Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 4 out of 5 stars

The apartment was very well located within the city walls. It's nice and clean, and comfortable enough for two days. Although it has two windows, it's not very bright because it's located in an alley. We arrived early, and they were kind enough to let us in a bit earlier. As in almost all places in the old town of Dubrovnik, you have to go up and down stairs to access the apartment, which is also on the first floor. There is no way to avoid having to carry your suitcases up and down if you want to stay in the old town.

Rated 5 out of 5 stars

I had to call because there was a double booking and the lady on the phone was very helpfull and professional. With Belvilla no call centers with unexperienced employees. If you call, they help you with 5*service, even better than in a local travel agency.

Rated 4 out of 5 stars

Great vacation! We'd like to come again to Ameland and also to Hollum Belvilla.
Thanks for great accomodation

Rated 5 out of 5 stars

Everything was perfect, the view is amazing and the apartment is ideally located close to famous Tuscania’s towns !


Company details

  1. Travel & Vacation

Written by the company

Belvilla biedt een breed assortiment karakteristieke vakantiehuizen. Vind uw ideale vakantiehuis! Belvilla biedt 20.000 vakantiewoningen in 20 landen in Europa, waaronder in Nederland, Frankrijk, Oostenrijk, België en Duitsland.


Contact info

3.8

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

AI actually worked!

Made a mistake in my booking, the chatbot fixed it.

Date of experience: April 25, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're glad to hear that our chatbot was able to assist you. In case of any further issues, do not hesitate to reach out to us. Thank you!

~Fred

Rated 4 out of 5 stars

Nice and simple apartment in the old town

The apartment was very well located within the city walls. It's nice and clean, and comfortable enough for two days. Although it has two windows, it's not very bright because it's located in an alley. We arrived early, and they were kind enough to let us in a bit earlier. As in almost all places in the old town of Dubrovnik, you have to go up and down stairs to access the apartment, which is also on the first floor. There is no way to avoid having to carry your suitcases up and down if you want to stay in the old town.

Date of experience: April 07, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you for your thoughtful review! We're glad to hear you enjoyed the central location within the city walls and found the apartment clean and comfortable for your stay. It's great to know our team was able to accommodate your early arrival. We understand that the natural light may be limited due to the alley setting, and that the stairs can be a bit of a challenge—especially in the charming but historic old town of Dubrovnik. We truly appreciate your feedback and hope to welcome you again in the future!

~Adrien

Rated 5 out of 5 stars

It was more than I could ask for...

Date of experience: April 21, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're glad to hear that you had a great experience with us! It's always our goal to exceed your expectations. If you have any specific feedback or if there's anything else we can assist you with, please let us know. We're here to help!

~Carl

Rated 5 out of 5 stars

Reliable and good properties

Excellent accomodations and quite good service. Some information could be improved. But overall very trustworthy

Date of experience: April 21, 2025

Belvilla logo

Reply from Belvilla

Hi,

We appreciate your feedback and are glad to hear that you found our accommodations excellent and our service quite good. We understand that there is always room for improvement, and we will take your suggestion regarding the information into consideration. Thank you for your trust in our services

~Mark

Rated 5 out of 5 stars

Best place to relax.

Best place to relax.
And enjoy from the nature.

Date of experience: April 05, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you for your kind words! We're so glad you found it to be the perfect place to relax and enjoy nature. We'd be happy to welcome you back anytime for another peaceful getaway!

~Jonathan

Rated 5 out of 5 stars

Great weekend with the children!

Date of experience: April 20, 2025

Belvilla logo

Reply from Belvilla

Hi,

So happy to hear you had a great weekend with the kids! We'd love to have you back for more fun and relaxation anytime.

~Xavier

Rated 4 out of 5 stars

Very nice home

Very nice home! Specious, nice garden, silent and well located. Top!

Date of experience: April 14, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you for your lovely feedback!

We’re so happy to hear you enjoyed the home, the peaceful surroundings, and the garden. It's great to know the location worked well for you too.

We truly appreciate your kind words and would love to welcome you back anytime!

~Arlette

Rated 4 out of 5 stars

Everything was fine

Great vacation! We'd like to come again to Ameland and also to Hollum Belvilla.
Thanks for great accomodation

Date of experience: April 13, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you so much for your kind words!

We’re delighted to hear you had a great vacation and that you enjoyed your stay in Hollum, Ameland. It’s always a pleasure to know our guests are looking forward to coming back — we’d be happy to welcome you again anytime!

Thanks again for choosing Belvilla.

~Hanna

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, the view is amazing and the apartment is ideally located close to famous Tuscania’s towns !

Date of experience: April 13, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you for your kind feedback!

We’re so happy to hear that everything was perfect during your stay and that you enjoyed the amazing view and the apartment’s great location near the beautiful towns of Tuscania. It’s always wonderful to know our guests have had such a memorable experience.

We’d love to welcome you back for another stay in the future!

~Hanna

Rated 5 out of 5 stars

Lovely house

Lovely house, great view. Great beds

Date of experience: March 22, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you for your lovely review! We're so happy to hear that you enjoyed the house, the view, and had a great night's sleep in the beds. We'd love to welcome you back anytime!

