2.3
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I was contacted by a member who had said that I was supposed to get $7,000 as a payment for people in need. At this point I’ve lost count of the “fees” I have paid and always a “I promise-I swear “ to put another carrot in front to extract more. I cannot Understand how they stay in business. I’m filing a complaint with the BBB.
Honestly a solid and long established place to trade.
Don't listen to the salty degen gamblers who have lost their money trying to become millionaires in a week. This is an amazing exchange. I have been a constant user for over 7 years now, and the service is first class. All the overload problems they encountered as a victim of their own success a few years ago have been completely solved and the customer service is the best I have encountered in ANY business I have ever used.
I've had some dodgy experiences where it looked as though charts were manipulated against me.
Almost like they were SL hunting, because Trading View didn't reflect the same movement.
Not enough research to give 1 star, but I'd be wary.
Trade Bitcoin and other cryptocurrencies with up to 100x leverage. Fast execution, low fees, Bitcoin futures and swaps: available only on BitMEX.
Hong Kong, Hong Kong
I was contacted by a member who had said that I was supposed to get $7,000 as a payment for people in need. At this point I’ve lost count of the “fees” I have paid and always a “I promise-I swear “ to put another carrot in front to extract more. I cannot Understand how they stay in business. I’m filing a complaint with the BBB.
Date of experience: January 11, 2025
Honestly a solid and long established place to trade.
Date of experience: January 14, 2025
Don't listen to the salty degen gamblers who have lost their money trying to become millionaires in a week. This is an amazing exchange. I have been a constant user for over 7 years now, and the service is first class. All the overload problems they encountered as a victim of their own success a few years ago have been completely solved and the customer service is the best I have encountered in ANY business I have ever used.
Date of experience: December 17, 2024
This company is completely a joke, they tried to ensure I don’t get a cent of my money but with the effort of cluster——bind I had my money. Do not buy their lies.
Date of experience: September 08, 2024
I started the account verification procedure for an American company. The United States is listed as an eligible country for company incorporation, so the process continues. However, at the end of the verification, after providing a lot of sensitive information about my company and myself, I receive an email stating that my verification was rejected because the USA is among the countries banned by their Jurisdiction Policy. This is a scam aimed at acquiring information and data, which will probably used for commercial purposes. Naturally, when I threatened legal action, they disappeared.
This unscrupulous behavior is unfortunately becoming common among many exchange companies.
Date of experience: July 31, 2024
Bitmex
Hello? Why are my funds frozen? How much do I have to transact to unfreeze them?
07/12 15:43:27
Please work with me as you leave me no choice but to report this to the Consumer Services Office
Department of Financial Protection and Innovation.
07/12 15:47:04
And I lodged a case with the FBI. So I guess you will be under scrutiny. I will withdraw all charges if you unfreeze my account and allow me to remove my capital.
07/12 18:05:12
I will engage other legal means tomorrow.
07/12 18:05:52
It looks to me like other things have been going on in my account I was unaware of. Money Laundering? Tsk tsk. You really don't want to see me pursue this further.
07/12 18:07:20
Release my funds.
07/12 18:07:32
what is my daily transaction volume?
07/13 12:26:26
What is my "Daily Transaction Volume?" My last trade was clearly in the money.
07/13 12:31:06
I traded. Un freeze my account please
07/13 14:39:08
Dear customer, your funds have been frozen. If you need to unfreeze the funds, please provide 5888USDT margin to unfreeze the funds. After the funds are unfrozen, the margin will be returned to your account immediately and you can withdraw them together. Thank you
07/17 09:30:20
So the solution to being scammed, is to risk more money to get my money back. How can I know you won't take the extra money and disappear with it? I have been scammed with this trick at least twice before. Please provide me with the contact info to your legal office, The CEO, and the CFO of the company. I have done a Who is Search on this company. I have informed the FBI, and Police. They want more information from you as well.
07/17 10:05:34
Hello. Last night I slept in a chair of the lobby of my hotel. Tonight, I am homeless. I tell everyone about Bitmex. Release my funds please and I will stop calling you scammers.
07/18 12:41:52
Dear customer, please follow the customer service steps to withdraw money. Thank you.
07/18 13:10:02
Hello, this platform is fair and transparent. If you need to withdraw funds, please follow the withdrawal method. This platform can guarantee the safety of funds in each account.
