BlindsbyPost Reviews 10,784

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Beautiful blinds

Slightly confusing measuring for the clips that hold them in, but an excellent customer sales team who were super happy to help with all enquiries. Very happy

Rated 5 out of 5 stars

Fantastic blinds and customer service support. Highly recommended and I will be ordering two more for my bedroom. I ordered the twist and fit roller blinds. The first one went up easily, couldn’t be happier. I struggled with the second one so contacted customer service and the lovely Jessica guided my sausage fingers to adjust the side fitting. Worked a treat and now that’s up too. These twist and fit blinds are a dream for anyone who wants to install a blind with no hassle.

Rated 4 out of 5 stars

My first order took too over a week and I had to chase, but good customer service and product . My second order was depatched promptly but rubbish courier for my clients area. Courier reported no answer but client and builders were at the property. Had it diverted to me and I had to deliver to client. Will think about using again

Rated 5 out of 5 stars

Very happy with the customer service received when placing both samples and our bulk order. The quality and appearance of the blinds are very good and arrived quickly.


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 64% of negative reviews

Typically takes over 1 month to reply


Rated 4 out of 5 stars
Verified

Beautiful blinds

Beautiful blinds

Slightly confusing measuring for the clips that hold them in, but an excellent customer sales team who were super happy to help with all enquiries. Very happy

Date of experience: April 10, 2025

Rated 5 out of 5 stars

Great customer service.

Very happy with the customer service received when placing both samples and our bulk order. The quality and appearance of the blinds are very good and arrived quickly.

Date of experience: April 23, 2025

Rated 5 out of 5 stars

Lovely Blind

Lovely Blind. Just what I wanted. Had an issue but the sales department were very helpful and it was sorted out without any fuss!

Date of experience: April 26, 2025

Rated 5 out of 5 stars
Redirected

Wow my order arrived super quick and…

Wow my order arrived super quick and earlier than i was quoted thanks for a great service guys.

As for the blinds they go well with the new decor and these are great blackout blinds. kind of plastic feeling and metallic silver look.

Perfect

Date of experience: April 25, 2025

Rated 4 out of 5 stars
Verified

My first order took too over a week and…

My first order took too over a week and I had to chase, but good customer service and product . My second order was depatched promptly but rubbish courier for my clients area. Courier reported no answer but client and builders were at the property. Had it diverted to me and I had to deliver to client. Will think about using again

Date of experience: April 02, 2025

Rated 5 out of 5 stars
Verified

5 star service

5 star service, quick delivery and exactly what I ordered.

Date of experience: April 17, 2025

Rated 5 out of 5 stars

Brilliant blinds and customer service

We have used this firm for replacement vertical blind slats a couple of times and very pleased with them. Will give advice on a suitable product and answer any questions you may have. The finished products are excellent and very happy with them.

Date of experience: April 24, 2025

Rated 5 out of 5 stars

Fantastic blinds and customer service…

Fantastic blinds and customer service support. Highly recommended and I will be ordering two more for my bedroom. I ordered the twist and fit roller blinds. The first one went up easily, couldn’t be happier. I struggled with the second one so contacted customer service and the lovely Jessica guided my sausage fingers to adjust the side fitting. Worked a treat and now that’s up too. These twist and fit blinds are a dream for anyone who wants to install a blind with no hassle.

Date of experience: April 24, 2025

Rated 4 out of 5 stars
Verified

Blinds by post

Blinds very good,staff very good and helpful.Only issue was DX courier that was used,very poor.Blindbypost very helful in chasing up where parcel was,and it eventually arrived.
Good quality blind at a very good price.

Date of experience: April 24, 2025

Rated 2 out of 5 stars
Verified

Correspondence was good but I was not…

Correspondence was good but I was not happy with the cost of the postage at £8.95. I ordered 20 clips at 60p each then had to pay an extortionate amount for posting them out. I asked if we could collect but they were not insured for us to do that. Won’t be using them again

Date of experience: April 01, 2025

Rated 5 out of 5 stars
Verified

Easy to order

Easy to order, fast delivery
Will definitely use again and recommend to family and friends

Date of experience: April 17, 2025

Rated 1 out of 5 stars

Terrible!!!

Where do I start???

I ordered next day dispatch twist fit roller blinds on 1st April. The confirmation email stated that blinds should be dispatched on 2nd April 2025. My blinds were not dispatched to the delivery company until 8th April!!!! I ordered these for next day dispatch as I believed they would be here before I went abroad for Easter holidays. Needless to say the blinds then arrived on the 9th April when I was abroad so had to get a neighbour to take in the order which I collected when I got back to the UK on 18th April.

To my horror when I returned home and attempted to fit the twist fit blinds it did not work. All 3 blinds were measured to the instructions however 1 caused damage my recess. I contacted the company for a refund and they have been less than helpful. They constantly refer to their T&C’s which basically state no refund will be given if measured incorrectly. Although the measurements are correct and the blind measurements are correct the blinds do not stay up- so the product is faulty. The company then stated in an email that there is a note that blinds may not work on plasterboard… unless you’re a builder I don’t know how you’ll test the walls to ascertain what material composition they are made of. Also it says ‘sometimes’ doesn’t work on plasterboard. The website doesn’t say twist fit blinds will not work on plasterboard.

Needless to say I am livid that the company is trying to keep my £218. I will be going to trading standards and my credit card company.

I would avoid using this company at all costs!!! In my honest opinion this company hides behind T&C’s which are highly unfair to the consumer to avoid refunding.

If you value your money go somewhere that will cherish customers and provide reasonable solutions such as refunds for products that do not work as described on the website.

Date of experience: April 24, 2025

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