Borgato sent me a notification saying I had 25 free spins with NO DEPOSIT. I called twice and they hung me up twice. I’m going on instagram, TikTok and FB and telling them that BORGATO-ONLINE is a RIPOFF.
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Before I had it rated at 4 stars, but lately the last few promotional events have been so terrible. Every day you get the same trashy bonus prizes from the promotional event going on at the time. It usually always ends up being a set amount of bonus money that can only be used to play one specific game. But the amount of bonus money they give you literally isnt even enough to make 2 spins with. Literally the previous 2 promotions would give you $1.00 bonus cash to use on one specific game dang near everyday, but the games the $1.00 bonus cash was for each had minimum wagers of $0.75 so there was always a useless $0.25 worth of bonus cash left that can only be used to play on that specific game, and there isn't even enough leftover to take another spin. Honestly its pretty ridiculous having such stupid bonuses like that as a prize for the promotional events.
Borgota is the "Best". I have played almost all online games. MGM, and mainly Golden Nugget has a cheat set up. Golden Nugget will put your winnings in the Transcript, won't pay you or pay you for a push and when you call Customer Service they will state as if scripted " we can't see the video but we can see you were paid in the transcript, we will send to live dealer who does not respond back or will state the same. This has happened every time I have played. I even stop the game and recorded, when you come back it will resume but nothing's done. Borgota pays and is THE BESR. THE ONLY ADVICE I WOULD GIVE IS THAT THE CUSTOMER SERVICE REPRESENTATIVE TAKE Mandatory IN- Service TO LEARN THE FAMES THEY ARE Defending. If they don't know how to play, how can they justify a misplay. To era is human and for computers it is usually on behalf of a human
I play on borgata online casino often,it freezes and lags quit a bit,but I had been doing well on their piggy bank slots,I hit the four pigs and safe which gives spins,as it totaled the pigs ,I had gotten an 80.00$ pig,it showed in the safe but after the spins the 80$ was not in my winnings,I sent a message but nothing about the money,first time this has happened to me,the wins are not great and the system is slow,and now this.
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Borgato sent me a notification saying I…AWEFUL
Borgato sent me a notification saying I had 25 free spins with NO DEPOSIT. I called twice and they hung me up twice. I’m going on instagram, TikTok and FB and telling them that BORGATO-ONLINE is a RIPOFF.
Date of experience: April 26, 2025
I play on borgata online casino…
I play on borgata online casino often,it freezes and lags quit a bit,but I had been doing well on their piggy bank slots,I hit the four pigs and safe which gives spins,as it totaled the pigs ,I had gotten an 80.00$ pig,it showed in the safe but after the spins the 80$ was not in my winnings,I sent a message but nothing about the money,first time this has happened to me,the wins are not great and the system is slow,and now this.
Date of experience: March 24, 2025
Went from 4☆ to 2☆
Before I had it rated at 4 stars, but lately the last few promotional events have been so terrible. Every day you get the same trashy bonus prizes from the promotional event going on at the time. It usually always ends up being a set amount of bonus money that can only be used to play one specific game. But the amount of bonus money they give you literally isnt even enough to make 2 spins with. Literally the previous 2 promotions would give you $1.00 bonus cash to use on one specific game dang near everyday, but the games the $1.00 bonus cash was for each had minimum wagers of $0.75 so there was always a useless $0.25 worth of bonus cash left that can only be used to play on that specific game, and there isn't even enough leftover to take another spin. Honestly its pretty ridiculous having such stupid bonuses like that as a prize for the promotional events.
Date of experience: December 01, 2024
I won 807.96 they close my account…
I won 807.96 they close my account holding my winnings I’ve been calling send in my bank info ID everything it’s been a week still nothing Borgata is a scam. I want my money
Date of experience: January 26, 2025
I download them Last night Saturday and…
I download them Last night Saturday and I hit $100. Wouldn’t allow me to take my money out my Winning I wanted to switch my location to New Jersey so I can play at home so I had to take the hundred dollars out and put it on another app that allows me to play in my hometown and they wouldn’t allow me to take my money out so I delete the app and I’m done with them. They will not get my service. I will not step a foot and In that place, this is a awful spot
Date of experience: January 12, 2025
Allowed me to deposit after I stated…
Allowed me to deposit after I stated where I lived and had allowed geo-location, then after I deposited said I couldn't place bets from there. Then would not allow me to withdraw my deposit, saying that the only way I can withdraw is from the Borgata resort (I deposited with a credit card which has EASY WITHDRAWAL written across it when I deposited). I'm currently in the process of trying to get a refund... we'll see. Either way, this is not good - avoid!
