Agents are responsive and pays attention to details. My problem on this platform was solved in less than no time.
AliDropship Reviews 1,192
•
4.1
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See what reviewers are saying
The staff was very helpful and patient while I made alot of changes and learned how to use the service.
Alina was very helpful!
I had a problem with the payment. I withdrew some money from my account after I gave up the services but it was solved
I'll be back with an update
Following the discussion with the support staff, all the money was returned to me. They were very promising and admitted the mistake. In the end, everything is fine.
The plugin is simple to install and works seamlessly with my WordPress website. The support is top-notch, always willing to assist. I've noticed significant improvements in the performance of my store and it's made running the business much easier.
Company details
- #79 of 104 best companies in Electronics Store
- #60 of 71 best companies in Web Hosting Company
Information provided by various external sources
We provide all-in-one solution for AliExpress dropshipping business, including handy WordPress plugin, custom store development and free lifelong personal support.
Contact info
6 Jenner, Suite 260, 92618, Irvine, United States
- +1-949-418-9868
- yaroslav@alidropship.com
- alidropship.com
4.1
Great
1K reviews
Replied to 86% of negative reviews
Typically replies within 1 week
All 5 Star Rating is fake. They are totally fraud with peoples
My Store Name is : dreamien.com
Sellvia takes
1. ad payment #2121-3474 12.80$
Invoice number : EB069CE9-0021 on Apr 26
2. ad payment #2729-0046 12.80$
Invoice number : EB069CE9-0020 on Apr 25,
Now my ad balance is 20$ but my ad not running. Why this cheating ?? why takes money without my concern. They are not replying with email also.
This is my first Issues.
2nd Issues before that payment i have already spent 40$ sellvia ad with vat 51.2$ total.
Sales from Ads 104.31.
Now calculate my profit From Product : 54.88$ total profit from there you takes commision 7% from each sale product so total profit 51.0384
So, Total loss -0.1616$, No profit, there is loss super !!!!!
Now come for withdraw money fee 30$ so total loss 30.16$
My question why i came here and invest my money and only profit yours, not mine.
What a business policy i am wonder, I am shocked !!!!!
Date of experience: April 27, 2025
I had a problem with my account
Agents are responsive and pays attention to details. My problem on this platform was solved in less than no time.
Date of experience: April 23, 2025
Reply from AliDropship
Dear Aimée Douce Cosmetics,
It’s wonderful to hear that your issue was resolved quickly and efficiently. We take great pride in the responsiveness and attention to detail shown by our support team, and I’m glad that this was reflected in your experience.
Your kind words are a great encouragement to our entire team. We remain committed to providing the level of service and care that our users deserve.
Should you need any further assistance in the future, please don’t hesitate to get in touch — we’re always here for you.
Warm regards,
Yaroslav Nevsky
Co-Founder & CEO
AliDropship
The staff was very helpful and patient…
The staff was very helpful and patient while I made alot of changes and learned how to use the service.
Alina was very helpful!
Date of experience: April 23, 2025
Reply from AliDropship
Dear Happy Refi,
I’m Yaroslav Nevsky, Co-Founder and CEO of AliDropship, and I wanted to personally thank you for your thoughtful review on Trustpilot.
It’s truly rewarding to hear that our team was able to support you as you explored and became familiar with our services. I'm especially pleased to hear that Alina was helpful and patient during your experience — she is indeed a valued member of our team, and your kind words mean a great deal.
We understand that getting started with a new service can involve a learning curve, and we’re proud to know that our team could provide the assistance you needed every step of the way.
Should you ever need further support or have additional questions, please don’t hesitate to reach out. We’re always here to help and committed to your continued success.
Warm regards,
Yaroslav Nevsky
Co-Founder & CEO
AliDropship
Refund I still haven’t received yet in full
I asked for a refund on my investment and they haven’t responded or given me any updates or any compensation for the amount money they took from my bank account because they were running false ads on their website promoting free drop shipping site no hassle on my end and they will handle most things on their end which was false
Date of experience: April 18, 2025
Waste of time and investment
I have tried and use almost all Drop Shipping Platforms or plugins in my Woocommerce except for this AliDropShip because this is one of the decisions I regret.
