Bones Coffee Reviews 61

I bought a new $1,000 coffee machine and am I experimenting with coffee. I live in GA. Bones is in FL. I ordered some coffee on Dec. 7th. It is the 16th and it is still not here. They use DHL for shipping??? That's crazy. DHL has to hand it off to the post office. Been sitting at some PO in GA for almost 3 days not moving.

I just ordered something from Miami. Took 2 days to get to me.

I will update reviews if and when I get the package. Based on what I am reading, I am going to be thoroughly disappointed and I already know that with this ungodly shipping time, this will be first and only purchase.

Date of experience: December 06, 2024

took me 3 weeks just to get my order I will never buy stuff from here again

Date of experience: December 06, 2024

Great coffee great selection, fantastic packaging, love their emails, just all around a great company and look forward to my next order. Keep up the great work guys!

Date of experience: April 10, 2024

I returned their items the same way they were sent to me; in brand new unopened condition but their customer service rep keeps telling me they want to issue store credit instead of giving me the full refund I am owed. They make it difficult if you want to return items. Clearly customer satisfaction is not a priority here and not a good look for their company.

Date of experience: July 29, 2024

I placed my order on a Friday and received on Monday. It came in very well packaged and customer representative kept me informed about order and shipping. Highly recommended and will definitely buy again from them as they have very interesting coffee flavors and their custom mugs are just awesome!

Date of experience: June 24, 2024

Such delicious coffee you have, love the taste. It's all so yummy.
Thank you Bones very much

Date of experience: January 18, 2024

Date of experience: January 24, 2024

How easy it was to shop, and how fast it arrived

Date of experience: December 30, 2023

Great taste with all your Products! Love the Low Acid!!
Great Job Bones Coffee!

Date of experience: January 23, 2024

Date of experience: January 01, 2024

Bones coffee sent an email on 11/24 with tracking info that coffee got sent. However, as of 4 Dec, the shipment never left Florida. I sent an email 12/2 and called to ask about the status and to cancel if there to be further delay. Absolutely no response from Bones coffee. I have not received this type of indifferent and poor service in a long time. Bones coffee just charged my credit card on 11/23 without delivering what it had charged me for. Very dishonest and disappointing. I will never purchase from Bones coffee.

Date of experience: December 04, 2023

I love the coffee but the shipping sucks. Economy shipping by FedEx, you may as well walk it to Virginia because it’s the same amount of time. Use some of your most caffeinated coffee and wake up before it’s too late. Change shipping and more success will come your way. Until then I am switching back to buying bones on Amazon.

Date of experience: November 26, 2023

Staff were friendly and efficient.

Coffee came hot and so did some food. I ordered.

Nice decor inside has tables and benches outside, nice in warm weather.

Water and toilet facilities.

Date of experience: October 10, 2023

The coffee was good coffee, and very aromatic… However, the advertisements make it seem as though the flavored coffee would not taste like actual black coffee, and said have a predominant flavor… This is false advertising as even though it is flavored coffee it very much still needs creamer for people that enjoy creamer in their coffee

Date of experience: July 28, 2023

It's easy to order from Bones Coffee. The only hard part is choosing which flavors I want to try. They have so many interesting and delicious sounding coffees. I appreciate the sample packs for this reason. I have enjoyed everything I have ordered from them in the past.

Date of experience: July 16, 2023

Fast easy delivery. Great tasting coffee.

Date of experience: July 22, 2023

Products are wonderful! Coffee tastes great and mugs & tumblers are the best!

Date of experience: July 29, 2023

The coffee is great! I bought the sample pack of 5 different flavors (banana foster, salty siren, mint chocolate, highland grog, and cotton candy). I love every single one. Bones has become my favorite company for flavored coffee. I cannot wait to try more. I only wish the limited edition flavors could be available as samples.

Date of experience: July 28, 2023

I'm repeatedly impressed with the variety, taste and quality of the different Bones Coffee I've received. The mugs are awesome! Quick shipping is also a plus.

Date of experience: July 24, 2023

You guys are awesome! you really got me with the Indiana Jones nostalgia! Coffee tastes great!!!

Date of experience: July 28, 2023