Date of experience: January 08, 2025
Had a promotion wager $20 get $10 bouns…
Had a promotion wager $20 get $10 bouns . I received the $10 and got it up to $50. When I went to withdraw it, it said it was non-withdrawlable. Basically a scam, and just giving fake money to play with.
Date of experience: January 06, 2025
Their machines are the tightest I’ve…
Their machines are the tightest I’ve played. Played a game and dumped a lot of money in and nothing. Save your money. You’re going to lose that’s a giving but they could at least give a little. This casino doesn’t do that.
Date of experience: December 06, 2024
Blow them up
Everyone of these online casinos are a scam. They all rip you off. America at one time was a good country but that’s been long gone. Everything is corrupt especially the people that are supposed to keep us safe and lets face it Americans are dumb. We complain about these online casinos taking are money but yet we keep putting money on. America is fueled by addiction are own people hold us down.Everyone is out to rip you off. You have 1 of 2 options. 1- open your eyes and get with the program or 2 bend over and take it. Just like the covid shots. Americans couldn’t wait to get that poison put in them because some dumb ass on tv said we should. Look at how many people are getting cancer and stuff like that now. I don’t give a crap anymore. If it was up to me would gun down all the workers in all the casinos because truth be told they are 1 of the worst in my eyes. The ONLY they are there is to get as much money as they possibly can. They give to craps if you lose your house and kids and end up a homeless addict on the streets and for that matter nether does American .I wont even vote anymore. They are both worthless. Do yourself a favor. Save some of the money you donate to the casinos and buy yourself some guns. Ur going to need them. One last thing. Speaking of Guns this is how stupid people are. They want to ban guns. You can think the criminals are still gonna have them. Unarm yourself. Great Idea. Make it real easy for the criminals running your house take your s%^%s I give to s%#s about the law and i have 0 respect for them crooked ass police. People call then heroes. They asked for that jobs. Get it in your head. U will never win at these casinos. NEVER
Date of experience: October 24, 2024
Like some others on this site have said…
Like some others on this site have said save your money while that is true. I must say I did have a little bit of luck in the past, but just got done playing for the third time in a week about $200 not one spin not one bonus nothing They are probably as someone said a bunch of crooks
Date of experience: October 13, 2024
lying, manipulating, fraudulent criminals.
scam, that's all. you do good, leave. if not your getting robbed. honestly casinos should be regulated and not driven by ai. the fact they use ai to determine rtp is insane. this is how you let the robots win, keep paying them.
do yourself a favor and put your money up your butt, its the only safe place when considering a casino.
aint nobody getting rich without conditions that completely exclude you from winning.
Developer/owner needs to step down and remember what its like to be human again.
Date of experience: October 04, 2024
This casino gives the ILLUSION on a…
This casino gives the ILLUSION on a "deposit bonus " while all the while, turns your deposit in to a non withdrawable deposit. The sign up bonus is also bogus. I signed up. Played their $20 sign up bonus (to zero, big surprise! ) made $25 deposit. Didn't get the match bonus. Continued playing. Contacted support "where is my match "bonus") they credited my account, a "match" but my money that I Played and won, became WITHDRAWABLE! except $2.94 (withdrawal limit is $10) so now after playing their $20 plus my $25 ... "winning" my $25 back... getting their $25 "bonus" smh.... anything MGM CASINO related is a SHAM!
Date of experience: August 31, 2024
The worst casino app in history
The worst casino app in history. Do not download or attempt this online casino. They do not give they only take. Hands down go to Stake US before you play this garbage.
Date of experience: April 02, 2024
bet borgata need to get better
ok, here's my thing. you can play on your phone with borgata casino but you can't play on your computer or laptop if you don't live in New Jeresy that crazy! so I have emailed them and they told me they don't do Pa. when you use your phone it ask which state your in. All the other bet casinos don't have this problem
Date of experience: July 26, 2024
Glitchy Website .
