy with these i got them in 2 days so super happy
Date of experience: February 27, 2025

Reply from BUDK
Great selection
Great selection. I've never had a problem.
I've been thoroughly satisfied by my purchases @ BudK and encourage others to check them out. I don't believe that you'd be disappointed. @ least I hope not!
Date of experience: February 22, 2025

Reply from BUDK
Beautiful knives
Beautiful knives, great prices and great service. Ordered and received just a couple days later, will buy again
Date of experience: February 06, 2025

Reply from BUDK
Ordered a knife
Ordered a knife, and it arrived with no issues. Very happy with purchase and price.
Date of experience: January 31, 2025

Reply from BUDK
Everything went great
Everything went great. Ordering was easy, shipping was super fast and the products are awesome 👍.
Date of experience: January 28, 2025

Reply from BUDK
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