From what I have experienced with them when it comes to support, it is very slow and you will not get quick attention. Just like today I was asking about the compatibility of their stable versions now because there are problems and complications with their addons in their plugin and for 3 days no one has answered me even though their chatbox is always online. In a business, such systems have no future and I regret that I invested in the pro version of their plugin and add-ons.
Date of experience: April 21, 2025
Total Scam, beware
They are a total scam, i´ts a fake store on which they made you fake purchases to make you deposit more money and randomly charge things you didn´t ask on your card.
If you put your card on this website, cancel immediatly! Beware.
Date of experience: April 11, 2025
Reply from AliDropship
Dear Andrew,
My name is Yaroslav Nevsky, and I’m the Co-Founder and CEO of AliDropship. I came across your recent review, and I wanted to reach out to you personally to express my sincere regret that your experience with our service has been disappointing.
At AliDropship, we take all feedback very seriously — especially when a customer feels let down. I want to assure you that our entire team is committed to improving and resolving any issues you’ve encountered.
Regarding the points you've raised, I'd like to offer some clarification. The option to make a deposit for automated order processing exists purely for our customers’ convenience. It is never mandatory — many store owners choose to process orders manually without any deposit. However, in response to frequent requests from users who prefer a hands-off approach, we introduced the deposit-based automation to streamline their workflow.
We have looked into the account associated with your email, and our records currently show no transaction activity. If you happened to use another email or account, please let us know so we can investigate further and address the matter appropriately.
I also want to clarify the functionality of the express checkout feature in the Sellvia Dashboard. This option was designed to simplify the user experience and enable a quicker path to activating services. Still, I understand how this could lead to confusion if not used intentionally. It was certainly not our intent to cause frustration.
We’ve already sent a more detailed message to your email to address your concerns and explore possible solutions. I hope you’ll take a moment to review it.
Once again, I truly regret the inconvenience you’ve faced, and I’d be grateful for the opportunity to turn your experience around. If you’d like to discuss this further or share more details, please don’t hesitate to reach out.
With respect and best regards,
Yaroslav Nevsky
Co-Founder & CEO
AliDropship
It’s a SCAM
It’s a SCAM! No replying to my emails after I accidently bought expensive package that I could have bought about 66% cheaper!!!!! 👎🤬
Date of experience: April 09, 2025
Reply from AliDropship
Dear Toni,
I hope this message finds you well.
My name is Yaroslav Nevsky, and I’m the Co-Founder and CEO of AliDropship. I’ve personally reviewed your recent Trustpilot comment and wanted to reach out to address your concerns directly.
First, please accept my sincere apologies for the situation you've encountered and any inconvenience it may have caused. We always strive to ensure a smooth and transparent experience for every customer, and I regret that this was not the case for you.
According to your review, it appears that a package was purchased unintentionally. I want to reassure you that we have already processed a refund for this purchase, and the relevant details have been sent to your email.
You also mentioned a lack of response to your earlier emails. After thoroughly checking our system, we were unable to locate any previous correspondence from you regarding this specific issue. I understand how frustrating that must feel, and I want you to know that we take such concerns seriously. Should a similar issue ever arise in the future, I strongly encourage you to reach out directly to our support team at support@alidropship.com, and we will make every effort to resolve the matter promptly.
We truly appreciate your feedback, and I hope this message helps to restore your trust in our service. I remain at your disposal and look forward to your reply.
Warm regards,
Yaroslav Nevsky
Co-Founder & CEO
AliDropship
Please please avoid sellvia 🙏 They are big digital scammer
Hello i am Bayzd Khan. They are totally scammer. I am from Bangladesh. They are scamming about marketing services. Takes lot of money but no result. Take legal action like case against them.
Their automated ad services completely bot system. Their all order fake may be They give automated for encouraging people's.
Maximum time same product sale like without marketing sale product 4.50$ price as all time. And 9.99$ and 36$ look like as always.
I was disabled sellvia payment gateway and enable my own PayPal payment gateway. But how payment received via sellvia payment gateway ?
Their withdrawal money comes super super late and takes fee very high. If you profit some then they takes from you in different way. In 2025 every payment gateway very fast there.
Their support world best horrible I even seen in my life.
There is many more things happening with me. Please everyone avoid this if you save your money and life. Otherwise your time money and life will be destroy.
