4.8
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I've just been introduced to Ava Mayfair by my sister-in-law, she had the Bergamot Coconut & Tonka burning when we had afternoon tea at her home. I ordered some a few days later alongside the Spring Shower, but smelt lovely, the only downside is they didn't last long.
I think the website needs looking at. When I have been placing an order items get added to my basket which I have not ordered. It's very annoying and difficult to delete them. I was worried that it was a dodgy site but order arrived ok and the products were well packaged and smell divine. Also I think the free delivery should be automatically applied over the £40 spend limit instead of having to enter a specific code. This would then mean that other codes offered can be used.
Fabulous products! The scent throw on the wax melts is amazing, and the cleaning spray actually cleans well, in addition to smelling gorgeous. The packaging is also very tasteful and high-quality - even the cleaning spray starter pack is highly giftable. Fast dispatch/delivery too.
Another purchase and not disappointed! After buying the amazing, long lasting wax melts I decided to give the cleaning spray a trial! Needless to say I have now purchased 3 different cleaning sprays, not only do they look great my house smells amazing!
4.8
8K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
I love the cleaning products the glass cleaner is amazing, the wax melts are beautiful my house smells fantastic
Date of experience: May 03, 2025
The wax melts smell really nice but they just don’t last long
Date of experience: April 30, 2025
Reply from Ava Mayfair
We appreciate your feedback and understand your experience with the wax melts. We strive to ensure our products provide a long-lasting fragrance experience. We'll take your comments into consideration as we continue to improve our products.
Excellent product. Will definitely be buying more.
Date of experience: May 08, 2025
Reply from Ava Mayfair
Thank you for your kind words and positive review. We're thrilled to hear you enjoyed the product and are excited to have you as a customer.
I have ordered the wax melts I have to say wow the smell is lovely will be ordering again
Date of experience: April 29, 2025
Reply from Ava Mayfair
We're so happy to hear you enjoyed the wax melts! We appreciate your kind words and look forward to having you as a customer again soon.
Beautiful fragrance but diffusers don’t last . After only 2 weeks the bottle is empty!! Very disappointing.
Date of experience: April 28, 2025
Reply from Ava Mayfair
We understand your disappointment with the diffuser's longevity. We strive to provide products that meet our customers' expectations. We will contact you via our customer services.
Quick and easy ordering. Fast delivery and smells divine.
Happy with the product, makes cleaning a pleasure.
Date of experience: May 13, 2025
Reply from Ava Mayfair
We're delighted to hear you enjoyed the ordering process and the product itself. It's wonderful that you find it makes cleaning a pleasure.
I recently purchased Ava May Multi surface cleaner. As I had purchased other products from Ava May it was an easy decision to choose Ava May again. I find Ava May excellent value for money and the fragrances are wonderful
Date of experience: May 09, 2025
Reply from Ava Mayfair
Thank you for your kind words and for choosing our products. We're delighted to hear that you're happy with the Ava May Multi surface cleaner and find our products to be excellent value for money. We appreciate your continued support and hope you continue to enjoy our fragrances.
I was thrilled with the presentation of my goods...I ordered the mixed box of melts and tea lights and they smelt amazing as I opened the box they were delivered in...they are a surprise birthday present for my daughter who loves your stuff ..she will be delighted I'm sure🫠 love the gift bag too🩷 will order from you again ...speedy delivery too☺️
Date of experience: May 07, 2025
Reply from Ava Mayfair
We are so happy to hear you were thrilled with the presentation of your order! We take pride in making our products look as beautiful as they smell. It sounds like your daughter will be delighted with her birthday surprise. We appreciate your kind words about our speedy delivery and hope you enjoy shopping with us again soon.
Date of experience: May 04, 2025
Reply from Ava Mayfair
Thank you for your kind words! We're thrilled to hear you enjoyed the scent of our products.
