Both times I called with questions on ordering a new Nikon Z8 with accessories, the gentleman was able to answer all my questions. He guided me to the proper accessories I asked about and never tried to talk me into anything I didn't need. I highly recommend B&H! I'm so excited to receive my new camera.... tomorrow!
B&H Photo-Video Reviews 323,885
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This would be a 5 star rating if B&H would provide me with online options for shipping other than Fedex. So far I'm pleased with the service and quality gear that I get at B&H.
I usually come to B&H LAST...why? That means that they get the order! I have to look at other companies to compare pricing, shipping and payment options. Besides the great inventory, the pricing and the benefits of the PayBoo..the folks working at B&H are just nice people!
Clear information online. Experienced photographers on the phone if you ever need them. Trouble shooting for your camera if you require help. I've shopped B & H for over 10 or 15 years. They are first rate every time.
Company details
- #1 of 10 best companies in Photo Shop
- #3 of 105 best companies in Electronics Store
Information provided by various external sources
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company

Contact info
420 9th Ave, 10001, New York
- 877-619-4907
- cs@bandh.com
- www.bhphotovideo.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Ease of correcting order
I made an order mistake and it was easy to correct it. Two items ordered, but on separate receipts. Cancelled both and reordered so both items are on same receipt and will arrive at same time.
Date of experience: May 16, 2025
-product detail descriptions with…
-product detail descriptions with customer reviews
-simple and easy check out process
-great customer services
Date of experience: May 16, 2025
B&H Photo/Video is my camera store
B&H Photo/Video is my camera store - always quality products and service - 17 - 40 lens arrived - THANK YOUI
Date of experience: May 16, 2025
I started with a local camera store and…
I started with a local camera store and was told about everything they could not do for me and how the Canon product I wanted may or may not be available before the June 2025 tariff price increases. Came home and ordered through B&H and it will be here in a couple of days. No issues!
Date of experience: May 16, 2025
Valuable flas sales
If you download the app and sign up for emails, you can receive valuable flash sales.
Date of experience: May 16, 2025
Great selection of new and used gear
Great selection of new and used gear. Online site is easy (maybe too easy!) to navigate. :)
Date of experience: May 16, 2025
Another "well done" for B&H
Easy to find what I need. Efficient check out process.
Date of experience: May 15, 2025
great experience
ordering app went well but for some reason my pay boo card was shut down. Paid off the balance a while back. Would like to order more gear in the near future. Any help would help. Thank you, John
Date of experience: May 14, 2025
Highly recommend! great camera retailer
As always, B & H delivers you always have the best equipment and you make buying process very easy
Date of experience: May 15, 2025
BH Photo employees are the best
BH Photo employees are the best. Friendly service and very attenuative. This why I love BH Photo
Date of experience: May 15, 2025
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