Date of experience: April 15, 2025
Reply from AliDropship
Hello Bayzid,
We are truly sorry to hear about your experience and understand how frustrating it must have been for you.
To clarify one of the key points you raised: the Sellvia Ads service is designed to work exclusively within the Sellvia platform and requires that the Sellvia Payments system be connected to your website. If you choose to use your own payment gateways—such as PayPal or Stripe—the ads may still run independently on platforms like Facebook or Google but they will not be integrated into the Sellvia Ads system.
Regarding your comments on payment processing, we apologize for any delays you may have experienced. At times of high customer volume, some transfers may take longer due to the need for additional verification and manual processing. While we strive to expedite all transactions, final delivery times also depend on external banking systems, which are unfortunately beyond our control. Any fees associated with wire transfers are standard charges imposed by banks.
We understand how important timely service and transparency are and we are committed to supporting our users as best we can. As a gesture of goodwill, our team has extended an offer for a complimentary subscription extension, along with a product package and promo video packages at no additional cost. We already reached out to you with the details of the offer. We genuinely hope this can provide added value to your business moving forward.
We’re still here to support you and would be happy to continue the conversation if you’re open to it. Your experience matters to us, and we would appreciate the opportunity to help resolve your concerns.
Sincerely,
Yaroslav Nevsky Co-Founder & CEO AliDropship
Verified
Simple and Effective
Launched my store in a day. The plugin is seamless and support responds quick. Can't ask for anything more.
Date of experience: April 05, 2025
Reply from AliDropship
Dear Eric,
Thank you so much for your amazing review!
We’re thrilled to hear that you found the process simple and effective — that’s exactly what we aim for! Knowing that you were able to launch your store in just a day and that our plugin worked seamlessly for you is incredibly rewarding for our entire team.
It’s also great to hear that our support team was there when you needed them. We pride ourselves on being responsive and helpful, so your kind words truly mean a lot.
We’re excited to be a part of your journey and can’t wait to see your store grow and succeed. If there’s ever anything else we can help with, just give us a shout — we’ve got your back!
Thanks again for choosing AliDropship and for sharing your experience with us.
Warm regards,
Yaroslav Nevsky
Co-Founder & CEO
AliDropship
Alina Klochikhina is the BEST in helping.
Well, I am fully happy.
Alina Klochikhina, help me well.
Date of experience: April 10, 2025
Reply from AliDropship
Dear Mandla,
Thank you so much for your kind words and for taking the time to share your experience — your feedback truly means the world to us!
We’re absolutely thrilled to hear that you’re fully happy with the support you received, and especially that Alina Klochikhina made such a positive impact. Alina is indeed one of the brightest stars on our team — dedicated, knowledgeable, and always going the extra mile to make sure our clients feel supported and confident every step of the way.
Knowing that she was able to help you so well and leave such a great impression is incredibly rewarding. At AliDropship, our goal is to make every experience smooth, helpful, and inspiring — and your message tells us we’re on the right track.
We’re grateful to have customers like you, Mandla, and we look forward to continuing this journey with you. If there’s anything else you ever need — whether it’s assistance, advice, or just someone to bounce ideas off of — please don’t hesitate to reach out. We’re always here for you.
Thank you again for your trust and for being part of the AliDropship family!
Warm regards,
Yaroslav Nevsky
Co-Founder & CEO
AliDropship
Very good support
I had a problem with the payment. I withdrew some money from my account after I gave up the services but it was solved
I'll be back with an update
Following the discussion with the support staff, all the money was returned to me. They were very promising and admitted the mistake. In the end, everything is fine.
Date of experience: April 06, 2025
Reply from AliDropship
Dear Gaspar,
I hope this message finds you well.
My name is Yaroslav Nevsky, and I am reaching out in response to your recent review on Trustpilot. I wanted to take a moment to address the concerns you raised.
It’s true that a charge was made on April 6, 2025, and I want to apologize for this error. When you initially requested the cancellation of your Sellvia subscription, we promptly processed that request. However, it seems that your other subscription for products was inadvertently overlooked, leaving it active while the Sellvia subscription was cancelled.
We sincerely regret any inconvenience this caused and truly appreciate you bringing this to our attention. We have already taken the necessary steps to cancel the overlooked subscription and initiate a refund for the charge made on April 6, 2025.
