Anytime Mailbox Reviews 1,312

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Anytime Mailbox is a new discovery for me. Any time I needed assistance so far, the service has been INCREDIBLE. I love excellent service and these days, seems like its rare. Im so happy to find a company that takes pride in great customer service. I recommend Anytime Mailbox 100%. Thank you so very much for offering an amazing experience with your company.

Rated 5 out of 5 stars

Anytime Mailbox makes receiving mail very easy. Sign-up was simple and my whole whole experience with the company has been great so far. I would recommend Anytime Mailbox if your thinking about signing up for a virtual mailbox.

Rated 1 out of 5 stars

Anytime Mailbox is a scam. Do not give them your credit card information. Their email address help-at-anytimemailbox.com bounces emails back. Their Mexico location is not reachable. The mail gets returned. You cannot get customer support. You end up having to cancel your credit card to make sure that Anytime doesn't keep billing you. They should be SHUTDOWN.

Rated 5 out of 5 stars

Great place! They make the process simple. Very capable folks. In a world of complications, a pleasure to find something straightforward & thorough. One stop shop. If you are looking for a fine mail service with a great extra feature this is a good one.


Company details

  1. #5 of 5 best companies in Mailing Service
  2. #47 of 52 best companies in e-Commerce Solution Provider
  3. #4 of 4 best companies in Virtual Office Rental

About Anytime Mailbox

Written by the company

AnyTime MailBox Logo Sign up for a virtual digital mailbox and get your postal mail online. View and manage your snail mail from your computer or from any mobile device.


SIGN UP NOW

Contact info

Get an inexpensive virtual address fast!

For a new business, frequent travel, or safety reasons

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month


Rated 4 out of 5 stars
Invited

Simple Yet Confusing

It was simple yet confusing toward the end to use. I needed something for a year until I can start adding employees.

Date of experience: May 03, 2025

Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service. I spent multiple days trying to get my mailbox set up to no avail. I went to Traveling Mailbox to get a mailbox set up at the SAME location and was able to get it done immediately. DO NOT RECOMMEND!

Date of experience: May 12, 2025

Rated 5 out of 5 stars
Invited

It's useful

It's useful

Date of experience: April 26, 2025

Reply from Anytime Mailbox

Thank you for your feedback, Dorcas! 🙌📬


Regards,
Ellaine
Anytime Mailbox Team

Rated 4 out of 5 stars
Invited

The rep mocked me for not knowing some…

The rep mocked me for not knowing some of the answers to her questions, but other than, registering for an address went smoothly

Date of experience: April 01, 2025

Reply from Anytime Mailbox

Thank you for sharing your experience, Tia. Your feedback about the interaction you had is important to us—we take customer support seriously and will make sure it's reviewed internally. 😊

Regards,
Ellaine
Anytime Mailbox Team

Rated 1 out of 5 stars

Your experience depends on your operator so choose carefully and don't commit too fast

Anytime Mailbox is a software provider for many operators throughout the world to process your incoming mail and make it available digitally.

Unfortunately the customer experience depends almost entirely on the specific operator who handles your mail.

The customer support team of Anytime Mailbox themselves is like an insurance company. They will do everything to dismiss your concerns, mostly delegating to the operator. So when you have a disagreement with the operator (eg they are billing you incorrectly) and the operator does not want to deal with it, you cannot turn to Anytime Mailbox for help.

This creates an unbalanced incentive for the operator to continue operating dishonestly because you have no recourse against them (other than using your own lawyer if you have one).

In addition to this improper management of their brand, Anytime Mailbox's software is very primitive and lacking of basic functionality. For example, it is not possible to download all the mail items in your inbox. Why not?
It is also not possible to see a log/list of requests you have sent to the operator in case of litigation.
You also cannot see the messages/comments you wrote to the operator so if they don't read your instructions, you have no way to prove that you actually requested something different to what they did.

All in all, Anytime Mailbox has cheap prices but once you start receiving email at one of their locations and you are locked in, you better not encounter any issues or you will hate yourself for having opened an account there in the first place.

After a year of issues, wrong billing and dozens of emails, I never got my money back and moved to another service.

I absolutely recommend you AVOID the Express Copy & More operator at 1043 Garland Ave, San Jose, CA

Date of experience: March 31, 2025

Rated 5 out of 5 stars
Invited

EASY

Complete easy process!

Date of experience: April 10, 2025

Reply from Anytime Mailbox

Thank you, Angel! 🙌📬


Regards,
Ellaine
Anytime Mailbox Team

Rated 1 out of 5 stars

Worst company ever

Worst company ever. DO NOT use them. I cancelled this account 3 years ago, and i was stilled getting billed.

Date of experience: May 08, 2025

Rated 5 out of 5 stars

Anytime Mailbox offers top quality service

Anytime Mailbox is a new discovery for me. Any time I needed assistance so far, the service has been INCREDIBLE. I love excellent service and these days, seems like its rare. Im so happy to find a company that takes pride in great customer service. I recommend Anytime Mailbox 100%. Thank you so very much for offering an amazing experience with your company.

