BlindsbyPost Reviews 10,862

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I had an issue with my blind, so contacted blindsbypost who replaced the blind very quickly I might add.
Claire the customer service advisor was very nice and most helpful, so thank you very much, a
nd I will recommend you every time

Rated 5 out of 5 stars

Ordered perfect fit shutters.
Amazing quality and excellent service. Despatched as per stated estimated date. Arrived well packaged and look brilliant. Will be ordering more for the rest of the house
.

Rated 5 out of 5 stars

Replacement slats for older blinds chose blackout this time, quality of blind is good so hopefully will last as long as my others. Ordering was easy. Arrived a week after ordering normal delivery.

Rated 5 out of 5 stars

Absolutely love these blinds. When we were looking into them, it was a minefield.
We measured everything 3 times following the guide on their website, to ensure we were correct. They arrived wi
thin 5 days, and were very well packaged.
The first one was tricky to put together, but once we’d figured it out, they others were simple (although you have to have a bit of strength to click the corners).
The ‘credit card’ space wasn’t quite big enough, but with the use of a tape measure, it’s simple to move the bracket to the correct position.
Once they were up, they looked fabulous, neat and clean lines.
I wouldn’t hesitate in buying more for other windows in the house, and would definitely recommend others to use them.


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
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1-star

Replied to 73% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Claire … superb!

I had an issue with my blind, so contacted blindsbypost who replaced the blind very quickly I might add.
Claire the customer service advisor was very nice and most helpful, so thank you very much, and I will recommend you every time

Date of experience: May 02, 2025

Rated 5 out of 5 stars
Verified

Fast delivery.

Fast delivery.
Easy to order
Look fabulous

Date of experience: May 08, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so happy your blinds are up and looking great!

Rated 5 out of 5 stars
Verified

Great service

Great service. Quality product.

Date of experience: May 08, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so pleased the service and quality is great!

Rated 5 out of 5 stars
Verified

Easy to measure and then order

Easy to measure and then order. Arrived securely packaged and precisely when promised.The blinds are well made and very quick and simple to fit. No tools required. We are very pleased with the service provided.

Date of experience: May 08, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! Our range of no drill blinds are a brilliant fit for needing a blind up in a pinch!

Rated 5 out of 5 stars

Fast shippingExcellent.

Fast shipping, great product, easy to install, fits perfectly... Job done and at a reasonable price. Highly recommend this company.

Date of experience: May 14, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so happy to hear your blinds arrived quickly and were easy to fit!

Rated 5 out of 5 stars
Verified

Great quality fabric

Great quality fabric. Pattern on blinds is even better than on photos on site. Been delivered 10 days prior to quoted time is a big plus in my case. We made a mistake while ordering but one phone call was all i did and the Blinds by post team sent us replacement blinds without a fuss. Glad we took the insurance which isnt even expensive considering the service provided. I will definitely use them in future and highly recommend to others

Date of experience: April 23, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We always advise to order the samples to see the fabrics and patterns in person to make sure you like them, and I'm glad they exceeded your expectations! We hope your next order is even better!

Rated 5 out of 5 stars
Verified

Replacement vertical slats

Easy to use website with a wide selection of replacement vertical slats to choose from. Delivery could be better especially when paying for fast track. Item dispatched on Tuesday received order Friday. Delivery company DX did email when goods are out for delivery and approximate time when delivery will be attempted.

Date of experience: May 06, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! Sorry to hear of some issues with your delivery, it looks like this was third partied on to DX, as we had initially sent this with Linear Logistics. It can take some time for this to be received by DX from there, so I do apologise for any inconvenience caused by this. We hope you've got your new blinds up and looking wonderful now!

Rated 5 out of 5 stars
Verified

Very happy with the blinds

Very happy with the blinds. Good quality and service.

Date of experience: May 06, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so happy to hear the service and quality is great!

Rated 5 out of 5 stars
Verified

Fantastic service

Fantastic service, quick delivery, will be ordering some mkre soon 😄

Date of experience: April 29, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so pleased to service and quality makes you a returning customer!

Rated 5 out of 5 stars
Verified

Stick fit blinds

So easy to measure and put up. Delivered really quickly and they were exactly what I was looking for. They look great.

Date of experience: May 06, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! Our StickFit blinds are definitely one of the easiest no drill solutions for your windows!

Rated 5 out of 5 stars
Verified

Excellent product

Excellent product delivered earlier than expected…

Date of experience: May 06, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! It's great to hear the team managed to get your order our a bit quicker!

Rated 1 out of 5 stars

Order here at your peril!

Purchased 2 roller blinds and 2 perfect fit blinds from here. Had no dispatch e-mail after 2 weeks and kept being told that they were awaiting a part to come in. Finally, 4 weeks after ordering I finally received the 2 perfect fit blinds and one of the blinds had the chain on the wrong side and the chains themselves were cheap, flimsy and clunky and only dropped 40cm on a patio door blind, despite the website clearly stating that it would drop up to 2/3 of the drop length.

I e-mail CS about these issues as well as querying where the other 2 items were and they just fobbed me off and then stopped replying to me. I ended up having to raise a Section75 dispute with credit card company to get my money back. Order here at your peril (and use a credit card if you do!).

Date of experience: March 19, 2025

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Reply from BlindsbyPost

Many thanks for your review, and I'm sorry to hear of some issues with your recent order. Your order was unfortunately affected by an out of stock part across the board, and we tried multiple different suppliers to try get hold of this to get your order out as soon as possible, though this wasn't something we were able to achieve on this occasion. We are truly sorry such an unusual delay was experienced.
The reference of the chains being 2/3 of the drop is in relation to the standard rollers, rather than the Perfect Fit rollers. For the Perfect Fit rollers, the chain will always be 400mm. This isn't something we're able to change under any circumstance.
I do sincerely apologise if you feel like you were being ignored. I can see this was raised to management to see what we would be able to do to best help, and I'm sorry a delay in responses has resulted in this. We are always happy to work with you wherever possible to resolve any issues, and I deeply apologise this has failed on this occasion. I can assure you this is something the team are still looking into, and we will urge them for a response as soon as possible to continue to work towards a solution with you.

Rated 5 out of 5 stars
Verified

A very straightforward process ordering…

A very straightforward process ordering a replacement blind for the Fakro window I have. I do think Fakro ought to provide better help videos to install.

Date of experience: April 28, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We have our installation videos listed under the measuring guides and on each product page for your convenience. We hope your blind is up and looking great!

Rated 5 out of 5 stars

Ordered perfect fit shutters.

Ordered perfect fit shutters.
Amazing quality and excellent service. Despatched as per stated estimated date. Arrived well packaged and look brilliant. Will be ordering more for the rest of the house.

Date of experience: May 12, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're glad we can deliver your blinds on time and they're looking great!

Rated 5 out of 5 stars
Verified

Brilliant blinds

Brilliant blinds. Fit perfectly

Date of experience: April 28, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so pleased your blinds are fitting wonderfully!

Rated 5 out of 5 stars
Verified

Replacement blackout vertical slats

Replacement slats for older blinds chose blackout this time, quality of blind is good so hopefully will last as long as my others. Ordering was easy. Arrived a week after ordering normal delivery.

Date of experience: April 28, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! Our standard despatch service has most blinds leaving us within 5 working days, so we're glad they arrived on time!

Rated 5 out of 5 stars
Verified

Excellent service and delivery

Excellent service and delivery, I will recommend and definitely be using you again

Date of experience: April 28, 2025

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Reply from BlindsbyPost

Many thanks for your 5* review! We're so happy the service and delivery has been excellent!

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