We acknowledge the mistake and hope this resolves the matter to your satisfaction. We’ve sent the relevant details to your email for your reference, and we would appreciate it if you could kindly confirm whether everything has been resolved.
Thank you for your patience and understanding, and we look forward to hearing from you soon.
Warm regards,
Yaroslav Nevsky
Co-Founder and CEO of AliDropship
Verified
So Easy to Get Started
Installed plugin, opened store in hours. Excellent support and seamless integration. Ideal for newbie dropshippers like me!
Date of experience: April 05, 2025
Reply from AliDropship
Dear Holly,
Thank you so much for your wonderful feedback! We’re thrilled to hear that getting started with AliDropship was so easy for you. It’s fantastic to know that the plugin installation and store setup process was smooth and quick — we aim to make things as simple as possible, especially for new dropshippers like yourself.
We’re also so glad to hear that our support team was able to assist you effectively and that the integration was seamless. It’s always great to know that our efforts are helping you launch your store without any hassle.
Your experience is exactly what we aim for — a straightforward and stress-free start to the exciting world of dropshipping. If you ever need further assistance or have any questions down the road, don’t hesitate to reach out. We’re here to help every step of the way!
Thank you again for your kind words, and we wish you the best of success with your new store!
Warm regards,
AliDropship Team
Alidropship has disappointed me again
Alidropship has disappointed me again. I emailed them to cancel the Sellvia ads subscription, which costs $12, but they've been ignoring my messages. Honestly, I’m starting to believe this company is a scam—they’re just taking money without consent. They've charged my bank account two or three times without my authorization, even after I specifically told them not to charge my other account as well. I’m going to ask my banks to change my cards for both accounts to prevent this from happening again.
Date of experience: April 02, 2025
Reply from AliDropship
Dear Gladys,
I hope this message finds you well.
My name is Yaroslav Nevskiy, and I wanted to personally address your recent review on Trustpilot. I understand that you have concerns regarding the charges for Sellvia Ads, and I’d like to extend my sincerest apologies for any confusion this may have caused. I believe this may have been an inadvertent activation, and I'm more than willing to assist you in resolving this matter.
Regarding the unauthorized charges you mentioned, please be assured that we take such concerns seriously, and we do not engage in any practices of that nature. If you could kindly provide further details on the charges you’ve encountered, I would be happy to investigate the issue further and provide a thorough explanation.
I truly value your feedback and are committed to ensuring that you are fully satisfied with our services. We have sent the relevant information to your email, and look forward to your response so we can resolve any outstanding concerns.
Warm regards,
Yaroslav Nevskiy
Co-Founder and CEO of AliDropship
Verified
Simple and Effective
The plugin is simple to install and works seamlessly with my WordPress website. The support is top-notch, always willing to assist. I've noticed significant improvements in the performance of my store and it's made running the business much easier.
Date of experience: March 23, 2025
Reply from AliDropship
Dear George,
Thank you so much for your kind words! We’re thrilled to hear that the plugin was simple to install and is working seamlessly with your WordPress website. We strive to make the setup process as easy as possible, so it’s fantastic to know that you’ve found it user-friendly and effective.
We’re also so glad that our support team has been able to assist you whenever needed. Providing top-notch service and helping you succeed is our top priority, and it’s wonderful to hear that you’ve noticed significant improvements in your store’s performance.
Your feedback is incredibly valuable, and we’re excited that our platform has made running your business easier. If you ever need further support or have any questions as you continue to grow your store, please don’t hesitate to reach out. We’re always here to help!
Thank you again for your positive review, George, and we wish you continued success with your business!
Best regards,
AliDropship Team
Verified
Awesome support
Awesome support, they reply within minutes, very helpful and friendly! Plug-in works great on Wordpress, just need to mind PHP version and clean cache if faulty)
Date of experience: March 26, 2025
Reply from AliDropship
Dear Anastasia,
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our support team. Quick, friendly, and helpful responses are what we aim for, and it’s wonderful to know that we met those expectations for you.
We’re also happy to hear that the plugin is working great for you on WordPress! You’re absolutely right — keeping an eye on the PHP version and clearing the cache can make all the difference when troubleshooting, and we appreciate you mentioning that.
Your feedback is incredibly valuable, and we’re so glad that we could assist you in making your experience seamless. If you ever need further help or have more questions in the future, please don’t hesitate to reach out. We’re here to ensure your success every step of the way!