This is the second time that I was playing a game where I won, the first time, 6 free bonuses on Saturday July 13th, and tonight I won 12 free spins and my screen goes black. Or the app suddenly goes to black sometimes up to 20 minutes!
Then it starts me at the beginning of the homepage with a loss of free spins.
Tell me that ain’t a fix! Customer service says they’ll contact you back about it and they don’t get back to you!🤬😡!!!
Ever have this problem on the other gambling sites like Hard Rock or FanDuel.
Date of experience: July 18, 2024
Don’t gamble on the Borgatta app!!!
Absolutely the worst online casino in the industry in my opinion. Many frequent issues related to player rewards bonuses
example: gain $5 in free play in tiers to a certain limit depending on the amount of money wagered and/or deposited. I have a maximum amount of free play directed towards a specific game and am unable to access the bonus play. I can see it and the amount of money wagered which was much much more than the threshold for highest amount of free play that can be earned. Online chat with customer service twice where they initiate chat and i explain my issues and then nothing. No response. No indication chat was disconnected etc. I’ve even left my contact phone number and nothing.
I’m done with them. I gamble on a regular basis for years so i know what a deposit/return ratio should be.
Let me tell you the house wins here. All
the time.
When you consistently have a deficit of plus $4K in regards to deposit / withdrawal ratio there is something wrong.
Date of experience: July 15, 2024
They take every opportunity to take your money
They take every opportunity, in every and all aspects, to flat out take your money. Starting with the offer of bonus money. They attach the money you deposit to their "BONUS MONEY" making it playable on certain games. Once your money is attached to their BONUS money it's no longer eligible for withdraw AND only available for play on their select few games. The Roulette games show imposable odds, I covered 30 numbers and when I was in the money the 7 loosing numbers came up 7 out of 10 spins consistently. When not playing RED or BLACK, frequent strings of RED numbers would hit 20-30 IN A ROW!!! broken by only 2 or 3 BLACK numbers.
Date of experience: July 10, 2024
Borgata Online Casino is the worst online Casino ever!
Borgata Online Casino is the worst ever, in every aspect! I sent an email to their customer service and they never responded? I logged into chat and typed my issues, and nobody's responded? I called your customer service number, and the call disconnects? I won money and rewards that said (Claim Now), and they do not show up in my balance! I have money in my balance and your site will not let me use it to play! I saw your commercial and thought it would be great, but it is terrible. I'm going to tell all family and friends that this site is a scam and a complete disappointment!!!!!
Date of experience: June 26, 2024
Borgata is trash
Borgata is trash. Worst online casino out of the dozens I have used. If you do actually win anything worth withdrawing, which is very rare might I add . And I mean very rare. You will have to wait weeks to get your funds. By far the most scammy feeling casino I have ever played. Straight robbery
Date of experience: June 16, 2024
I would rate it under one it’s the…
I would rate it under one it’s the worst casino I recently visited a local casino and had an extremely unpleasant experience due to an obnoxious pit boss. From the moment I approached the table, the pit boss's demeanor was unwelcoming and unprofessional. He displayed a condescending attitude towards both the staff and the players, frequently interrupting the game with rude comments and unnecessary criticisms.
Throughout the evening, his behavior only worsened. He seemed to enjoy belittling players for their mistakes and made sarcastic remarks that created an uncomfortable atmosphere. This type of conduct is completely unacceptable, especially in a setting where customers expect to enjoy themselves.
Additionally, his aggressive tone and dismissive nature made it difficult to ask for assistance or clarification on game rules. It was clear that his focus was more on asserting his authority rather than ensuring a pleasant and fair gaming experience for everyone.
This cage boss by name Georges he worked the shift of 5/24 /24 evening shift hope management looks into fixing this issue not that it happened to me but to future patrons patrons come there to enjoy themselves and not be berated by his behavior significantly detracted from what should have been an enjoyable night out. Casinos rely on good customer service to keep patrons coming back, and this gentleman by name George that worked on Saturday on the 5/24/24on high limit machines this individual's actions are a detriment to the establishment. I hope the management addresses this issue promptly to ensure that this does not occur prevent further negative experiences for other guests.
Date of experience: May 21, 2024
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