The Baby's Den Reviews 378

I never received the crib. They never answered my messages, no email no phone calls. A complete scam!

Date of experience: May 29, 2022

I never received my order. Couldn’t reach anyone regarding my missing order. I just want a refund!!!!!!

Date of experience: July 23, 2022

I placed an order for a car seat travel cart on 7/22/22 and paid for expedited shipping as I needed it for an upcoming trip. I did not receive it and received no information that I wouldn’t be getting it in time. After it didn’t arrive in time, I tried to cancel the order. I received no reply that my phone or email messages to cancel we’re received. Upon checking the order on the website, it indicates that the order is still processing 3 months later. Fortunately it does not appear that my credit card was charged, although I still worry that this could happen as there is no confirmation of a canceled order. I would have appreciated better communication from the company and would still like confirmation that this order has been canceled. I find it quite rich/humorous that my first communication from them since placing the order is a request to give a review.

Date of experience: July 22, 2022

Store doesn’t exist. No one calls or emails back. DO NOT ORDER ANYTHING FROM THEIR WEBSITE!

Date of experience: July 21, 2022

The products I ordered never received.
They didn’t answer any of my emails or phone calls.

Date of experience: July 13, 2022

I ordered an item and it never shipped. I don’t think this store is even in business.
Don’t even bother.

Date of experience: October 15, 2022

SCAM. Item was never shipped. I didn’t receive my item. Called to PayPal and thanks God got my refund after 1 month.
Don’t risk your money.

Date of experience: July 29, 2022

I placed an order in June and still have not received it. I received zero response from the company after multiple attempts to contact customer support or the store directly about the order.

Date of experience: September 24, 2022

My order was never processed so I never received my item. I called multiple times without being able to speak to a person and sent emails to customer service that were never responded to.

Date of experience: June 24, 2022

Date of experience: July 17, 2022

I ordered a car seat and never received the item. I called and left voicemails, I emailed and never got a response. To this day I never received the item I ordered.

Date of experience: June 12, 2022

We ordered baby scales twice form this company and both times they never arrived. We called and left messages a nuber of times and received no call backs to address the concerns that we had. I would not suggest buying anything online fromt his company.

Date of experience: September 01, 2022

I never received my purchase. After multiple calls and emails with no answer.

Date of experience: August 26, 2022

Never received items ordered. No response to inquiry.

Date of experience: August 15, 2022

This place is a complete scam. Nothing will ever ship. Be ware

Date of experience: August 04, 2022

It’s a scam I never received my item &ni will call customer service & they will never answer.

Date of experience: August 02, 2022

Order was never received. No one answered calls… we ASSUMED it’s cancelled .

Date of experience: August 02, 2022

This business is closed and stole my money on their online store!! My item was never delivered. STAY AWAY

Date of experience: July 25, 2022

Poor poor poor
Fraud!!!!

Date of experience: July 10, 2022

Terrible terrible terrible. There is no one to communicate with cause I never received my package.

Date of experience: June 23, 2022