Thank you again for your kind words, and we wish you continued success with your store!
Best regards,
AliDropship Team
Thank you for Sellvia support
Thank you for Sellvia support and help me solve my concerns about my store and Mrs. Elena from support was excellent in answering my questions
Date of experience: March 26, 2025
Reply from AliDropship
Dear Hany,
Thank you so much for your wonderful review! We’re thrilled to hear that our support team was able to address your concerns and help resolve any issues with your store. It's great to know that Mrs. Elena was able to assist you effectively and provide you with the answers you needed. She is indeed a valued member of our team, and we will be sure to pass along your appreciation to her.
We’re committed to providing excellent customer support, and it’s incredibly rewarding to know that we’ve been able to meet your expectations. If you ever have more questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Thank you once again for your kind feedback, and we wish you continued success with your store.
Best regards,
AliDropship Team
Verified
Excellent Experience with the Team
I was hesitant to use the service initially, but the customer support staff made me think otherwise. They were quick to reply and guided me through some errors I did in setting up my store. What impressed me most was their human touch—they handled the problem without any fuss. I feel more confident now. Such service is not common in the business, and I truly appreciate it!
Date of experience: March 05, 2025
Reply from AliDropship
Dear Emiho,
Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that our customer support team was able to turn your initial hesitation into confidence. We understand that starting a new venture can be overwhelming, and we’re so glad that we could guide you through the process of setting up your store.
What truly sets our team apart is our commitment to offering a human touch, as you mentioned. We believe in not just solving problems but doing so with care and understanding, ensuring that every step of the way feels as smooth and stress-free as possible. We’re so pleased that this approach resonated with you, and we’re grateful for the trust you’ve placed in us.
It’s fantastic to know that you now feel more confident in your journey, and we’re excited to be part of your success. As you continue to grow your store, please know that we’re always here to support you. Whether you need assistance, advice, or have any questions down the road, don’t hesitate to reach out — our team is always ready to help.
Once again, thank you for your amazing feedback, Emiho. We’re honored to have you with us, and we look forward to supporting you every step of the way!
Wishing you all the best,
AliDropship Team
Verified
Great Support
The customer support is fantastic! They were understanding with me, fixed my problems quickly, and I highly recommend them.
Date of experience: March 07, 2025
Reply from AliDropship
Dear Saante,
Thank you so much for your wonderful review! We’re so happy to hear that our customer support team was able to assist you effectively and resolve your issues quickly. It’s our top priority to ensure that our users feel supported, and we truly appreciate you taking the time to share your experience.
Your recommendation means a lot to us, and we’re grateful for your trust in our team. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re always here to help!
Thank you again for your kind words, and we look forward to continuing to support you as you grow your business.
Best regards,
AliDropship Team
Alidropship honest review
So, i wanted to write ✍️ this review for a long time. I have choose to do drop shipping 🚢 business for earn extra income without notice the risks associated with it.
First, Sellvia and alidropship is very good and honest companies in the drop shipping business with very good customer service and follow on.
However, what happened with me is this, I have invested about 5 k $ in the website, design, logo, marketing ( Google ads and other different sites). Unfortunately, I made some profit 📈 from my amazon seller account but failed to land even a single sale on my website ofcourse due to high competition.
The amazon service they offer is great, however all what I was making I spent on ads (inside amazon ads platform) and still amazon want from me about 300 usd.
So, after a tough year and half I had to shut down because if you want to be successful you need much bigger budget to spend on ads and improving your website and to get help from experts and for things such as seo.
If you want to get in with strict budget please don't and stop now, because you will end up loosing your money. However, if you have big budget and can wait ✋️ for long time ⌛️ until you start seeing results, you have about 15 percent chance of success and earn a little income after maybe a couple of years.
For the employees from sellvia and alidropship, they are very cooperative but the sales person who contacted me at first didn't care after I made my payment. Also, some employees left from previous time left which is okay for any company but caused some doubts 🙋♂️ for me i don't know why.
The retailer distributor center they have is great 👍 and ship mostly in time. Nevertheless, I had 3 cases with customers returning items due to fault in the product. The prices are very reasonable and you can make profit 📈 from it but you need to make large number of sales per month so it could work out for you.