The Avamay range has got to be the best I’ve ever used, I’ve been buying now for quite some time, even though I have the advent calendar from Christmas I still like to buy, the saffron and pepper oud just wow, but they are all outstanding, lasting freshness and the cleaning range is beautiful, love love love everything my house smells amazing 🥰
Date of experience: May 03, 2025
Reply from Ava Mayfair
Thank you for your kind words! We're thrilled to hear you're enjoying the Avamay range. It's wonderful to know that our products are bringing you joy and making your home smell amazing. We're passionate about creating fragrances that are both luxurious and long-lasting, and we're so glad you're experiencing that.
Another purchase and not disappointed! After buying the amazing, long lasting wax melts I decided to give the cleaning spray a trial! Needless to say I have now purchased 3 different cleaning sprays, not only do they look great my house smells amazing!
Date of experience: May 01, 2025
Reply from Ava Mayfair
We're so happy to hear you're enjoying our cleaning sprays! It's wonderful that you're finding them both effective and beautifully scented. We appreciate your continued support and are thrilled you're loving our products.
I’ve tried most of the scents in the selection box and they are all amazing but I am absolutely obsessed with Life Is Beautiful, my house smells amazing!! I’ve just purchased the oil Aroma oil in this sent and can’t wait for it to come x
Date of experience: May 09, 2025
Reply from Ava Mayfair
We're so happy to hear you're enjoying our scents! It's wonderful that you're loving Life Is Beautiful, and we hope you enjoy the aroma oil.
Have ordered many times from you...service is very good products are excellent and have recommended your products many times to family and friends.....keep on making your wax products, they are wonderful
Date of experience: May 01, 2025
Reply from Ava Mayfair
Thank you for your kind words and continued support. We're delighted to hear you've enjoyed our products and have recommended them to others. We appreciate your loyalty and will continue to strive to provide the best possible experience.
No fuss, easy ordering and fantastic quality products. Swift delivery.
Everything you want from a retailer, this keeps me coming back.
Date of experience: May 01, 2025
Reply from Ava Mayfair
Thank you for your kind words! We're delighted to hear you're satisfied with our products and service. We appreciate your continued support and hope you continue to enjoy shopping with us.
Reply from Ava Mayfair
Thank you for your kind words! We're thrilled to hear you enjoyed the scent of our wax melts.
These fragrances are absolutely beautiful, they last for ages. I’m slowly getting a little collection. The packaging is beautiful too, i highly recommend them to anyone who is thinking of buying.
Date of experience: May 01, 2025
Reply from Ava Mayfair
Thank you for your kind words! We're thrilled to hear you're enjoying our fragrances and their longevity. We take pride in creating beautiful scents and packaging, and we're delighted you're building a collection.
Reply from Ava Mayfair
We're so happy to hear you love our melts! Thank you for sharing your positive experience.
Absolutely amazing products. I've converted to nearly all. Love the new coconut and Tonka scent, makes my floors smell amazing. I rarely recommend products but this I tell everyone about.
Date of experience: May 08, 2025
Reply from Ava Mayfair
Thank you for your kind words and glowing review! We're thrilled to hear you're enjoying our products, especially the new coconut and Tonka scent. We appreciate you recommending our products to others.
I think the website needs looking at. When I have been placing an order items get added to my basket which I have not ordered. It's very annoying and difficult to delete them. I was worried that it was a dodgy site but order arrived ok and the products were well packaged and smell divine. Also I think the free delivery should be automatically applied over the £40 spend limit instead of having to enter a specific code. This would then mean that other codes offered can be used.
Date of experience: April 29, 2025
Reply from Ava Mayfair
We appreciate you taking the time to share your feedback. We understand your frustration with the website's checkout process. We are committed to providing a seamless online shopping experience and will take your comments into consideration as we continue to improve our website. We are glad you received your order and enjoyed the products.
Only used one wax melt so far so can’t really comment but all good so far👍
Date of experience: May 06, 2025
Reply from Ava Mayfair
We appreciate your kind words and are glad you're enjoying your wax melt so far. We hope you continue to enjoy our products.
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