~Martin

Rated 5 out of 5 stars
Verified

If necessary, very professional Belvilla-phone-service.

I had to call because there was a double booking and the lady on the phone was very helpfull and professional. With Belvilla no call centers with unexperienced employees. If you call, they help you with 5*service, even better than in a local travel agency.

Date of experience: April 12, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to assist you quickly and professionally, especially in a stressful situation like a double booking. We’re proud to offer personal, reliable service—and it’s truly rewarding to know it made a difference for you.

Your kind words mean a lot to us, and we hope to welcome you again soon!

~Martin

Rated 5 out of 5 stars

Beautiful family apartement

We found a beautiful apartement for our family and we are sure we will come back again. It is not only good located, but also well equipped and we felt like in second home. Hosts were very nice and communicative when needed. Location is full of fun for all family, kids loved the pool

Date of experience: April 08, 2025

Belvilla logo

Reply from Belvilla

Hi,

We are thrilled to know that you found our apartment beautiful and well-equipped for your family. It’s heartening to hear that you felt at home and enjoyed the location. We truly appreciate your positive feedback about our hosts' communication. We look forward to welcoming you and your family back. The pool is waiting for the kids!

~Thomas

Rated 5 out of 5 stars

Fantastic house

Fantastic house, great garden and kids playground. Close to the beach!
We had a perfect weekend with the whole family

Date of experience: April 01, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're thrilled to hear that you had a perfect weekend with your family at our house! We're glad you enjoyed the house, garden, kids' playground, and proximity to the beach.

Thank you for sharing your positive experience with us. We're happy to have been able to provide a great setting for your family getaway.

We hope to welcome you back again soon!

~Xavier

Rated 4 out of 5 stars

Villa was great!

Villa was great! Great swimmingpool! Great rooms and facilities.

Only the gas bill what is charged after is very high!! It was €9/cbm gas. We came to a total off €180 for energy and gas for only 1 weekend.

Date of experience: March 15, 2025

Belvilla logo

Reply from Belvilla

Hi,

Thank you for sharing your thoughts on your recent stay at our villa! We're delighted to hear that you enjoyed the swimming pool, rooms, and facilities.

However, we apologize for the surprise you experienced with the gas bill. We understand that the charge of €9/cbm gas resulted in a higher-than-expected total of €180 for energy and gas for the weekend.

We appreciate your feedback and will review our energy pricing to ensure it's transparent and reasonable for our guests. We'll also consider providing more detailed information on energy costs to help guests better plan their expenses.

Thank you for helping us improve.

~Adam

Rated 5 out of 5 stars

We had a fantastic stay with a large…

We had a fantastic stay with a large group ( 20+). Facilities in the kitchen and communal spaces were excellent for a large group. The hosts are lovely and very attentive. ( thank you for the cookies!)
Definite recommend

Date of experience: March 28, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're absolutely delighted to hear that your large group had a fantastic stay with us! We're thrilled that our kitchen and communal spaces met your needs and provided a comfortable environment for everyone to relax and socialize.

We're also grateful for your kind words about our hosting. We're happy to have been able to make your stay special, and we're glad you enjoyed the cookies!

Thank you for your wholehearted recommendation. We'd be honored to welcome you and your group back again soon!

~Adrien

Rated 5 out of 5 stars

Excellent beautiful home

Excellent beautiful home, perfect with dogs

Date of experience: March 14, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're thrilled to hear that you and your furry friends had a fantastic stay at our home! We're delighted that you found it to be the perfect place for a getaway with your dogs.

Thank you for your kind words, and we're so glad that you enjoyed your time with us. We hope to welcome you and your dogs back again soon!

~Adrien

Rated 5 out of 5 stars

A very cute and comfortable house.

A very cute and comfortable house.
Everything was fine.

Date of experience: March 03, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're delighted to hear that you found our house to be cute and comfortable! We're thrilled that everything met your expectations and that you had a pleasant stay.

Thank you for sharing your kind words with us. We're glad you felt at home and we hope to welcome you back again soon!

~Damien

Rated 5 out of 5 stars

It was perfect like always

It was perfect like always, comfortable, clean and spacious house, right on the skislope, fantastic host Florian.
Perfect for families.

Date of experience: March 01, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're so glad to hear that you had a perfect stay! It's wonderful to know that the house was comfortable, clean, and spacious, and that the location was right on the skislope. Florian sounds like a fantastic host! We appreciate your kind words and recommendation for families. If you have any future bookings, please don't hesitate to reach out to us. We're here to help!

~Fred

Rated 5 out of 5 stars

Spotlessly clean villa

Beautiful. Spotlessly clean villa. No problems with key handover. Will definitely book agsin

Date of experience: March 19, 2025

Belvilla logo

Reply from Belvilla

Hi,

We're overjoyed to hear that you had a fantastic stay in our villa! We're thrilled that you found the villa to be beautiful and spotlessly clean, and that the key handover process was smooth and hassle-free.

We're delighted to hear that you would definitely book with us again! We can't wait to welcome you back and provide another wonderful holiday experience.

Thank you again for your kind words and for choosing to stay with us!

~Eckhard 

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look