The amazon service which I mentioned before is very good and you got bigger chance of sales on it rather on your lonely site. However, you need to get used to it and I faced many issues with amazon regulations which they always kept taking out times for violating their policy and for safety issues and brand names.
I kept informing Sellvia about the issues and they were responsive. However, you think theoretically that more times listed on amazon will give higher chance of success. I got about 50 times if I remember correctly listed but amazon took out maybe 10 items. Listing products on amazon as you might know very hard and complicated, Sellvia gives you excel sheet which you can upload easily.
I am giving 3 stars not for Sellvia, they deserve 5, but for the whole drop shipping business thing which ofcourse they will not tell you about and even with all the services I purchased from them to boost my site and give myself a better chance to succeed it was for nothing.
All in all, it's very frustrating and I really hoped this will work but ended up loosing 5 k 😢 😞 😕.
Date of experience: March 19, 2025
Reply from AliDropship
Dear Rami,
First and foremost, thank you so much for taking the time to share such a detailed and honest review. We truly appreciate your transparency, and we understand how frustrating and difficult your experience must have been. Your feedback not only helps us reflect on our strengths but also provides us with valuable insights on areas where we can continue to improve.
We completely empathize with the challenges that come with running a dropshipping business, and we understand that it can be a tough road, especially when you're working with a limited budget and trying to compete in such a competitive market. The time, money, and effort you've invested into your website, ads, and marketing are significant, and it's always disheartening when results don't match expectations.
That being said, we’re grateful that you recognize the value of the services we provide, particularly the Amazon integration and customer support. It’s great to hear that our team was responsive and helpful when you reached out about your issues. We strive to provide excellent customer service, and we’re glad we were able to support you throughout your journey.
We also understand your frustrations with the Amazon platform, especially when dealing with product listings, compliance issues, and sudden policy changes. It's not uncommon for sellers to face difficulties with these platforms, and we recognize that it can feel like an uphill battle. We do our best to equip our customers with the right tools and resources, but unfortunately, external factors like Amazon’s regulations and the nature of competition in e-commerce can be challenging to navigate, even with the best systems in place.
Regarding your thoughts on dropshipping, you bring up an important point: it’s essential for new entrepreneurs to have a realistic understanding of the investment needed to see success. As you rightly noted, a larger budget and long-term commitment are often required to get a site off the ground and to build momentum in such a competitive space. While we strive to make dropshipping accessible for entrepreneurs at any stage, it's true that results often take time, and significant resources are needed to truly scale.
We also want to address your experience with the sales support team. We’re sorry to hear that the initial connection wasn’t as consistent as it should have been, and we completely understand how this may have left you feeling unsupported after your investment. Please know that we’re constantly working to improve the level of service we offer, and your feedback will play a critical role in helping us do so.
Despite the challenges you faced, we truly appreciate your kind words about our product offerings, particularly the pricing and shipping. We do our best to provide quality products at competitive rates, and we’re glad you saw potential profit in these.
We completely understand the frustration of having invested significant amounts of time and money, only to have the results not match expectations. Dropshipping, like any business, can come with its ups and downs, and we understand the emotional toll it can take when things don’t work out as planned. It’s not easy to face setbacks, but we truly believe in the potential of our platform and the services we offer, and we’re committed to helping all of our customers succeed.
Rami, thank you again for your thoughtful and honest review. We know that the road to success in dropshipping isn’t easy, and we appreciate your effort in providing feedback that will help us improve and better serve others in the future. If you ever decide to give it another shot or need any support along the way, we’re here for you. Your success is important to us, and we’d love to help you achieve your goals whenever you’re ready.
Wishing you all the best in your future endeavors, and thank you again for being a part of the Sellvia community!
Warm regards,
Yaros CEO of AliDropship
Scammers thei don't even answer on emails after the purchase
Scammers their plugin and extension does not function stay away save your money
Date of experience: March 12, 2025
Reply from AliDropship
Dear Dimosthenis,
Thank you for sharing your feedback. We’d like to address your concerns and provide some clarification. We understand that you encountered difficulties connecting our plugin to your website, which led to your refund request.
Our team has already initiated the refund process, and we just wanted to confirm that this is the case.
We look forward to hearing back from you soon.
Thank you,
Yaros
CEO of AliDropship
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