Date of experience: May 08, 2025

Reply from Anytime Mailbox

Thank you for the love, Lynda! 💙 Thanks for the 100% recommendation—we’ve got your back anytime! 🙌📬

Regards,
Ellaine
Anytime Mailbox Team

Rated 5 out of 5 stars
Invited

Getting on boarded was so simple and…

Getting on boarded was so simple and straightforward. I was set up and ready to go in less than 15 minutes.

Date of experience: April 24, 2025

Reply from Anytime Mailbox

Wow! We love hearing that the setup was quick and easy for you, Melissa! 😊 Glad to have you with us!

Regards,
Ellaine
Anytime Mailbox Team

Rated 5 out of 5 stars
Invited

Thank you very much for being helpful

Thank you very much for being helpful, and answered questions, and got things done quickly and effectively.

Date of experience: April 25, 2025

Reply from Anytime Mailbox

Thanks Robert! Getting things done efficiently and answering your questions—that’s exactly the experience we aim for! We’re so glad to have you with us. 💌🙌


Regards,
Ellaine
Anytime Mailbox Team

Rated 5 out of 5 stars
Invited

They've been helpful in my business…

They've been helpful in my business needs.

Date of experience: May 06, 2025

Reply from Anytime Mailbox

Hey Christian, thanks so much for this! Super happy to hear that we’ve been helpful with your business needs. We love being part of what you're building—let us know if you ever need anything! 😊

Regards,
Ellaine
Anytime Mailbox Team

Rated 1 out of 5 stars

I used ipostal1 for over a year and…

I used ipostal for over a year and they had very good customer service. When I moved to a new city, I decided to go with anytime Mailbox since they were closer to where I live. It took them over a month to complete my document because they had forgotten about me. After several phone calls to let them know that my document need to be reinstated, finally I spoke to one who was able to find the completed and approved doc and I was able to receive mails. They charged me for the month that I did not use. And I was told that the charges were for them to hold the mailbox for me. I never heard a company says we charge for reservation specially when they are having you go through verification. I am stopping this service and go back to ipostal.

Date of experience: May 04, 2025

Rated 5 out of 5 stars
Invited

Great communication

Great communication

Date of experience: May 02, 2025

Reply from Anytime Mailbox

YAY! Thank you, William! If you ever need anything, we’re just a message away! 💬💼💌✨

Regards,
Ellaine
Anytime Mailbox Team

Rated 5 out of 5 stars
Invited

great service

Date of experience: May 05, 2025

Reply from Anytime Mailbox

Thank you for sharing your feedback, MS! ❤️

Regards,
Ellaine
Anytime Mailbox Team

Rated 2 out of 5 stars
Invited

Two problems

1. I had bad experience because wehn I used a simpleLogin email I was flagged as a fraud. So I had to redo everything with a normal email, then 2 payments appeared in my bank... Fortunaltey only one was processed.
2. I receive marketing about anytime but I dont care, I'm a client of "Montreal Cowork", your client. Why I receive email from their technical provider anytime mailbox... It is confusing and not necessary. Now I unsuscribed from Anytime Mailbox for the spam, will I receive emails when my real enveloppes arrive at my coworking place? It's fracking confusing.

Date of experience: April 25, 2025

Rated 5 out of 5 stars
Invited

Best value

Best value, swift sign-up process, great due-diligence practices.

Date of experience: April 30, 2025

Reply from Anytime Mailbox

Our team works hard to keep things fast, reliable, and thorough, and it’s great to know it’s making a difference for you. If you ever need anything, we’ve got you covered! 💬💼💖✨

Regards,
Ellaine
Anytime Mailbox Team

Rated 4 out of 5 stars
Invited

I cannot give a review yet

I cannot give a review yet, as I haven't used it

Date of experience: May 05, 2025

Reply from Anytime Mailbox

Rosalinda, no worries at all! 😊 If you have any questions or need help getting started, we’re here for you!

Regards,
Ellaine
Anytime Mailbox Team

Rated 5 out of 5 stars
Invited

Anytime is close to my home sonindont…

Anytime is close to my home so i dont have to go very far and the ladies who work at this location are so polite and helpful 🙂

Date of experience: April 23, 2025

Reply from Anytime Mailbox

It’s great knowing that our team has been helpful and made your experience even better. We appreciate you taking the time to share your feedback, Quincie! 💖

Regards,
Ellaine
Anytime Mailbox Team

Rated 3 out of 5 stars
Invited

I like the service you provide and the…

I like the service you provide and the address chosen however I keep getting other people's mail. I was assigned a mailbox and looks like so was someone else was assigned the same one. can we have this corrected ?

Date of experience: April 30, 2025

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