2.8
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Innovative products to make babies' lives richer and parent's lives just a bit easier. Offering a unique mix of tried-and-true classics, hard-to-find breakthroughs, and parental timesavers to enrich your baby's life while simplifying your own.
2.8
3 reviews
I purchased an open boxed item that was supposed to be new and unused. It is new and unused however it is missing several snaps. Its a beco carrier. It's normally $129.00. and I paid $85. Great deal for an opened but unused item NOT a defective item. You can get it new at amazon for $105. There is a no return policy on open box items. Very unhappy.
Date of experience: October 02, 2011
I wanted them to ship my stroller to France and they refused. Why can't they at least try to accommodate me?
Date of experience: February 22, 2011
I ordered an easel for my granddaughter for Christmas. They said it was in stock and it would be delivered no later than January 5th, 2010. January 6th rolled around and I emailed them to find out the status of the easel. They emailed back and said it was out of stock and wouldn't be available until March. I emailed them back and told them that was unacceptable and could they get it in another color. I also stated that I hoped we could work this out or I would notify amazon of the poor service received. The next day, I didn't hear anything back, went into my amazon account and found they had cancelled the order & made it impossible to leave feedback or a complaint. Very poor customer service, don't plan on getting what you order, and there no recourse if you are unhappy. Their staff obviously is allowed to do anything they want to.
Date of experience: January 09, 2010
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountAnyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
