4.9
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Awesome Gear, Even Better Service!
Picked up a Shure SM57, Neumann U87 Ai, and a Rycote USM-VB shock mount from B&H — everything was perfect. The online chat support was amazing — super helpful, fast, and made the whole process easy.
Gear showed up fast, packed really well, and all pieces are working beautifully. Big shoutout to B&H for making it such a smooth experience. I'll definitely be back for more!
I have been coming to B&H Photo for almost thirty years now for camera and electronics supply purchases and they have continued to provide some of the best deals online and the fastest delivery. I rely on them at this point to quickly get me the components I need with great quality. Very Happy!
This company seems to be run very smoothly vs. many other large A/V companies. Shipping / packing & promptness has always gone well with B&H.
Web site is very functional, easy to use. Prices OK but I resent Epson monopoly on their ink. Maybe B&H can provide a workaround for their loyal customers like me!
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company
420 9th Ave, 10001, New York
4.9
323K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
I’ve been a loyal B&H customer for years, with multiple purchases for my Canon DSLR and GoPros. I placed an order that was listed as backordered, and waited patiently for over three months — without a single update. Only after I repeatedly reached out did I learn the item had been discontinued the entire time.
I was then offered replacement options, one of which I agreed to — only to be told I’d need to pay more for it. B&H refused to honor the price I had already paid or offer anything more than expedited shipping. After months of waiting, that’s unacceptable.
It’s clear that policies are taking priority over basic customer care. This experience has cost B&H my trust, my time, and my future business. I’ve since requested a full refund and will be sharing this experience to warn others before ordering.
Disappointed doesn’t even begin to cover it.
Date of experience: January 30, 2025
Web site is very functional, easy to use. Prices OK but I resent Epson monopoly on their ink. Maybe B&H can provide a workaround for their loyal customers like me!
Date of experience: April 29, 2025
Quick turn around on orders. Good shipping price.
Date of experience: April 29, 2025
The convenience of getting technology at a reasonable price and having the affordability of free expedited shipping is incredible!
Date of experience: April 29, 2025
Quick and easy checkout as always.
It was easy to apply and use Payboo card right away. Really happy about getting the amount of sales tax back.
Date of experience: April 29, 2025
Easy to navigate the site, and you only have quality stuff
Date of experience: April 29, 2025
Spoke with individual at B&H photo and very pleasant, informative and answered question. Order placed..Happy, HAPPT customer!!!
Date of experience: April 29, 2025
Debbie was a great help in converting our account to a B2B account. I could not have asked for a friendlier and helpful person. The process went smooth and seamless.
Date of experience: April 29, 2025
It's easy to find what you need and check out is easy.
Date of experience: April 29, 2025
It was very easy to purchase an ecard. Checkout was fast and I received my confirmation email quickly.
Date of experience: April 29, 2025
Offered a great deal on a previous-model-year MacBook Pro. Site is easy to navigate as one selects build options. Checkout is efficient.
Date of experience: April 29, 2025
Very, very easy to order at a great price.
Date of experience: April 29, 2025
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