07/18 13:11:25
Are you aware, I was told to deposit ANOTHER 5800.00 to get my funds released?
07/18 13:14:42
This is my first article telling my story. "It is July 18th. Over the course of several months I have invested my money in my bitmex account. I was at 5600.00 USD my goal was 10k. I would practice withdrawing small amounts so I would gain confidence. I would also place small trades. Several were absolutely in the monet but they were coming up as losses. Sometimes the trade history showed closes that were not in the graph. Every trade was a loss. I am a good trader. After 2 years in a trading course, I understand candle theory, moving averages, Bollinger theory, and many others. I am certain my trades were at least 60%. But Bitmex recorded every trade a loss. So I attempted to remove 1k or 2k. They refused my withdrawal requests. I asked customer support for assistance and an explanation. They froze my account. I complained and asked for an explanation. They locked my account. Now I can't even look at my balance or anything. I do request daily through customer service. Their answer? Deposit ANOTHER 5800.00 and I can with draw all of it. This is the same scam OTPFX played when they took 15k from me, and NTX when they stole 18k from me. I am not giving them a red penny. I have reported this to the FBI and another government agency. However, now I am homeless on the streets of LA and I don't know where I will sleep tonight. BeWARE OF BITMEX!"
5800.00 when one is locked out?
07/20 10:50:00
Date of experience: July 03, 2024
This company is an absolute SCAM and fraudulent, and you will have no course of legal action if they commit fraud against you as they did with me. BEWARE!
Date of experience: August 12, 2023
Very bad experiences, multiple times.
Stoplosses hit that didn’t show on any other charts, and today many stoplosses that weren’t executed.
Dodgy system…
Date of experience: May 24, 2024
Low liquidity and very incompetent user support not willing to even look into the case. I have been overcharged on fees for a month yet they did nothing about it other than saying they will check it as soon as possible. Very disappointing experience.
Date of experience: May 14, 2024
Your customer support is one of the best out there.
The speed in wich you reply is unmatched.
You keep on going until problem is solved.
Bitmex should be VERY proud of its customer service!!
They deserve 10$ more pr hour xD
Date of experience: April 26, 2024
Bitmex is a big scam. Btc had a crash from 68k to 8.9k to liquidate all long orders. Don’t put your money there..!!
Date of experience: March 21, 2024
Very low liquidity the result is a huge spread and no liquidity to close positions
Date of experience: February 23, 2024
Understand this review pertains to a sham website not associated with the actual BitMex.com website. I was scammed into trading there. My trades were manipulated to allow me to win 41 consecutive trades. I was then asked to trade on the 90s option, minimum trade value of 50K, which I lost. I had the person who introduced me to it coercing me to add another $50K to get it back. Fortunately my common sense kicked in and I refused. Unfortunately, at that point, they still had my original $10k investment and another 4K in profits. At this point, I attempted to withdraw funds. First they said the deposit address I input was corrupt, then they said they needed to confirm my identity again. Then all my requests failed, so I put in more requests. They showed in Review for days and their support quit responding to my requests for help! Thieves!!!
Date of experience: January 12, 2024
very slow USDT withdrawal. still waiting for it to be processed after 2 hours.
support just said to keep waiting for 'manual review', no idea how long or why..
Date of experience: November 22, 2023
I'm here to denounce the person who presents himself as the manager of the Telegram group of the same name: BitMEX TRADING PLATFORM
He has developed a strategy that consists of passing himself off as an altruistic and generous guy, giving his followers the image of a person of irreproachable behaviour.
In reality, in private exchanges, he uses double talk and false promises. His strategy is simple but formidable
First, he assures you that there are no hidden fees, but once you've invested, he asks you to pay again and again, making withdrawal of your winnings conditional on payment of these fees.
A person who ruined my life and drove me into depression
Doesn't want to pay back my initial investment
I've come here to denounce him because he thinks he's untouchable.
Date of experience: September 28, 2023
my account is hacked and the support didn't answer to tickets and just keep closing them without reason
Date of experience: April 14, 2022
The rates are poor and the charges are difficult, can't do a transact without charges reducing rates immensely. Can't tell what the issue is and crypto were not helpful for the most part, recovery is done but with legit sites that are quick and reliable. This was my approach and capitaltungate made mine possible with an earlier charge back request that almost failed but pulled it through effectively which is a solution many are unaware of.
Date of experience: February 16, 2022
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